# Sinch in August 2022: incidents, uptime and changes

> Sinch in August 2022: 68 incidents on its status page (1 major or critical), 99.52% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/08
Last updated: 2022-09-01T14:24:00Z

- Incidents posted: 68 (major/critical: 1) · Maintenance: 86
- By vendor impact label: major 1, minor 50, none 17
- Uptime (vendor-reported): 99.52% free of major/critical incidents, 19.70% free of any incident; outage time 3 h 30 min, incident time 24.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2022](https://rewindex.com/company/sinch/2022/07.md) · Next: [September 2022](https://rewindex.com/company/sinch/2022/09.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-41969](https://rewindex.com/company/sinch/incidents/zgj43t77pph7.md) | major | 2022-08-16 05:15 UTC | 2022-08-16 08:45 UTC | 3.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Germany - O2](https://rewindex.com/company/sinch/incidents/q64d0mb55ybx.md) | minor | 2022-08-01 11:24 UTC | 2022-08-01 12:43 UTC | 1.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41684](https://rewindex.com/company/sinch/incidents/rmbbffc16ykx.md) | minor | 2022-08-02 18:14 UTC | 2022-08-02 21:27 UTC | 3.2 h | resolved |
| [Delivery Issue Bangladesh - Grameenphone](https://rewindex.com/company/sinch/incidents/45gflz4y4jl5.md) | minor | 2022-08-03 10:09 UTC | 2022-08-04 08:25 UTC | 22 h | resolved |
| [DI SMS 365 \| Enterprise Messaging  \| Potential delay in delivery of DLR towards one of the operator in Qatar](https://rewindex.com/company/sinch/incidents/q9wg5zh7rlyr.md) | none | 2022-08-03 18:41 UTC | 2022-08-03 20:55 UTC | 2.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41707](https://rewindex.com/company/sinch/incidents/bz7lbcd32nn4.md) | none | 2022-08-03 18:46 UTC | 2022-08-04 00:46 UTC | 6.0 h | resolved |
| [Delivery Issue US - US Cellular](https://rewindex.com/company/sinch/incidents/vfh3nbqzytp5.md) | minor | 2022-08-04 08:22 UTC | 2022-08-04 09:03 UTC | 41 min | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-41723](https://rewindex.com/company/sinch/incidents/4hnk8wqk79zj.md) | none | 2022-08-04 10:01 UTC | 2022-08-04 10:46 UTC | 45 min | resolved |
| [Delivery issues - CSTmovel - Sao Tome & Principe](https://rewindex.com/company/sinch/incidents/029v73t3k3dr.md) | minor | 2022-08-04 12:51 UTC | 2022-08-05 07:03 UTC | 18 h | resolved |
| [Delivery Issue PH - Globe Telecom](https://rewindex.com/company/sinch/incidents/3yvnkq9qq931.md) | none | 2022-08-04 13:00 UTC | 2022-08-04 21:52 UTC | 8.9 h | resolved |
| [Delivery Issue Philippines - Smart](https://rewindex.com/company/sinch/incidents/w2jkwyfljlqr.md) | none | 2022-08-04 13:07 UTC | 2022-08-05 05:00 UTC | 16 h | resolved |
| [Sinch Post-Incident Notification - Degradation to (US)REST API Inbound](https://rewindex.com/company/sinch/incidents/fjr65634kjjg.md) | none | 2022-08-04 20:52 UTC | 2022-08-08 19:43 UTC | 4 d | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/tjnkxwfght5k.md) | minor | 2022-08-05 07:37 UTC | 2022-08-05 13:30 UTC | 5.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41752](https://rewindex.com/company/sinch/incidents/hzj211f5qqn2.md) | none | 2022-08-05 18:07 UTC | 2022-08-05 21:34 UTC | 3.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-41767](https://rewindex.com/company/sinch/incidents/kd905td2r3l7.md) | minor | 2022-08-06 17:42 UTC | 2022-08-07 00:06 UTC | 6.4 h | resolved |
| [Delivery Issue PK - Jazz-PK](https://rewindex.com/company/sinch/incidents/ftmktxkkhs57.md) | minor | 2022-08-07 23:34 UTC | 2022-08-08 22:06 UTC | 23 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41792](https://rewindex.com/company/sinch/incidents/p7zqq7hp1jsd.md) | none | 2022-08-08 17:56 UTC | 2022-08-09 01:09 UTC | 7.2 h | resolved |
