# Sinch in July 2022: incidents, uptime and changes

> Sinch in July 2022: 67 incidents on its status page (4 major or critical), 88.42% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/07
Last updated: 2022-08-03T14:55:00Z

- Incidents posted: 67 (major/critical: 4) · Maintenance: 58
- By vendor impact label: critical 2, major 2, minor 52, none 11
- Uptime (vendor-reported): 88.42% free of major/critical incidents, 33.96% free of any incident; outage time 3.6 days, incident time 20.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2022](https://rewindex.com/company/sinch/2022/06.md) · Next: [August 2022](https://rewindex.com/company/sinch/2022/08.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/57pw1ytl9dx7.md) | critical | 2022-07-01 08:05 UTC | 2022-07-01 09:10 UTC | 1.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/s4jbmp6xqd9p.md) | critical | 2022-07-03 01:59 UTC | 2022-07-03 12:37 UTC | 11 h | resolved |
| [DI SMS 365 \| Enterprise Messaging  \| Potential delay in delivery of MO,MT & DLR towards one of the operator in United Kingdom \| Ref No. NA](https://rewindex.com/company/sinch/incidents/mqqdmkj2mczw.md) | major | 2022-07-15 18:10 UTC | 2022-07-18 20:33 UTC | 3 d | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery of DLR towards Airtel Tigo Ghana](https://rewindex.com/company/sinch/incidents/0zfp2p6lc75y.md) | major | 2022-07-16 12:56 UTC | 2022-07-17 09:07 UTC | 20 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue - Turkey - Turkcell](https://rewindex.com/company/sinch/incidents/vmbb9f23hkv9.md) | minor | 2022-07-01 00:28 UTC | 2022-07-01 03:22 UTC | 2.9 h | resolved |
| [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/9trvv4g7cgmn.md) | minor | 2022-07-01 04:11 UTC | 2022-07-01 07:51 UTC | 3.7 h | resolved |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/57pw1ytl9dx7.md) | critical | 2022-07-01 08:05 UTC | 2022-07-01 09:10 UTC | 1.1 h | resolved |
| [Delivery Issue - Japan - KDDI](https://rewindex.com/company/sinch/incidents/t4w0t3wkswm8.md) | minor | 2022-07-01 23:46 UTC | 2022-07-06 07:39 UTC | 4 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|TT\#MNOC-40983](https://rewindex.com/company/sinch/incidents/jdqlv3wtlqxv.md) | minor | 2022-07-02 18:23 UTC | 2022-07-03 00:32 UTC | 6.2 h | resolved |
| [Delivery Issue - India ILDO](https://rewindex.com/company/sinch/incidents/54ghz4xg52ks.md) | minor | 2022-07-02 23:50 UTC | 2022-07-03 02:16 UTC | 2.4 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/s4jbmp6xqd9p.md) | critical | 2022-07-03 01:59 UTC | 2022-07-03 12:37 UTC | 11 h | resolved |
| [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/bkdzcqcslpb3.md) | minor | 2022-07-03 09:22 UTC | 2022-07-04 21:03 UTC | 36 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|TT\#MNOC-41000](https://rewindex.com/company/sinch/incidents/mlm2j24ym8k2.md) | minor | 2022-07-03 19:27 UTC | 2022-07-03 22:34 UTC | 3.1 h | resolved |
| [SDI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MT/ MO & DLR \| TT\# MNOC-41004](https://rewindex.com/company/sinch/incidents/84fxlxnrcvlt.md) | minor | 2022-07-04 06:22 UTC | 2022-07-04 07:23 UTC | 1.0 h | resolved |
| [SDI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO traffic \| TT\#MNOC-41008](https://rewindex.com/company/sinch/incidents/ps41dryhcbk3.md) | none | 2022-07-04 09:41 UTC | 2022-07-04 09:41 UTC | 0 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|TT\#MNOC-41017](https://rewindex.com/company/sinch/incidents/ngw0v25rs6c8.md) | none | 2022-07-04 15:49 UTC | 2022-07-04 18:06 UTC | 2.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|TT\#MNOC-41018](https://rewindex.com/company/sinch/incidents/2fbntjvwmyv7.md) | none | 2022-07-04 18:07 UTC | 2022-07-05 01:13 UTC | 7.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/1q1w2x5sf1zm.md) | minor | 2022-07-05 14:55 UTC | 2022-07-05 19:03 UTC | 4.1 h | resolved |
