# Sinch in May 2022: incidents, uptime and changes

> Sinch in May 2022: 52 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 52 (major/critical: 0) · Maintenance: 79
- By vendor impact label: minor 37, none 15
- Uptime (vendor-reported): 100% free of major/critical incidents, 31.25% free of any incident; outage time 0 min, incident time 21.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/sinch/2022/04.md) · Next: [June 2022](https://rewindex.com/company/sinch/2022/06.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Smartone Mobile in Hong Kong](https://rewindex.com/company/sinch/incidents/jjfbp6j3gffr.md) | minor | 2022-05-01 10:41 UTC | 2022-05-01 16:13 UTC | 5.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39466](https://rewindex.com/company/sinch/incidents/1zmxm8j6n30d.md) | minor | 2022-05-01 18:02 UTC | 2022-05-01 21:57 UTC | 3.9 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/0hdgv6c26b02.md) | minor | 2022-05-02 20:50 UTC | 2022-05-03 03:36 UTC | 6.8 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards one of our partners in Mexico](https://rewindex.com/company/sinch/incidents/jv2c8q39swgt.md) | minor | 2022-05-03 03:50 UTC | 2022-05-03 05:08 UTC | 1.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39530](https://rewindex.com/company/sinch/incidents/291fqhbd7wzh.md) | none | 2022-05-03 17:20 UTC | 2022-05-04 05:29 UTC | 12 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39562](https://rewindex.com/company/sinch/incidents/qy7zdshry3g2.md) | minor | 2022-05-04 16:51 UTC | 2022-05-05 12:29 UTC | 20 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39604](https://rewindex.com/company/sinch/incidents/6dzk749vn934.md) | none | 2022-05-06 00:39 UTC | 2022-05-06 03:48 UTC | 3.1 h | resolved |
| [Service Degradation - Dashboard - Message search \[Retroactive\]](https://rewindex.com/company/sinch/incidents/ztmwfgdxj06q.md) | none | 2022-05-06 01:58 UTC | 2022-05-06 01:58 UTC | 0 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39629](https://rewindex.com/company/sinch/incidents/jf5clz72yw2c.md) | minor | 2022-05-06 16:46 UTC | 2022-05-08 08:35 UTC | 40 h | resolved |
| [Delivery Issues Germany - E-Plus and Telefonica O2](https://rewindex.com/company/sinch/incidents/g5chzxsrync7.md) | minor | 2022-05-07 06:47 UTC | 2022-05-07 09:52 UTC | 3.1 h | resolved |
| [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/gqkq7kzscp5z.md) | minor | 2022-05-08 00:45 UTC | 2022-05-08 12:05 UTC | 11 h | resolved |
| [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/v4vstsc5mg1d.md) | minor | 2022-05-09 14:11 UTC | 2022-05-09 20:03 UTC | 5.9 h | resolved |
| [Delivery Issue Myanmar - Telenor](https://rewindex.com/company/sinch/incidents/b8j1gdmdjhn8.md) | minor | 2022-05-09 14:15 UTC | 2022-05-09 20:03 UTC | 5.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39689](https://rewindex.com/company/sinch/incidents/l891y2b09bw3.md) | minor | 2022-05-09 19:10 UTC | 2022-05-11 03:17 UTC | 32 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-39736](https://rewindex.com/company/sinch/incidents/gj6zzx83hw1p.md) | none | 2022-05-11 15:48 UTC | 2022-05-12 05:51 UTC | 14 h | resolved |
| [Delivery Issue Egypt](https://rewindex.com/company/sinch/incidents/nl5ng8s4kw17.md) | minor | 2022-05-12 10:03 UTC | 2022-05-12 20:47 UTC | 11 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39775](https://rewindex.com/company/sinch/incidents/kr2dnq66blx4.md) | none | 2022-05-12 17:20 UTC | 2022-05-13 05:34 UTC | 12 h | resolved |
| [Delivery Issue Pakistan - Ufone](https://rewindex.com/company/sinch/incidents/ggttyln04znv.md) | minor | 2022-05-13 09:23 UTC | 2022-05-13 20:50 UTC | 11 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39809](https://rewindex.com/company/sinch/incidents/ntp4qyrm3r7h.md) | none | 2022-05-13 17:24 UTC | 2022-05-14 05:47 UTC | 12 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-39826](https://rewindex.com/company/sinch/incidents/v2pl0rbjbcml.md) | none | 2022-05-14 15:14 UTC | 2022-05-15 02:39 UTC | 11 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-39841](https://rewindex.com/company/sinch/incidents/r4wk79w1g657.md) | minor | 2022-05-15 16:27 UTC | 2022-05-15 22:37 UTC | 6.2 h | resolved |