| [Delivery Issue PK - Jazz-PK](https://rewindex.com/company/sinch/incidents/q0wnzdc7w4gn.md) | minor | 2022-08-09 04:29 UTC | 2022-08-11 15:48 UTC | 2 d | resolved |
| [Delivery degradation - Pakistan](https://rewindex.com/company/sinch/incidents/7sv3qj4mm092.md) | minor | 2022-08-09 11:01 UTC | 2022-08-11 13:51 UTC | 2 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-41818](https://rewindex.com/company/sinch/incidents/s0hx5n0kfyq4.md) | none | 2022-08-09 23:10 UTC | 2022-08-10 00:42 UTC | 1.5 h | resolved |
| [Delivery Issue Iraq - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/sqydf7v1jk2p.md) | minor | 2022-08-10 03:43 UTC | 2022-08-10 16:21 UTC | 13 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41841](https://rewindex.com/company/sinch/incidents/3gkv54jmgs05.md) | none | 2022-08-10 17:55 UTC | 2022-08-11 07:25 UTC | 14 h | resolved |
| [Delivery Issue Bangladesh - Grameenphone](https://rewindex.com/company/sinch/incidents/ndpsfwrg0v44.md) | minor | 2022-08-10 22:40 UTC | 2022-08-11 02:15 UTC | 3.6 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/nfhsqyj7z6dd.md) | minor | 2022-08-11 03:27 UTC | 2022-08-11 15:51 UTC | 12 h | resolved |
| [Delivery Issue Phillippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/wtknnqzkd0fc.md) | minor | 2022-08-11 12:33 UTC | 2022-08-11 16:31 UTC | 4.0 h | resolved |
| [Conversation API - Messenger degradation](https://rewindex.com/company/sinch/incidents/31476qtfjydr.md) | minor | 2022-08-11 17:11 UTC | 2022-12-13 18:40 UTC | 124 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41879](https://rewindex.com/company/sinch/incidents/lmvppy10ldhs.md) | none | 2022-08-11 18:27 UTC | 2022-08-11 20:54 UTC | 2.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41879](https://rewindex.com/company/sinch/incidents/53955b0tkqkw.md) | minor | 2022-08-11 22:51 UTC | 2022-08-14 00:45 UTC | 2 d | resolved |
| [Delivery Issue Egypt - Etisalat](https://rewindex.com/company/sinch/incidents/j0f7cl9qvwrt.md) | minor | 2022-08-12 03:59 UTC | 2022-08-12 12:26 UTC | 8.4 h | resolved |
| [General Network Disturbance - US7](https://rewindex.com/company/sinch/incidents/r171qzdwhgkn.md) | minor | 2022-08-12 18:15 UTC | 2022-08-12 19:05 UTC | 50 min | resolved |
| [Delivery Issue PK - Jazz-PK](https://rewindex.com/company/sinch/incidents/qn00plkl01p2.md) | minor | 2022-08-13 00:26 UTC | 2022-08-16 06:19 UTC | 3 d | resolved |
| [Delivery Issue Brazil](https://rewindex.com/company/sinch/incidents/q0hx5p5x3p63.md) | minor | 2022-08-14 00:32 UTC | 2022-08-17 05:05 UTC | 3 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-41940](https://rewindex.com/company/sinch/incidents/8ryr2f5kgrsc.md) | minor | 2022-08-14 20:03 UTC | 2022-08-14 21:39 UTC | 1.6 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/2qdysh5srmsw.md) | minor | 2022-08-15 04:02 UTC | 2022-08-16 13:04 UTC | 33 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-41969](https://rewindex.com/company/sinch/incidents/zgj43t77pph7.md) | major | 2022-08-16 05:15 UTC | 2022-08-16 08:45 UTC | 3.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-1003](https://rewindex.com/company/sinch/incidents/x5cv4zmf4bv5.md) | none | 2022-08-16 17:54 UTC | 2022-08-17 00:53 UTC | 7.0 h | resolved |
| [General Network Disturbance](https://rewindex.com/company/sinch/incidents/bxf29lj7fwxr.md) | minor | 2022-08-17 09:08 UTC | 2022-08-17 12:25 UTC | 3.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42019](https://rewindex.com/company/sinch/incidents/4rl5k6h4xlsg.md) | minor | 2022-08-17 18:50 UTC | 2022-08-17 23:51 UTC | 5.0 h | resolved |