| [Delivery Issue - Claro Brazil](https://rewindex.com/company/sinch/incidents/0239t634vvjt.md) | minor | 2022-07-06 03:46 UTC | 2022-08-11 13:56 UTC | 36 d | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO, MT and DLR traffic towards one of the Tier 3 operators in United States](https://rewindex.com/company/sinch/incidents/ss7f70xlzsk8.md) | minor | 2022-07-06 05:36 UTC | 2022-07-06 10:20 UTC | 4.7 h | resolved |
| [Delivery Issue Netherlands - T-Mobile](https://rewindex.com/company/sinch/incidents/1rdb0s2npvvj.md) | minor | 2022-07-06 06:11 UTC | 2022-07-06 15:45 UTC | 9.6 h | resolved |
| [Delivery Issues USA - US Cellular](https://rewindex.com/company/sinch/incidents/wn5wrtbfksd4.md) | minor | 2022-07-06 06:21 UTC | 2022-07-06 12:24 UTC | 6.0 h | resolved |
| [Delivery issue - Iraq Asia Cell](https://rewindex.com/company/sinch/incidents/8qtyznbw2ll0.md) | minor | 2022-07-06 10:42 UTC | 2022-07-06 13:42 UTC | 3.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41074](https://rewindex.com/company/sinch/incidents/ms88hv5snrbt.md) | minor | 2022-07-06 20:00 UTC | 2022-07-07 04:33 UTC | 8.6 h | resolved |
| [Service Degradation - EU REST](https://rewindex.com/company/sinch/incidents/k9zm9y1tzs1r.md) | minor | 2022-07-07 12:29 UTC | 2022-07-07 13:42 UTC | 1.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41105](https://rewindex.com/company/sinch/incidents/n5vwr2w9kmmc.md) | minor | 2022-07-07 14:45 UTC | 2022-07-08 03:45 UTC | 13 h | resolved |
| [Delivery issues - Rogers Wireless Canada and Fido Canada](https://rewindex.com/company/sinch/incidents/5nklbshmzvtk.md) | minor | 2022-07-08 09:30 UTC | 2022-07-12 09:37 UTC | 4 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41152](https://rewindex.com/company/sinch/incidents/mq5ryk4cc129.md) | minor | 2022-07-08 17:42 UTC | 2022-07-08 18:44 UTC | 1.0 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR traffic towards operators in Mexico](https://rewindex.com/company/sinch/incidents/3nz3v86jdwrv.md) | minor | 2022-07-09 03:09 UTC | 2022-07-09 06:20 UTC | 3.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41171](https://rewindex.com/company/sinch/incidents/zmm0tnzhpk2r.md) | minor | 2022-07-09 18:21 UTC | 2022-07-09 23:59 UTC | 5.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging and Operator Services (SMSX)  \| Potential delay in delivery of MO,MT & DLR towards one of the operator in United States \| TT\# MNOC-41199](https://rewindex.com/company/sinch/incidents/hwl2vg823xf5.md) | minor | 2022-07-12 04:19 UTC | 2022-07-12 07:10 UTC | 2.9 h | resolved |
| [SDI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of MO traffic \| TT\# MNOC-41234](https://rewindex.com/company/sinch/incidents/m45fh4m1xc44.md) | none | 2022-07-12 15:36 UTC | 2022-07-12 18:42 UTC | 3.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41237](https://rewindex.com/company/sinch/incidents/qcf910mqbs5n.md) | minor | 2022-07-12 18:21 UTC | 2022-07-12 19:35 UTC | 1.2 h | resolved |
| [Delivery Issue - Telcel Mexico](https://rewindex.com/company/sinch/incidents/v1ftzl56q0jz.md) | minor | 2022-07-13 08:56 UTC | 2022-07-13 12:51 UTC | 3.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards one of our partners in Mexico](https://rewindex.com/company/sinch/incidents/cjqlbv20gd57.md) | minor | 2022-07-13 18:01 UTC | 2022-07-13 18:30 UTC | 29 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41258](https://rewindex.com/company/sinch/incidents/cwdsrbc6ldn1.md) | minor | 2022-07-13 18:47 UTC | 2022-07-14 01:04 UTC | 6.3 h | resolved |