| [Delivery Issues Brazil - Claro](https://rewindex.com/company/sinch/incidents/09w6ll8v305r.md) | minor | 2022-05-16 02:07 UTC | 2022-05-18 03:59 UTC | 2 d | resolved |
| [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/rpsrvll7cg55.md) | minor | 2022-05-16 06:40 UTC | 2022-05-16 12:27 UTC | 5.8 h | resolved |
| [Delivery Issue Bhutan - TashiCell](https://rewindex.com/company/sinch/incidents/ybmnw151drw5.md) | minor | 2022-05-16 06:41 UTC | 2022-05-16 12:26 UTC | 5.8 h | resolved |
| [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/gsqfmmdrgvc9.md) | minor | 2022-05-16 07:19 UTC | 2022-05-18 03:44 UTC | 44 h | resolved |
| [Delivery Issue Uruguay - Antel](https://rewindex.com/company/sinch/incidents/xxhmcv41nh70.md) | minor | 2022-05-16 09:18 UTC | 2022-05-16 12:51 UTC | 3.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39871](https://rewindex.com/company/sinch/incidents/hvtppp5wpg2v.md) | minor | 2022-05-16 17:52 UTC | 2022-05-19 09:11 UTC | 3 d | resolved |
| [Delivery Issues Brazil - TIM](https://rewindex.com/company/sinch/incidents/5wz9vj6ncd0z.md) | minor | 2022-05-17 02:19 UTC | 2022-05-18 03:47 UTC | 25 h | resolved |
| [Degradation - WhatsApp](https://rewindex.com/company/sinch/incidents/qwldqg1qks5k.md) | minor | 2022-05-17 16:27 UTC | 2022-05-18 06:42 UTC | 14 h | resolved |
| [WhatsApp - Degradation](https://rewindex.com/company/sinch/incidents/zghylg5931nn.md) | minor | 2022-05-18 07:14 UTC | 2022-05-18 08:57 UTC | 1.7 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT/MO/DR traffic \| MNOC-39918](https://rewindex.com/company/sinch/incidents/9rzm6qxs6h0s.md) | minor | 2022-05-19 00:15 UTC | 2022-05-19 02:43 UTC | 2.5 h | resolved |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/nbgypsdrxt7n.md) | minor | 2022-05-19 06:24 UTC | 2022-05-19 07:29 UTC | 1.1 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT/MO/DR traffic \| MNOC-39936](https://rewindex.com/company/sinch/incidents/c6jdz1hy0p2b.md) | minor | 2022-05-19 07:27 UTC | 2022-05-19 08:46 UTC | 1.3 h | resolved |
| [Voice and Verification Flashcall degradation](https://rewindex.com/company/sinch/incidents/lgf01kdz6zzt.md) | minor | 2022-05-19 12:49 UTC | 2022-05-19 18:38 UTC | 5.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39960](https://rewindex.com/company/sinch/incidents/pmnldkbzsg4f.md) | minor | 2022-05-19 19:33 UTC | 2022-05-20 13:36 UTC | 18 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39984](https://rewindex.com/company/sinch/incidents/phbycq70v573.md) | none | 2022-05-20 18:25 UTC | 2022-05-21 01:07 UTC | 6.7 h | resolved |
| [Delivery Issue Mexico - Telefonica Mexico](https://rewindex.com/company/sinch/incidents/bqwwd0svsq0c.md) | minor | 2022-05-21 15:20 UTC | 2022-06-03 22:34 UTC | 13 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-40004](https://rewindex.com/company/sinch/incidents/bxvhfp24h0t9.md) | none | 2022-05-21 16:20 UTC | 2022-05-21 22:26 UTC | 6.1 h | resolved |
| [Delivery Issue - Iraq - AsiaCell](https://rewindex.com/company/sinch/incidents/0drkq3c5dtrh.md) | minor | 2022-05-23 07:53 UTC | 2022-05-23 23:41 UTC | 16 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-40054](https://rewindex.com/company/sinch/incidents/k74s8s9p74nm.md) | none | 2022-05-23 20:03 UTC | 2022-05-23 23:12 UTC | 3.1 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of DLR traffic towards multiple operators in India](https://rewindex.com/company/sinch/incidents/npjjjh1zx7wh.md) | minor | 2022-05-23 20:18 UTC | 2022-05-24 09:06 UTC | 13 h | resolved |
| [Delivery Issue NZ - 2Degrees](https://rewindex.com/company/sinch/incidents/sz9fhcc7x6lj.md) | minor | 2022-05-23 21:04 UTC | 2022-05-23 23:40 UTC | 2.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-40081](https://rewindex.com/company/sinch/incidents/k3mlnv9x7nm0.md) | minor | 2022-05-24 16:32 UTC | 2022-05-25 00:48 UTC | 8.3 h | resolved |