| [Delivery Issue - Bolivia](https://rewindex.com/company/sinch/incidents/ty3vfy0lfwnc.md) | minor | 2022-08-17 20:06 UTC | 2022-08-17 22:26 UTC | 2.3 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR traffic towards one of our partners in Mexico](https://rewindex.com/company/sinch/incidents/pwmwrdfh109f.md) | minor | 2022-08-17 20:45 UTC | 2022-08-17 23:03 UTC | 2.3 h | resolved |
| [Delivery Issue Mexico - Telcel](https://rewindex.com/company/sinch/incidents/dbnw4n6tc8zs.md) | minor | 2022-08-17 21:51 UTC | 2022-08-17 23:08 UTC | 1.3 h | resolved |
| [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/dl6zxpt3yplv.md) | minor | 2022-08-18 09:53 UTC | 2022-08-18 11:19 UTC | 1.4 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in receipt of DLR from one of the operator in United States](https://rewindex.com/company/sinch/incidents/4cqll90lvqrm.md) | none | 2022-08-18 14:41 UTC | 2022-08-18 16:40 UTC | 2.0 h | resolved |
| [Delivery Issue Bouygues Telecom - France](https://rewindex.com/company/sinch/incidents/zsd6j4ml6mz8.md) | minor | 2022-08-19 09:50 UTC | 2022-08-20 05:12 UTC | 19 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42080](https://rewindex.com/company/sinch/incidents/y0brctqnn5fb.md) | none | 2022-08-19 17:58 UTC | 2022-08-20 03:19 UTC | 9.3 h | resolved |
| [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/99rjd7hjmngt.md) | minor | 2022-08-21 06:42 UTC | 2022-08-25 08:38 UTC | 4 d | resolved |
| [Delivery Issue USA - T-mobile](https://rewindex.com/company/sinch/incidents/3h2j0v69zb24.md) | none | 2022-08-21 07:00 UTC | 2022-08-21 07:00 UTC | 0 min | resolved |
| [Delivery Issue Bangladesh - Robi](https://rewindex.com/company/sinch/incidents/wt4tvqb4k1vw.md) | minor | 2022-08-21 07:23 UTC | 2022-08-21 07:59 UTC | 36 min | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery of traffic towards multiple destinations](https://rewindex.com/company/sinch/incidents/jyr82241fv0l.md) | none | 2022-08-22 09:37 UTC | 2022-08-22 10:12 UTC | 35 min | resolved |
| [Delivery Issues Peru - Claro](https://rewindex.com/company/sinch/incidents/27g49wjh4lhm.md) | minor | 2022-08-23 07:31 UTC | 2022-08-24 11:15 UTC | 28 h | resolved |
| [Delivery Issues - Telcel Mexico](https://rewindex.com/company/sinch/incidents/5nnynpvpv2lv.md) | minor | 2022-08-23 07:34 UTC | 2022-08-25 12:50 UTC | 2 d | resolved |
| [Delivery Issues - Turkey](https://rewindex.com/company/sinch/incidents/1ddm1qb7zd1z.md) | minor | 2022-08-24 09:53 UTC | 2022-08-24 20:19 UTC | 10 h | resolved |
| [SLO/BRO Connectivity issues](https://rewindex.com/company/sinch/incidents/tkj37rqpg6t9.md) | minor | 2022-08-24 11:57 UTC | 2022-08-25 08:19 UTC | 20 h | resolved |
| [Delivery Issue US - AT&T Mobility](https://rewindex.com/company/sinch/incidents/hnzc1h8tcbg4.md) | minor | 2022-08-24 16:05 UTC | 2022-08-24 18:54 UTC | 2.8 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of DLR traffic towards multiple operators in Canada and United States](https://rewindex.com/company/sinch/incidents/n43hpsjzjl35.md) | minor | 2022-08-25 01:13 UTC | 2022-08-25 02:34 UTC | 1.4 h | resolved |
| [Delivery Issue US/CA - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/5x2xmj57fh2l.md) | minor | 2022-08-25 11:38 UTC | 2022-08-27 05:48 UTC | 42 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42289](https://rewindex.com/company/sinch/incidents/7sw5xg8pynff.md) | none | 2022-08-25 18:28 UTC | 2022-08-26 00:59 UTC | 6.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42335](https://rewindex.com/company/sinch/incidents/psfwwk970skq.md) | minor | 2022-08-26 17:30 UTC | 2022-08-26 21:03 UTC | 3.5 h | resolved |