| [Service Notification - Dashboard - US Campaigns](https://rewindex.com/company/sinch/incidents/ck9r7v7ch18q.md) | minor | 2022-07-14 11:23 UTC | 2022-07-15 06:26 UTC | 19 h | resolved |
| [Delivery Issue Bangladesh - Grameenphone](https://rewindex.com/company/sinch/incidents/y5hvww9gv271.md) | minor | 2022-07-14 12:36 UTC | 2022-07-14 20:18 UTC | 7.7 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41281](https://rewindex.com/company/sinch/incidents/bsqy9js09wjt.md) | none | 2022-07-14 16:12 UTC | 2022-07-14 18:12 UTC | 2.0 h | resolved |
| [SDI MMX 365 \| Operating Services \| Delay in delivery of MT and DLR \| TT\# MNOC-41283](https://rewindex.com/company/sinch/incidents/7d4gdf0lhfb6.md) | minor | 2022-07-15 00:33 UTC | 2022-07-15 01:09 UTC | 36 min | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of MT traffic \| TT\# MNOC-41287](https://rewindex.com/company/sinch/incidents/jnp6zrwpnyz2.md) | minor | 2022-07-15 02:40 UTC | 2022-07-15 04:58 UTC | 2.3 h | resolved |
| [Delivery Issue US and Canada Toll-Free number provider](https://rewindex.com/company/sinch/incidents/wvsjzbppsmh4.md) | minor | 2022-07-15 03:26 UTC | 2022-07-15 07:38 UTC | 4.2 h | resolved |
| [Delivery Issue Ooredoo - Kuwait](https://rewindex.com/company/sinch/incidents/zxlfrff3wg6l.md) | minor | 2022-07-15 06:11 UTC | 2022-07-15 16:58 UTC | 11 h | resolved |
| [Delivery Issue Kuwait](https://rewindex.com/company/sinch/incidents/0j2197pj561q.md) | minor | 2022-07-15 10:04 UTC | 2022-07-15 16:59 UTC | 6.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging  \| Potential delay in delivery of MO,MT & DLR towards one of the operator in United Kingdom \| Ref No. NA](https://rewindex.com/company/sinch/incidents/mqqdmkj2mczw.md) | major | 2022-07-15 18:10 UTC | 2022-07-18 20:33 UTC | 3 d | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery of DLR towards Airtel Tigo Ghana](https://rewindex.com/company/sinch/incidents/0zfp2p6lc75y.md) | major | 2022-07-16 12:56 UTC | 2022-07-17 09:07 UTC | 20 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41317](https://rewindex.com/company/sinch/incidents/v9zk3kt33jbz.md) | minor | 2022-07-16 18:45 UTC | 2022-07-17 00:54 UTC | 6.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-103](https://rewindex.com/company/sinch/incidents/q21ns2l56cp3.md) | none | 2022-07-17 16:49 UTC | 2022-07-17 18:12 UTC | 1.4 h | resolved |
| [Delivery Issue Bangladesh - Robi](https://rewindex.com/company/sinch/incidents/cf64ttgw15q4.md) | minor | 2022-07-18 14:26 UTC | 2022-07-18 16:52 UTC | 2.4 h | resolved |
| [Delivery Issue Bangladesh - Grameenphone](https://rewindex.com/company/sinch/incidents/zngzdxwk868k.md) | minor | 2022-07-18 16:11 UTC | 2022-07-19 13:46 UTC | 22 h | resolved |
| [Delivery Issue - Ooredoo Kuwait](https://rewindex.com/company/sinch/incidents/tn8fy333h3df.md) | minor | 2022-07-19 02:34 UTC | 2022-07-19 03:36 UTC | 1.0 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR traffic towards one of our partners in United States](https://rewindex.com/company/sinch/incidents/dww8nbs3wdgr.md) | minor | 2022-07-19 04:30 UTC | 2022-07-19 07:33 UTC | 3.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41377](https://rewindex.com/company/sinch/incidents/7mv63gm71920.md) | minor | 2022-07-19 17:45 UTC | 2022-07-20 00:03 UTC | 6.3 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in delivery of Multimedia messages \|  MNOC-41378 \|\| MNOC-41380](https://rewindex.com/company/sinch/incidents/jwrql1q4blmr.md) | minor | 2022-07-19 19:21 UTC | 2022-07-20 08:55 UTC | 14 h | resolved |
| [Delivery Issue Bangladesh - Robi](https://rewindex.com/company/sinch/incidents/cl29q5p75tgf.md) | minor | 2022-07-20 10:51 UTC | 2022-07-20 13:51 UTC | 3.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41411](https://rewindex.com/company/sinch/incidents/3zvmmz05q9py.md) | none | 2022-07-20 18:59 UTC | 2022-07-21 00:45 UTC | 5.8 h | resolved |