| [Delivery Issue - Iraq - AsiaCell](https://rewindex.com/company/sinch/incidents/qvqv0zz53q1r.md) | minor | 2022-05-24 18:57 UTC | 2022-05-24 22:19 UTC | 3.4 h | resolved |
| [Potential Delivery Issues - Pakistan](https://rewindex.com/company/sinch/incidents/v6sldt1bt3sy.md) | none | 2022-05-25 08:49 UTC | 2022-05-26 02:58 UTC | 18 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-40101](https://rewindex.com/company/sinch/incidents/qnjmcc4qysx4.md) | minor | 2022-05-25 16:10 UTC | 2022-05-26 06:09 UTC | 14 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of DLR traffic towards Globe Telecom in Philippines](https://rewindex.com/company/sinch/incidents/11h1z0pcgrdd.md) | minor | 2022-05-26 16:35 UTC | 2022-05-26 19:28 UTC | 2.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-40137](https://rewindex.com/company/sinch/incidents/cq0t8zs59dg1.md) | none | 2022-05-26 21:01 UTC | 2022-05-27 01:33 UTC | 4.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-40155](https://rewindex.com/company/sinch/incidents/v6dy6f1n9knz.md) | none | 2022-05-27 18:18 UTC | 2022-05-28 00:41 UTC | 6.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-40170](https://rewindex.com/company/sinch/incidents/v48vc2bx6mrg.md) | none | 2022-05-28 16:04 UTC | 2022-05-30 00:31 UTC | 32 h | resolved |
| [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/9kwjzg59757g.md) | minor | 2022-05-29 06:28 UTC | 2022-05-29 12:51 UTC | 6.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-40201](https://rewindex.com/company/sinch/incidents/xyqb7bt31kyk.md) | none | 2022-05-30 19:57 UTC | 2022-05-30 23:19 UTC | 3.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled SMSC Maintenance US2](https://rewindex.com/company/sinch/incidents/5jq907zdl7br.md) | maintenance | 2022-05-01 00:00 UTC | 2022-05-01 23:59 UTC | 24 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/x7z9gh7b8wkh.md) | maintenance | 2022-05-02 09:01 UTC | 2022-05-02 13:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance towards 2degrees in New Zealand](https://rewindex.com/company/sinch/incidents/z4tbzgs8x4wr.md) | maintenance | 2022-05-03 09:30 UTC | 2022-05-03 18:00 UTC | 8.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9702](https://rewindex.com/company/sinch/incidents/zq0gngn3cq24.md) | maintenance | 2022-05-04 07:00 UTC | 2022-05-04 09:46 UTC | 2.8 h | resolved |
| [\[Scheduled\] External Maintenance - UK - Three](https://rewindex.com/company/sinch/incidents/18qqyr7g8lnd.md) | maintenance | 2022-05-04 22:01 UTC | 2022-05-05 09:30 UTC | 11 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/l8g7ct9vh5rt.md) | maintenance | 2022-05-05 03:01 UTC | 2022-05-05 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9703](https://rewindex.com/company/sinch/incidents/s8511n0ydhp0.md) | maintenance | 2022-05-05 07:00 UTC | 2022-05-05 09:38 UTC | 2.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of our partners in Canada \| Ref Number: 302490](https://rewindex.com/company/sinch/incidents/04rzt5qyqgrg.md) | maintenance | 2022-05-07 06:00 UTC | 2022-05-07 10:20 UTC | 4.3 h | resolved |
| [\[Scheduled\] External Maintenance - Freedom Mobile - Canada](https://rewindex.com/company/sinch/incidents/zt1tyj77t54h.md) | maintenance | 2022-05-07 09:04 UTC | 2022-05-07 11:30 UTC | 2.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9704](https://rewindex.com/company/sinch/incidents/03ygzzwsfk4r.md) | maintenance | 2022-05-09 07:00 UTC | 2022-05-09 09:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9743](https://rewindex.com/company/sinch/incidents/4mqrrzjz6chp.md) | maintenance | 2022-05-10 01:00 UTC | 2022-05-10 01:25 UTC | 25 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9705](https://rewindex.com/company/sinch/incidents/znjyvky5rhz8.md) | maintenance | 2022-05-10 07:00 UTC | 2022-05-10 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/l8qc3b8rst6t.md) | maintenance | 2022-05-10 08:00 UTC | 2022-05-10 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/gdl17rn4rfc3.md) | maintenance | 2022-05-10 10:00 UTC | 2022-05-10 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9706](https://rewindex.com/company/sinch/incidents/v1ny5wp2f17t.md) | maintenance | 2022-05-11 07:00 UTC | 2022-05-11 09:09 UTC | 2.1 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/bnvndj8pmtpq.md) | maintenance | 2022-05-11 08:00 UTC | 2022-05-11 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/jtnrq1fc1spf.md) | maintenance | 2022-05-11 09:00 UTC | 2022-05-11 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Canada - Bell Mobility](https://rewindex.com/company/sinch/incidents/1qjbskd05wh7.md) | maintenance | 2022-05-11 19:00 UTC | 2022-05-12 00:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/md2vns3hr9kf.md) | maintenance | 2022-05-12 03:00 UTC | 2022-05-12 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2537](https://rewindex.com/company/sinch/incidents/psw39ysd3llc.md) | maintenance | 2022-05-12 04:00 UTC | 2022-05-12 08:31 UTC | 4.5 h | resolved |
| [\[Scheduled\] Customer Dashboard Maintenance](https://rewindex.com/company/sinch/incidents/fp04bnh7gclg.md) | maintenance | 2022-05-12 06:00 UTC | 2022-05-12 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9707](https://rewindex.com/company/sinch/incidents/6zrl9p31q2qd.md) | maintenance | 2022-05-12 07:00 UTC | 2022-05-12 08:45 UTC | 1.8 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9738](https://rewindex.com/company/sinch/incidents/sw9jdx8gbtpq.md) | maintenance | 2022-05-16 06:00 UTC | 2022-05-16 09:17 UTC | 3.3 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PSD-9732](https://rewindex.com/company/sinch/incidents/dfq79y6197d5.md) | maintenance | 2022-05-16 07:01 UTC | 2022-05-16 08:40 UTC | 1.6 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number \# PSD-9755](https://rewindex.com/company/sinch/incidents/p2mq1pqn4ryr.md) | maintenance | 2022-05-16 17:15 UTC | 2022-05-16 17:26 UTC | 11 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9708](https://rewindex.com/company/sinch/incidents/vltq78vj0174.md) | maintenance | 2022-05-17 07:00 UTC | 2022-05-17 09:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9752](https://rewindex.com/company/sinch/incidents/wzcds0kx8t19.md) | maintenance | 2022-05-17 08:00 UTC | 2022-05-17 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9739](https://rewindex.com/company/sinch/incidents/05h9pxkn5zy8.md) | maintenance | 2022-05-18 06:01 UTC | 2022-05-18 09:25 UTC | 3.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9709](https://rewindex.com/company/sinch/incidents/d92c8zpz3dsg.md) | maintenance | 2022-05-18 07:00 UTC | 2022-05-18 09:25 UTC | 2.4 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/rdvs1r7wvccr.md) | maintenance | 2022-05-19 03:00 UTC | 2022-05-19 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/q1dn6czmt5t6.md) | maintenance | 2022-05-19 05:00 UTC | 2022-05-19 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2536](https://rewindex.com/company/sinch/incidents/d2mlxrrw4k14.md) | maintenance | 2022-05-19 05:00 UTC | 2022-05-19 09:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9727](https://rewindex.com/company/sinch/incidents/mldzp4h3b6ck.md) | maintenance | 2022-05-19 06:00 UTC | 2022-05-19 08:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/1wn93q7bvd2f.md) | maintenance | 2022-05-19 06:01 UTC | 2022-05-19 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9710](https://rewindex.com/company/sinch/incidents/j8dngfcvjvpv.md) | maintenance | 2022-05-19 07:01 UTC | 2022-05-19 09:33 UTC | 2.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch - Tier 2 / Tier 3 US operator Short Codes Migration](https://rewindex.com/company/sinch/incidents/6g67kvt7vgwy.md) | maintenance | 2022-05-19 13:00 UTC | 2022-06-30 14:00 UTC | 42 d | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging & Operator Services \| 3rd Party Application Maintenance \| Ref Number\# MNOC-39910](https://rewindex.com/company/sinch/incidents/b931wtrbc57t.md) | maintenance | 2022-05-21 14:31 UTC | 2022-05-21 22:00 UTC | 7.5 h | resolved |