| [Delivery Issue Pakistan - Zong](https://rewindex.com/company/sinch/incidents/dgj94wp3sfn9.md) | minor | 2022-08-27 11:18 UTC | 2022-08-27 23:25 UTC | 12 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42370](https://rewindex.com/company/sinch/incidents/wbxyymm5lptk.md) | minor | 2022-08-27 18:35 UTC | 2022-08-28 11:40 UTC | 17 h | resolved |
| [Delivery Issue United Kingdom - 3 UK](https://rewindex.com/company/sinch/incidents/nwt1tchkx1qb.md) | minor | 2022-08-28 05:56 UTC | 2022-08-29 00:47 UTC | 19 h | resolved |
| [Delivery Issue Iraq - Asia cell](https://rewindex.com/company/sinch/incidents/z7fprbl2wyj4.md) | minor | 2022-08-30 12:41 UTC | 2022-09-01 01:26 UTC | 37 h | resolved |
| [Delivery Issue Bangladesh - Robi](https://rewindex.com/company/sinch/incidents/3tgct1c9ykyy.md) | minor | 2022-08-30 13:55 UTC | 2022-08-30 15:25 UTC | 1.5 h | resolved |
| [Delivery Issue Sweden - Telia](https://rewindex.com/company/sinch/incidents/q08sf9xc1jwq.md) | minor | 2022-08-30 15:00 UTC | 2022-08-31 23:46 UTC | 33 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-42468](https://rewindex.com/company/sinch/incidents/z25hhp0sfjdt.md) | minor | 2022-08-30 16:17 UTC | 2022-08-31 08:44 UTC | 16 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT and DLR traffic towards multiple partners in Myanmar](https://rewindex.com/company/sinch/incidents/t6ybtdfvsjbw.md) | minor | 2022-08-30 17:03 UTC | 2022-08-31 07:36 UTC | 15 h | resolved |
| [Delivery Issue US - AT&T Mobility](https://rewindex.com/company/sinch/incidents/1xr8jw40l81y.md) | minor | 2022-08-31 06:29 UTC | 2022-08-31 19:11 UTC | 13 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT and DLR traffic towards multiple partners in Myanmar](https://rewindex.com/company/sinch/incidents/z073srvr5y71.md) | minor | 2022-08-31 08:51 UTC | 2022-09-01 14:24 UTC | 30 h | resolved |
| [Delivery Issue US - Verizon Wireless](https://rewindex.com/company/sinch/incidents/kdfbpq092b0c.md) | minor | 2022-08-31 10:11 UTC | 2022-08-31 19:10 UTC | 9.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] DI LTE 365 \| Operator Services \|System Maintenance \| Software Upgrade on DRA202](https://rewindex.com/company/sinch/incidents/59cn0h5xp58r.md) | maintenance | 2022-08-01 16:00 UTC | 2022-08-01 22:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-9957](https://rewindex.com/company/sinch/incidents/3zgfynml04hn.md) | maintenance | 2022-08-02 06:01 UTC | 2022-08-02 09:02 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/g77bk1cdpthc.md) | maintenance | 2022-08-02 08:00 UTC | 2022-08-02 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365(iSMS) \| Operator Messaging \| Application Maintenance \| PCR Number \#PCRSDI-9985](https://rewindex.com/company/sinch/incidents/hxz87b0hz0rb.md) | maintenance | 2022-08-05 02:45 UTC | 2022-08-05 04:02 UTC | 1.3 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and Network Maintenance \| PCR Number \# PCRSDI-9988](https://rewindex.com/company/sinch/incidents/gpgn2mfrql7f.md) | maintenance | 2022-08-06 18:00 UTC | 2022-08-06 18:31 UTC | 31 min | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-9978](https://rewindex.com/company/sinch/incidents/whrtsvx8myk6.md) | maintenance | 2022-08-06 22:00 UTC | 2022-08-07 01:20 UTC | 3.3 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/9jlhtljr1gny.md) | maintenance | 2022-08-07 10:01 UTC | 2022-08-07 10:01 UTC | 0 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Potential delay in delivery of MT, MO, DLR towards multiple operators in Pakistan](https://rewindex.com/company/sinch/incidents/zk3rly6yry4z.md) | maintenance | 2022-08-08 02:42 UTC | 2022-08-09 18:10 UTC | 39 h | resolved |