| [Delivery Issue Kuwait - Ooredoo](https://rewindex.com/company/sinch/incidents/yf2930d7ydnw.md) | minor | 2022-07-21 04:24 UTC | 2022-07-21 09:41 UTC | 5.3 h | resolved |
| [Delivery Issue United Kingdom - 3 UK](https://rewindex.com/company/sinch/incidents/xjd3ycqhk0g7.md) | minor | 2022-07-21 05:42 UTC | 2022-07-21 06:34 UTC | 52 min | resolved |
| [SDI SMS 365 (MM4) \| Operating Services \| Delay in delivery of MT Traffic \| TT\# MNOC-41437](https://rewindex.com/company/sinch/incidents/g23gs8ybr0dk.md) | minor | 2022-07-21 22:13 UTC | 2022-07-21 22:41 UTC | 28 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41464](https://rewindex.com/company/sinch/incidents/t72rblb2ht7r.md) | minor | 2022-07-22 18:00 UTC | 2022-07-22 20:29 UTC | 2.5 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in delivery of Multimedia messages \| MNOC-41397 \|\| MNOC-41469](https://rewindex.com/company/sinch/incidents/3j7xzvlcy72w.md) | none | 2022-07-23 00:20 UTC | 2022-07-23 02:45 UTC | 2.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41482](https://rewindex.com/company/sinch/incidents/zjsf2b0qjwzp.md) | minor | 2022-07-23 20:28 UTC | 2022-07-23 23:28 UTC | 3.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41454](https://rewindex.com/company/sinch/incidents/tpvpt12y2g7f.md) | none | 2022-07-25 16:01 UTC | 2022-07-25 19:23 UTC | 3.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41557](https://rewindex.com/company/sinch/incidents/9g80b0372kbj.md) | minor | 2022-07-27 20:19 UTC | 2022-07-27 23:43 UTC | 3.4 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in delivery of Multimedia messages \|\|  MNOC-41534](https://rewindex.com/company/sinch/incidents/r3rrwsblxhwc.md) | minor | 2022-07-27 21:23 UTC | 2022-07-28 06:32 UTC | 9.2 h | resolved |
| [Delivery Issue - Vivo Brazil](https://rewindex.com/company/sinch/incidents/nlbtjx00njww.md) | minor | 2022-07-28 20:35 UTC | 2022-07-29 11:12 UTC | 15 h | resolved |
| [General Network Disturbance - BR2](https://rewindex.com/company/sinch/incidents/fwqtjjfhx2sy.md) | minor | 2022-07-29 13:50 UTC | 2022-07-29 20:39 UTC | 6.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41602](https://rewindex.com/company/sinch/incidents/1jlqwsqsd2r2.md) | none | 2022-07-29 16:25 UTC | 2022-07-29 21:49 UTC | 5.4 h | resolved |
| [Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/wf57yck0wz2v.md) | minor | 2022-07-29 17:52 UTC | 2022-07-29 22:00 UTC | 4.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-41613](https://rewindex.com/company/sinch/incidents/q5xc0pnn8pb0.md) | none | 2022-07-30 16:16 UTC | 2022-07-31 00:08 UTC | 7.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards multiple operators in China](https://rewindex.com/company/sinch/incidents/nzp7m3cjwzr2.md) | minor | 2022-07-31 02:36 UTC | 2022-08-03 14:55 UTC | 4 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# 24098891](https://rewindex.com/company/sinch/incidents/67bnj61ycqgm.md) | maintenance | 2022-07-01 01:00 UTC | 2022-07-01 11:00 UTC | 10 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM4 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# 24098891](https://rewindex.com/company/sinch/incidents/kcpm2zyj92dp.md) | maintenance | 2022-07-01 01:00 UTC | 2022-07-01 11:00 UTC | 10 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 24098891](https://rewindex.com/company/sinch/incidents/20vjrgz6frkw.md) | maintenance | 2022-07-01 01:00 UTC | 2022-07-01 11:00 UTC | 10 h | resolved |
| [\[Scheduled\] Emergency Maintenance of Ticket System](https://rewindex.com/company/sinch/incidents/53g4v79xmy4q.md) | maintenance | 2022-07-02 09:22 UTC | 2022-07-02 10:00 UTC | 38 min | resolved |