| [\[Scheduled\] EXTENSION \| DI E-Mail 365 \| Enterprise Messaging \| 3rd Party Application Maintenance \| Ref Number\# 1822421](https://rewindex.com/company/sinch/incidents/k8w05sf94k1m.md) | maintenance | 2022-05-21 14:52 UTC | 2022-05-21 17:00 UTC | 2.1 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# CRQ1-54122872378](https://rewindex.com/company/sinch/incidents/6wxjdsj6pntv.md) | maintenance | 2022-05-21 23:00 UTC | 2022-05-22 05:00 UTC | 6.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-40008](https://rewindex.com/company/sinch/incidents/sj5xvgx53t2v.md) | maintenance | 2022-05-22 00:05 UTC | 2022-05-22 02:38 UTC | 2.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Multiple networks \| Reference number\# NA](https://rewindex.com/company/sinch/incidents/j3l68dv76jbd.md) | maintenance | 2022-05-22 23:01 UTC | 2022-05-23 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/3c5hj9yk46q6.md) | maintenance | 2022-05-23 05:00 UTC | 2022-05-23 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9740](https://rewindex.com/company/sinch/incidents/vd0bdwv65gcm.md) | maintenance | 2022-05-23 06:00 UTC | 2022-05-23 08:37 UTC | 2.6 h | resolved |
| [\[Scheduled\] Operator Services & Enterprise Messaging \| System Maintenance \| PCR Number \#PSD-9680](https://rewindex.com/company/sinch/incidents/y8tv9gycf28b.md) | maintenance | 2022-05-24 06:00 UTC | 2022-05-24 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| 3rd Party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/zgkfgj70zx2r.md) | maintenance | 2022-05-24 06:00 UTC | 2022-05-24 11:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - EU1 XMS site.](https://rewindex.com/company/sinch/incidents/pvmsbkntvzty.md) | maintenance | 2022-05-24 06:01 UTC | 2022-05-24 08:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9712](https://rewindex.com/company/sinch/incidents/44hrv2n8t0ds.md) | maintenance | 2022-05-24 07:01 UTC | 2022-05-24 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - US5 & CA1 XMS sites](https://rewindex.com/company/sinch/incidents/xswjlfgjxyd8.md) | maintenance | 2022-05-24 07:01 UTC | 2022-05-24 09:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Change Notification - Redhot XML API Gateway Access Server Names](https://rewindex.com/company/sinch/incidents/15zs48bk6qkk.md) | maintenance | 2022-05-24 07:16 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/g9lt70qj4ts0.md) | maintenance | 2022-05-24 09:00 UTC | 2022-05-24 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - XMS US7 site](https://rewindex.com/company/sinch/incidents/5qyk5lgmxxls.md) | maintenance | 2022-05-24 10:00 UTC | 2022-05-24 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] RESCHEDULED \| Enterprise Messaging \| System Maintenance \| PCR Number \#PSD-9680](https://rewindex.com/company/sinch/incidents/j70tm2nk9546.md) | maintenance | 2022-05-24 10:35 UTC | 2022-05-24 11:48 UTC | 1.2 h | resolved |
| [\[Scheduled\] Enterprise Messaging \| System Maintenance \| PCR Number \#PSD-9680](https://rewindex.com/company/sinch/incidents/s8lvcgdl87bf.md) | maintenance | 2022-05-25 06:00 UTC | 2022-05-25 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9741](https://rewindex.com/company/sinch/incidents/9gjzjsh7gtnk.md) | maintenance | 2022-05-25 06:00 UTC | 2022-05-25 09:30 UTC | 3.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9733](https://rewindex.com/company/sinch/incidents/grxbvxzrzk8d.md) | maintenance | 2022-05-25 07:00 UTC | 2022-05-25 09:43 UTC | 2.7 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our CA sites loadbalancers](https://rewindex.com/company/sinch/incidents/vxfkv4f3plrm.md) | maintenance | 2022-05-25 08:00 UTC | 2022-05-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/s6y4vms2jxgb.md) | maintenance | 2022-05-25 08:00 UTC | 2022-05-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/l9dphzdqrms1.md) | maintenance | 2022-05-25 09:00 UTC | 2022-05-25 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Hong Kong connections](https://rewindex.com/company/sinch/incidents/bpkqrpm1nxtz.md) | maintenance | 2022-05-25 09:00 UTC | 2022-05-25 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance - Sinch US - East and Aspen POP](https://rewindex.com/company/sinch/incidents/lvvf58w1f3w3.md) | maintenance | 2022-05-25 11:06 UTC | 2022-05-25 12:05 UTC | 59 min | resolved |