| [\[Scheduled\] Planned maintenance - Verification Flashcall and calling platform on Sip proxy server](https://rewindex.com/company/sinch/incidents/rz837hsrs18r.md) | maintenance | 2022-08-08 05:30 UTC | 2022-08-08 06:31 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Airtel SMS Hub towards all destinations](https://rewindex.com/company/sinch/incidents/36yt44vhchb1.md) | maintenance | 2022-08-08 18:30 UTC | 2022-08-08 23:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-9982](https://rewindex.com/company/sinch/incidents/tnl6qxdcwmy0.md) | maintenance | 2022-08-09 06:01 UTC | 2022-08-09 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/hnj4kpxk18b0.md) | maintenance | 2022-08-09 08:00 UTC | 2022-08-09 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMS 365 – MM4 \| Operator Services \| Application Maintenance \| PCR Number\#PCRSDI-10013](https://rewindex.com/company/sinch/incidents/7yqgmq1d7vv3.md) | maintenance | 2022-08-09 15:02 UTC | 2022-08-09 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance towards  Radiomovil Dipsa (TELCEL) in Mexico](https://rewindex.com/company/sinch/incidents/gjlqvh5m5thl.md) | maintenance | 2022-08-10 03:50 UTC | 2022-08-10 08:00 UTC | 4.2 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2577](https://rewindex.com/company/sinch/incidents/6rm65yszl3cb.md) | maintenance | 2022-08-10 04:32 UTC | 2022-08-10 09:00 UTC | 4.5 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/tf9y6g82stc9.md) | maintenance | 2022-08-10 08:00 UTC | 2022-08-10 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/4ck1k03rgzy6.md) | maintenance | 2022-08-10 08:00 UTC | 2022-08-10 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/0nz3x741gt9q.md) | maintenance | 2022-08-10 08:00 UTC | 2022-08-10 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/x9r7lgk4tf8r.md) | maintenance | 2022-08-10 09:00 UTC | 2022-08-10 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-9983](https://rewindex.com/company/sinch/incidents/m75v3qqzqjcr.md) | maintenance | 2022-08-11 06:02 UTC | 2022-08-11 09:36 UTC | 3.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No. 2578](https://rewindex.com/company/sinch/incidents/j52xfj9yp19b.md) | maintenance | 2022-08-12 04:31 UTC | 2022-08-12 09:00 UTC | 4.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Message Manager Application Maintenance \| PCR Number \#PCRSDI-9992](https://rewindex.com/company/sinch/incidents/4srrsj8t7yyp.md) | maintenance | 2022-08-13 18:00 UTC | 2022-08-13 20:03 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Germany connections](https://rewindex.com/company/sinch/incidents/vs0527kgs3gd.md) | maintenance | 2022-08-15 11:00 UTC | 2022-08-15 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Sweden Connections](https://rewindex.com/company/sinch/incidents/ssf7g400cc51.md) | maintenance | 2022-08-15 12:00 UTC | 2022-08-15 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Belgium Connections](https://rewindex.com/company/sinch/incidents/kbdscd671p7c.md) | maintenance | 2022-08-15 12:00 UTC | 2022-08-15 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Croatia connections](https://rewindex.com/company/sinch/incidents/ldgct9nvxhhk.md) | maintenance | 2022-08-15 12:00 UTC | 2022-08-15 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Singapore connections](https://rewindex.com/company/sinch/incidents/d0jttjk661xk.md) | maintenance | 2022-08-15 13:00 UTC | 2022-08-15 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for United Kingdom Connections](https://rewindex.com/company/sinch/incidents/4tvlvw9t2nhs.md) | maintenance | 2022-08-15 14:00 UTC | 2022-08-15 15:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for France Connections](https://rewindex.com/company/sinch/incidents/59kvkb3mw81j.md) | maintenance | 2022-08-15 14:00 UTC | 2022-08-15 15:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Etisalat