| [Customer Portal - Emergency Maintenance](https://rewindex.com/company/sinch/incidents/5dkhfn2pclt6.md) | maintenance | 2022-07-02 10:32 UTC | 2022-07-02 11:17 UTC | 45 min | resolved |
| [\[Scheduled\] SMS 365 \| Enterprise Messaging \| TLS certificate renewal \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/59wmb97vzkm1.md) | maintenance | 2022-07-02 18:00 UTC | 2022-07-02 19:51 UTC | 1.9 h | resolved |
| [\[Scheduled\] SMS 365 \| Enterprise Messaging \| TLS certificate renewal \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/c77k983sg95c.md) | maintenance | 2022-07-02 18:00 UTC | 2022-07-02 19:51 UTC | 1.9 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| Message Manager Application Maintenance \| PCR Number \#PCRSDI-9920](https://rewindex.com/company/sinch/incidents/18lyn80mj052.md) | maintenance | 2022-07-02 18:00 UTC | 2022-07-02 22:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365(iSMS) \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# 24133067-1](https://rewindex.com/company/sinch/incidents/j66xctdnc9ln.md) | maintenance | 2022-07-03 00:00 UTC | 2022-07-03 07:30 UTC | 7.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Multiple networks \| Reference number\# NA](https://rewindex.com/company/sinch/incidents/nprysfkd7kdf.md) | maintenance | 2022-07-04 22:00 UTC | 2022-07-05 00:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 23820435-1](https://rewindex.com/company/sinch/incidents/f0ty1qp17bqh.md) | maintenance | 2022-07-05 05:00 UTC | 2022-07-05 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging\| TLS certificate\| Ref Number\# N/A](https://rewindex.com/company/sinch/incidents/22brk5cr943m.md) | maintenance | 2022-07-05 05:30 UTC | 2022-07-05 07:31 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-9888](https://rewindex.com/company/sinch/incidents/r1rzpdm9lvp7.md) | maintenance | 2022-07-05 06:00 UTC | 2022-07-05 09:08 UTC | 3.1 h | resolved |
| [\[Scheduled\] External Maintenance - Canada Bell](https://rewindex.com/company/sinch/incidents/snf6xgw56l8m.md) | maintenance | 2022-07-05 09:00 UTC | 2022-07-05 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Message Manager \| TLS certificate renewal \| Ref Number: PCRSDI-9866](https://rewindex.com/company/sinch/incidents/hyrxcwgsd7yl.md) | maintenance | 2022-07-06 06:00 UTC | 2022-07-06 06:14 UTC | 14 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-9896](https://rewindex.com/company/sinch/incidents/l40jlr9n5tjd.md) | maintenance | 2022-07-06 06:00 UTC | 2022-07-06 09:34 UTC | 3.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Singapore connections](https://rewindex.com/company/sinch/incidents/y21d7ly91hwr.md) | maintenance | 2022-07-06 12:00 UTC | 2022-07-06 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| TLS Certificate Renewal \| Ref TT\# PCRSDI-9918](https://rewindex.com/company/sinch/incidents/19fsrshxz5lt.md) | maintenance | 2022-07-07 06:00 UTC | 2022-07-07 06:41 UTC | 41 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \#PCRSDI-9889](https://rewindex.com/company/sinch/incidents/tnqxysf10sp4.md) | maintenance | 2022-07-07 06:00 UTC | 2022-07-07 09:56 UTC | 3.9 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services & Enterprise Messaging \| TLS certificate update \| Ref Number\# PCRSDI-9935](https://rewindex.com/company/sinch/incidents/jncs4jlg8p99.md) | maintenance | 2022-07-07 06:40 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI SMS 365 \| Operator Service \| TLS certificate update \| Ref Number\# PCRSDI-9934](https://rewindex.com/company/sinch/incidents/w76czs7zg2th.md) | maintenance | 2022-07-07 06:40 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI SMS 365(iSMS) \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# 