| [\[Scheduled\] Extended \|\| Enterprise Messaging \| System Maintenance \| PCR Number \#PSD-9680](https://rewindex.com/company/sinch/incidents/grc8wchvt8gw.md) | maintenance | 2022-05-25 11:49 UTC | 2022-05-25 13:42 UTC | 1.9 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Degraded SMS delivery towards Pakistan](https://rewindex.com/company/sinch/incidents/q5tx8z2zplmg.md) | maintenance | 2022-05-25 11:50 UTC | 2022-05-25 19:00 UTC | 7.2 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/vgczb4l3854c.md) | maintenance | 2022-05-26 03:00 UTC | 2022-05-26 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#254](https://rewindex.com/company/sinch/incidents/g17wzdpw817j.md) | maintenance | 2022-05-26 04:00 UTC | 2022-05-26 08:31 UTC | 4.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9742](https://rewindex.com/company/sinch/incidents/1flw1g3kfxyq.md) | maintenance | 2022-05-26 06:00 UTC | 2022-05-26 07:51 UTC | 1.9 h | resolved |
| [\[Scheduled\] Rescheduled \|\| DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9734](https://rewindex.com/company/sinch/incidents/qgln53jcsxp9.md) | maintenance | 2022-05-26 07:00 UTC | 2022-05-26 08:03 UTC | 1.1 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintencance](https://rewindex.com/company/sinch/incidents/001j9bg1vbrt.md) | maintenance | 2022-05-27 05:00 UTC | 2022-05-27 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9734](https://rewindex.com/company/sinch/incidents/pcgw6f82x70p.md) | maintenance | 2022-05-30 07:00 UTC | 2022-05-30 08:44 UTC | 1.7 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Redhot XML](https://rewindex.com/company/sinch/incidents/klf6dj47n3xg.md) | maintenance | 2022-05-31 00:00 UTC | 2022-05-31 01:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# 23273121-1](https://rewindex.com/company/sinch/incidents/z2ctyrnbsls7.md) | maintenance | 2022-05-31 00:00 UTC | 2022-05-31 05:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - EU2 Legacy SMPP Gateway SSL certificate renewal](https://rewindex.com/company/sinch/incidents/w126whm8qnrj.md) | maintenance | 2022-05-31 01:00 UTC | 2022-05-31 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Network Maintenance - EU3](https://rewindex.com/company/sinch/incidents/vrlqqkgr6vcx.md) | maintenance | 2022-05-31 03:00 UTC | 2022-05-31 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - US1 XMS site](https://rewindex.com/company/sinch/incidents/jsrkhfch87pg.md) | maintenance | 2022-05-31 06:00 UTC | 2022-05-31 09:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9736](https://rewindex.com/company/sinch/incidents/y661895854j3.md) | maintenance | 2022-05-31 07:00 UTC | 2022-05-31 08:25 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9799](https://rewindex.com/company/sinch/incidents/2yyylp0fc7ny.md) | maintenance | 2022-05-31 08:00 UTC | 2022-05-31 10:49 UTC | 2.8 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/2p0t6gp2s34d.md) | maintenance | 2022-05-31 08:00 UTC | 2022-05-31 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/p4d9f7ld0mxb.md) | maintenance | 2022-05-31 10:00 UTC | 2022-05-31 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance EU1 - E3](https://rewindex.com/company/sinch/incidents/mljyfrh55n0r.md) | maintenance | 2022-05-31 11:00 UTC | 2022-05-31 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - AU1 & IN1 XMS sites](https://rewindex.com/company/sinch/incidents/4npqjmvk2tdw.md) | maintenance | 2022-05-31 13:00 UTC | 2022-05-31 15:00 UTC | 2.0 h | resolved |

## Cite this

Sinch posted 52 status incidents in May 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/05
- Citation: Sinch, “Sinch in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/05 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in May 2022 (2022-05-01)](https://rewindex.com/company/sinch/2022/05)`


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Canonical: https://rewindex.com/company/sinch/2022/05 · Markdown: https://rewindex.com/company/sinch/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:19.874Z