network in multiple countries \| Reference number\# NA](https://rewindex.com/company/sinch/incidents/9z83t05tjhsb.md) | maintenance | 2022-08-15 20:01 UTC | 2022-08-16 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/gv9pkjcbbv7g.md) | maintenance | 2022-08-16 04:31 UTC | 2022-08-16 11:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI Live Link 365 & DI SMS 365 (SMSx) \| Enterprise Messaging & Operator Services \| Network Maintenance \| PCR Number \# PCRSDI-9976](https://rewindex.com/company/sinch/incidents/nnt1b15lv7gr.md) | maintenance | 2022-08-16 06:00 UTC | 2022-08-16 09:55 UTC | 3.9 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Malaysia connections](https://rewindex.com/company/sinch/incidents/nmhgv9z7dvxy.md) | maintenance | 2022-08-16 15:00 UTC | 2022-08-16 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - StarHub Singapore](https://rewindex.com/company/sinch/incidents/l3r7xsjjd9j9.md) | maintenance | 2022-08-17 00:00 UTC | 2022-08-17 03:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for India connections](https://rewindex.com/company/sinch/incidents/01rcthx8pgql.md) | maintenance | 2022-08-17 09:00 UTC | 2022-08-17 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-9998](https://rewindex.com/company/sinch/incidents/x7td012mvwmg.md) | maintenance | 2022-08-17 11:00 UTC | 2022-08-17 14:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10024](https://rewindex.com/company/sinch/incidents/nc45y11lk2bv.md) | maintenance | 2022-08-18 06:01 UTC | 2022-08-18 09:32 UTC | 3.5 h | resolved |
| [\[Scheduled\] DI SMS 365\|Enterprise Messaging\|3rd party Network Maintenance performed by partner in New Zealand\| Ref Number\# CRQ000000273730](https://rewindex.com/company/sinch/incidents/c6nxv64dbhgr.md) | maintenance | 2022-08-18 10:00 UTC | 2022-08-18 17:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Multiple destinations](https://rewindex.com/company/sinch/incidents/ctx4dhzt7k3s.md) | maintenance | 2022-08-18 10:00 UTC | 2022-08-18 18:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Extended \| DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10024](https://rewindex.com/company/sinch/incidents/0wpnqm33th3k.md) | maintenance | 2022-08-18 10:15 UTC | 2022-08-18 12:17 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-9999](https://rewindex.com/company/sinch/incidents/fzqzy6mmb50c.md) | maintenance | 2022-08-18 11:00 UTC | 2022-08-18 12:43 UTC | 1.7 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance: MMS](https://rewindex.com/company/sinch/incidents/vk0ks7ywvllt.md) | maintenance | 2022-08-19 15:15 UTC | 2022-08-19 15:20 UTC | 5 min | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-10011](https://rewindex.com/company/sinch/incidents/q3b41t6g6yzp.md) | maintenance | 2022-08-20 22:01 UTC | 2022-08-21 00:28 UTC | 2.5 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| 3rd party Application Maintenance \| Planned maintenance towards AT&T Mobility.](https://rewindex.com/company/sinch/incidents/92v8839fwdmy.md) | maintenance | 2022-08-22 03:00 UTC | 2022-08-22 06:30 UTC | 3.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-10000](https://rewindex.com/company/sinch/incidents/lh0f1whxgt91.md) | maintenance | 2022-08-22 11:00 UTC | 2022-08-22 11:36 UTC | 36 min | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/1fzt16f1vnn3.md) | maintenance | 2022-08-22 18:00 UTC | 2022-08-22 21:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - Redhot XML](https://rewindex.com/company/sinch/incidents/9tnpm4pndjmv.md) | maintenance | 2022-08-23 01:02 UTC | 2022-08-23 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No. 2591](https://rewindex.com/company/sinch/incidents/4870slprsrr9.md) | maintenance | 2022-08-23 04:30 UTC | 2022-08-23 08:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-10025](https://rewindex.com/company/sinch/incidents/kl9sqwgh77l3.md) | maintenance | 2022-08-23 06:00 UTC | 2022-08-23 09:37 UTC | 3.6 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - US4 and CA1 XMS site](https://rewindex.com/company/sinch/incidents/p2mq5cwgcb92.md) | maintenance | 2022-08-23 07:01 UTC | 2022-08-23 09:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/bk2wf6ymxj9x.md) | maintenance | 2022-08-23 08:00 UTC | 2022-08-23 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - US7 XMS site](https://rewindex.com/company/sinch/incidents/m1b10q8l9l9v.md) | maintenance | 2022-08-23 10:00 UTC | 2022-08-23 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-10001](https://rewindex.com/company/sinch/incidents/8jw3w64c64d7.md) | maintenance | 2022-08-23 11:00 UTC | 2022-08-23 14:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365(iSMS) \| Operator Messaging \| Application Maintenance \| PCR Number \#PCRSDI-10012](https://rewindex.com/company/sinch/incidents/s4dftb0pkhlt.md) | maintenance | 2022-08-24 02:00 UTC | 2022-08-24 02:54 UTC | 54 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \|\| Reference No. CHG000007637572](https://rewindex.com/company/sinch/incidents/r200zmzxrd8c.md) | maintenance | 2022-08-24 04:01 UTC | 2022-08-24 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/tkldmjnn4tbv.md) | maintenance | 2022-08-24 06:00 UTC | 2022-08-24 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/kwsyq0ts219y.md) | maintenance | 2022-08-24 08:00 UTC | 2022-08-24 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/fdn8nhv6xbxy.md) | maintenance | 2022-08-24 09:00 UTC | 2022-08-24 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-10002](https://rewindex.com/company/sinch/incidents/ngy5lrt17kr9.md) | maintenance | 2022-08-24 11:01 UTC | 2022-08-24 12:28 UTC | 1.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42240](https://rewindex.com/company/sinch/incidents/qq4zl55hmy63.md) | maintenance | 2022-08-24 18:08 UTC | 2022-08-25 05:23 UTC | 11 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10043](https://rewindex.com/company/sinch/incidents/cbvx9jdh06vh.md) | maintenance | 2022-08-25 00:01 UTC | 2022-08-25 00:44 UTC | 43 min | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - Redhot XML](https://rewindex.com/company/sinch/incidents/65pghbdjbbqh.md) | maintenance | 2022-08-25 00:53 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| 3rd party Application Maintenance \| Planned maintenance towards AT&T Mobility.](https://rewindex.com/company/sinch/incidents/p530hd6n0fs5.md) | maintenance | 2022-08-25 04:00 UTC | 2022-08-25 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No. 2592](https://rewindex.com/company/sinch/incidents/7glymbylg072.md) | maintenance | 2022-08-25 04:30 UTC | 2022-08-25 09:32 UTC | 5.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/23bl73ttphql.md) | maintenance | 2022-08-25 05:01 UTC | 2022-08-25 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - EU1 XMS site](https://rewindex.com/company/sinch/incidents/slngt21qds71.md) | maintenance | 2022-08-25 06:00 UTC | 2022-08-25 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM7) , DI Live Link 365 & DI SMS 365 (SMSx) \| Enterprise Messaging & Operator Services \| Network Maintenance \| PCRSDI-10018](https://rewindex.com/company/sinch/incidents/40v70t8rvqsk.md) | maintenance | 2022-08-25 06:00 UTC | 2022-08-25 08:50 UTC | 2.8 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - US1 XMS site](https://rewindex.com/company/sinch/incidents/vwgs0j513gf6.md) | maintenance | 2022-08-25 06:00 UTC | 2022-08-25 