24176752-1](https://rewindex.com/company/sinch/incidents/m350mlblzhr8.md) | maintenance | 2022-07-07 16:00 UTC | 2022-07-07 22:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging & Operating Services \| 3rd party planned maintenance towards one of the Tier 1 operator in United States \| Ref Number\# CHG000007567446](https://rewindex.com/company/sinch/incidents/4s8x0rn5jw9s.md) | maintenance | 2022-07-11 03:30 UTC | 2022-07-11 09:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States](https://rewindex.com/company/sinch/incidents/tfky5t30nsgy.md) | maintenance | 2022-07-12 05:00 UTC | 2022-07-12 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/0v8wqw82rwg9.md) | maintenance | 2022-07-12 08:00 UTC | 2022-07-12 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/vcf6kkgxchpl.md) | maintenance | 2022-07-12 10:00 UTC | 2022-07-12 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States](https://rewindex.com/company/sinch/incidents/kwvfj8p1tbzn.md) | maintenance | 2022-07-13 05:00 UTC | 2022-07-13 09:31 UTC | 4.5 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/8fzn2bk8p5vl.md) | maintenance | 2022-07-13 08:00 UTC | 2022-07-13 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/zgj98y5vq9dd.md) | maintenance | 2022-07-13 09:00 UTC | 2022-07-13 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance- 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/jt0ntlht8cy9.md) | maintenance | 2022-07-18 05:00 UTC | 2022-07-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Singapore connections](https://rewindex.com/company/sinch/incidents/m4nrljy075d8.md) | maintenance | 2022-07-18 18:01 UTC | 2022-07-18 19:28 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI MMS 365 – MM4 \| Operator Services \| Application Maintenance \| PCR Number\# PCRSDI-9945](https://rewindex.com/company/sinch/incidents/87lsg0nmvxs4.md) | maintenance | 2022-07-19 06:02 UTC | 2022-07-19 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-9943](https://rewindex.com/company/sinch/incidents/jkwxszm3gyz7.md) | maintenance | 2022-07-19 06:03 UTC | 2022-07-19 08:53 UTC | 2.8 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-9937](https://rewindex.com/company/sinch/incidents/rjnyjfpfgn48.md) | maintenance | 2022-07-19 08:14 UTC | 2022-07-19 11:08 UTC | 2.9 h | resolved |
| [\[Scheduled\] External Maintenance- 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/q9ly8b6fpvmr.md) | maintenance | 2022-07-20 05:00 UTC | 2022-07-20 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2555](https://rewindex.com/company/sinch/incidents/jjygwwwtzn9k.md) | maintenance | 2022-07-21 04:00 UTC | 2022-07-21 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| TLS Certificate Renewal](https://rewindex.com/company/sinch/incidents/j1ddv97hp4g4.md) | maintenance | 2022-07-21 06:00 UTC | 2022-07-21 07:21 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Report Manager \| TLS certificate renewal \| Ref Number: PCRSDI-9952](https://rewindex.com/company/sinch/incidents/ycpr3pqrkd3y.md) | maintenance | 2022-07-21 06:00 UTC | 2022-07-21 07:22 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI SMS 365 (MM7) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-9946](https://rewindex.com/company/sinch/incidents/27l6lpxy80wp.md) | maintenance | 2022-07-21 09:45 UTC | 2022-07-21 10:14 UTC | 29 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 24356554-1](https://rewindex.com/company/sinch/incidents/dgwdpfx3jf7n.md) | maintenance | 2022-07-23 16:00 UTC | 2022-07-23 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| TLS Certificate Renewal \| Ref Number :: PCRSDI-9950](https://rewindex.com/company/sinch/incidents/l7yc4vg73jkx.md) | maintenance | 2022-07-23 18:00 UTC | 2022-07-23 19:11 UTC | 1.2 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#PCRSDI-9958](https://rewindex.com/company/sinch/incidents/2xwtdw7trp02.md) | maintenance | 2022-07-23 18:00 UTC | 2022-07-23 19:09 UTC | 1.1 h | resolved |
| [\[Scheduled\] DI SMS 365 – HTTP Input Gateway \| Enterprise Messaging \| TLS Certificate Renewal](https://rewindex.com/company/sinch/incidents/92lsqz71vjbc.md) | maintenance | 2022-07-23 18:00 UTC | 2022-07-23 20:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Report Manager \| TLS certificate renewal \| Ref Number: PCRSDI-9952](https://rewindex.com/company/sinch/incidents/2svv73ktm82f.md) | maintenance | 2022-07-23 18:00 UTC | 2022-07-23 19:13 UTC | 1.2 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| TLS certificate renewal \| Ref Number: PCRSDI-9951](https://rewindex.com/company/sinch/incidents/qs9flg36vjz0.md) | maintenance | 2022-07-23 18:34 UTC | 2022-07-23 19:12 UTC | 38 min | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-9953](https://rewindex.com/company/sinch/incidents/l2lvltl5m093.md) | maintenance | 2022-07-23 22:00 UTC | 2022-07-24 00:47 UTC | 2.8 h | resolved |
| [\[Scheduled\] External Maintenance- 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/dzd6zfj5y495.md) | maintenance | 2022-07-25 05:00 UTC | 2022-07-25 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance- 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/qmq57pnrrpts.md) | maintenance | 2022-07-26 05:00 UTC | 2022-07-26 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/455fmzyprvss.md) | maintenance | 2022-07-26 08:00 UTC | 2022-07-26 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-9980](https://rewindex.com/company/sinch/incidents/4gm1lr6ccx0m.md) | maintenance | 2022-07-26 09:00 UTC | 2022-07-26 09:52 UTC | 52 min | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/1jhsj6lm1r16.md) | maintenance | 2022-07-26 10:00 UTC | 2022-07-26 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/mlg4yvj8r0nj.md) | maintenance | 2022-07-27 08:00 UTC | 2022-07-27 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/vrlc0kmjx73t.md) | maintenance | 2022-07-27 09:00 UTC | 2022-07-27 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance- 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/96nd9595j6k1.md) | maintenance | 2022-07-28 05:00 UTC | 2022-07-28 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 & DI E-Mail 365 \| Enterprise Messaging & Operator Services \| Staging Services TLS certificate update \| PCR Number \# PCRSDI-9961](https://rewindex.com/company/sinch/incidents/30bm9k699dws.md) | maintenance | 2022-07-28 06:02 UTC | 2022-07-28 06:25 UTC | 23 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PCRSDI-9956](https://rewindex.com/company/sinch/incidents/thpt8v8kblhr.md) | maintenance | 2022-07-28 06:02 UTC | 2022-07-28 08:38 UTC | 2.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2572](https://rewindex.com/company/sinch/incidents/0lzyf55yx7j7.md) | maintenance | 2022-07-29 04:01 UTC | 2022-07-29 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#PCRSDI-9979](https://rewindex.com/company/sinch/incidents/hdt5893x7byg.md) | maintenance | 2022-07-30 18:01 UTC | 2022-07-30 20:38 UTC | 2.6 h | resolved |

## Cite this

Sinch posted 67 status incidents in July 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/07
- Citation: Sinch, “Sinch in July 2022” (2022-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/07 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in July 2022 (2022-07-01)](https://rewindex.com/company/sinch/2022/07)`


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Canonical: https://rewindex.com/company/sinch/2022/07 · Markdown: https://rewindex.com/company/sinch/2022/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:02.614Z