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365\|Enterprise Messaging\|3rd party Network Maintenance performed by partner in New Zealand \|Ref Number\# CRQ000000273731](https://rewindex.com/company/sinch/incidents/m7xcfqj5dms6.md) | maintenance | 2022-08-25 09:00 UTC | 2022-08-25 16:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# PCRSDI-10003](https://rewindex.com/company/sinch/incidents/vhlfgqdrfd44.md) | maintenance | 2022-08-25 11:00 UTC | 2022-08-25 14:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - BR1 XMS sites](https://rewindex.com/company/sinch/incidents/crjjsnxl5r8k.md) | maintenance | 2022-08-25 13:00 UTC | 2022-08-25 15:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - AU1 and IN1 XMS site](https://rewindex.com/company/sinch/incidents/kkj3jlhjy5hc.md) | maintenance | 2022-08-25 13:00 UTC | 2022-08-25 15:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \|\| Reference No. CHG000007637572](https://rewindex.com/company/sinch/incidents/zkmh60hyg59s.md) | maintenance | 2022-08-26 05:01 UTC | 2022-08-26 07:39 UTC | 2.6 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/46s7dw3q1t5j.md) | maintenance | 2022-08-26 05:01 UTC | 2022-08-26 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/0rywxgxjyvwh.md) | maintenance | 2022-08-29 08:00 UTC | 2022-08-29 09:01 UTC | 1.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-42430](https://rewindex.com/company/sinch/incidents/qxbs408dbrx5.md) | maintenance | 2022-08-29 17:37 UTC | 2022-08-30 01:23 UTC | 7.8 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/ckzytx6ch5t3.md) | maintenance | 2022-08-29 18:00 UTC | 2022-08-29 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10054](https://rewindex.com/company/sinch/incidents/skljz6q0r5j5.md) | maintenance | 2022-08-29 22:01 UTC | 2022-08-30 00:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS)\|Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10042](https://rewindex.com/company/sinch/incidents/pjgl11zb6cr6.md) | maintenance | 2022-08-30 02:00 UTC | 2022-08-30 03:27 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Ref Number\#NA](https://rewindex.com/company/sinch/incidents/1x4lxp7fjnqy.md) | maintenance | 2022-08-30 05:00 UTC | 2022-08-30 05:30 UTC | 30 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-10032](https://rewindex.com/company/sinch/incidents/c13sq5vpcqq4.md) | maintenance | 2022-08-30 06:00 UTC | 2022-08-30 09:48 UTC | 3.8 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/2frkc6l9gmw9.md) | maintenance | 2022-08-30 08:00 UTC | 2022-08-30 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/2zl0f6576fkt.md) | maintenance | 2022-08-30 09:00 UTC | 2022-08-30 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/6lcczp31l1th.md) | maintenance | 2022-08-30 10:01 UTC | 2022-08-30 11:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-10033](https://rewindex.com/company/sinch/incidents/6m69ycqys01f.md) | maintenance | 2022-08-31 06:00 UTC | 2022-08-31 08:25 UTC | 2.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-42500](https://rewindex.com/company/sinch/incidents/tyfc7s6nlt9y.md) | maintenance | 2022-08-31 15:00 UTC | 2022-09-01 05:39 UTC | 15 h | resolved |

## Cite this

Sinch posted 68 status incidents in August 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/08
- Citation: Sinch, “Sinch in August 2022” (2022-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/08 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in August 2022 (2022-08-01)](https://rewindex.com/company/sinch/2022/08)`


---
Canonical: https://rewindex.com/company/sinch/2022/08 · Markdown: https://rewindex.com/company/sinch/2022/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:07:39.949Z