# Sinch in April 2022: incidents, uptime and changes

> Sinch in April 2022: 69 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/04
Last updated: 2022-05-06T05:24:00Z

- Incidents posted: 69 (major/critical: 0) · Maintenance: 73
- By vendor impact label: minor 60, none 9
- Uptime (vendor-reported): 100% free of major/critical incidents, 19.16% free of any incident; outage time 0 min, incident time 24.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2022](https://rewindex.com/company/sinch/2022/03.md) · Next: [May 2022](https://rewindex.com/company/sinch/2022/05.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue - UK - O2](https://rewindex.com/company/sinch/incidents/fl2jw801lphf.md) | none | 2022-04-01 09:08 UTC | 2022-04-02 05:33 UTC | 20 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38767](https://rewindex.com/company/sinch/incidents/l92lx44fxv2k.md) | minor | 2022-04-01 22:40 UTC | 2022-04-04 08:31 UTC | 2 d | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards multiple operators in New Zealand](https://rewindex.com/company/sinch/incidents/49qnks1n3znn.md) | minor | 2022-04-02 21:30 UTC | 2022-04-03 05:44 UTC | 8.2 h | resolved |
| [Delivery Issue Egypt - Etisalat](https://rewindex.com/company/sinch/incidents/g3dk9q30b771.md) | minor | 2022-04-04 03:22 UTC | 2022-04-10 12:18 UTC | 6 d | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT and DLR traffic towards Etisalat Misr Egypt](https://rewindex.com/company/sinch/incidents/p7wtfgtjy3zq.md) | minor | 2022-04-04 04:36 UTC | 2022-04-04 12:55 UTC | 8.3 h | resolved |
| [Delivery Issue Bhutan - Tashicell](https://rewindex.com/company/sinch/incidents/dxn431d22t4v.md) | minor | 2022-04-04 10:26 UTC | 2022-04-04 17:48 UTC | 7.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38829](https://rewindex.com/company/sinch/incidents/qs7g2vtcn5q6.md) | none | 2022-04-04 15:47 UTC | 2022-04-04 21:37 UTC | 5.8 h | resolved |
| [Delivery Issue Mexico - Telefonica](https://rewindex.com/company/sinch/incidents/1ph5lms5wd8x.md) | minor | 2022-04-05 04:34 UTC | 2022-04-29 06:12 UTC | 24 d | resolved |
| [Delivery Issue - Denmark - TDC](https://rewindex.com/company/sinch/incidents/xl0b76kr0rnk.md) | minor | 2022-04-05 09:41 UTC | 2022-04-05 11:29 UTC | 1.8 h | resolved |
| [Delivery Issue - Denmark - TDC](https://rewindex.com/company/sinch/incidents/9s6s2jclpjxw.md) | minor | 2022-04-05 12:32 UTC | 2022-04-05 19:53 UTC | 7.3 h | resolved |
| [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/647743t9l90b.md) | minor | 2022-04-06 02:33 UTC | 2022-04-06 02:53 UTC | 20 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38878](https://rewindex.com/company/sinch/incidents/72zv4psscyzw.md) | none | 2022-04-06 16:14 UTC | 2022-04-07 02:23 UTC | 10 h | resolved |
| [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/g9gdhm1n2yw9.md) | minor | 2022-04-07 04:12 UTC | 2022-04-07 19:52 UTC | 16 h | resolved |
| [Delivery Issue Belgium](https://rewindex.com/company/sinch/incidents/p0kmfyfytckq.md) | minor | 2022-04-07 11:30 UTC | 2022-04-07 12:29 UTC | 59 min | resolved |
| [Delivery Issue Norway - Telia](https://rewindex.com/company/sinch/incidents/zzjhl4smq93x.md) | minor | 2022-04-07 22:59 UTC | 2022-04-08 01:24 UTC | 2.4 h | resolved |
| [Delivery Issue Dominican Republic - Altice](https://rewindex.com/company/sinch/incidents/1gxb59d1r9zz.md) | minor | 2022-04-08 03:50 UTC | 2022-04-10 12:06 UTC | 2 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38929](https://rewindex.com/company/sinch/incidents/j5nxbfc73cjh.md) | minor | 2022-04-08 15:49 UTC | 2022-04-09 00:03 UTC | 8.2 h | resolved |
| [Delivery Issue US - T-Mobile](https://rewindex.com/company/sinch/incidents/j3dnxv931p8z.md) | minor | 2022-04-09 02:04 UTC | 2022-04-09 02:37 UTC | 33 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38945](https://rewindex.com/company/sinch/incidents/2yssswt3hrc6.md) | minor | 2022-04-09 15:40 UTC | 2022-04-09 17:53 UTC | 2.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38945](https://rewindex.com/company/sinch/incidents/lcz4kzmqty71.md) | minor | 2022-04-09 19:49 UTC | 2022-04-09 22:06 UTC | 2.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-38957](https://rewindex.com/company/sinch/incidents/h4vp07lwdn52.md) | minor | 2022-04-10 15:36 UTC | 2022-04-13 06:26 UTC | 3 d | resolved |
| [Delivery Issue Denmark - TDC](https://rewindex.com/company/sinch/incidents/tdby61lwskcs.md) | minor | 2022-04-12 06:48 UTC | 2022-04-12 11:42 UTC | 4.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-39035](https://rewindex.com/company/sinch/incidents/4r7wtxxj0bsp.md) | minor | 2022-04-13 15:27 UTC | 2022-04-13 17:18 UTC | 1.9 h | resolved |
| [Delivery Issue Brazil](https://rewindex.com/company/sinch/incidents/mj17fl3sq2c9.md) | minor | 2022-04-13 19:29 UTC | 2022-04-13 21:12 UTC | 1.7 h | resolved |
| [Delivery Issue Canada - Virgin Mobile](https://rewindex.com/company/sinch/incidents/7db9rhml23ph.md) | minor | 2022-04-14 04:18 UTC | 2022-04-14 06:08 UTC | 1.8 h | resolved |
| [Service Degradation - Balance calculation](https://rewindex.com/company/sinch/incidents/0q6rymkvr156.md) | minor | 2022-04-14 10:05 UTC | 2022-04-14 11:25 UTC | 1.3 h | resolved |
| [Delivery Issue Australia - Optus](https://rewindex.com/company/sinch/incidents/gq6vfgs0vsdq.md) | minor | 2022-04-14 10:15 UTC | 2022-04-14 13:50 UTC | 3.6 h | resolved |
| [Delivery Issues Germany - Telefonica O2](https://rewindex.com/company/sinch/incidents/k7kkqr59vky3.md) | minor | 2022-04-14 12:54 UTC | 2022-04-14 14:36 UTC | 1.7 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39059](https://rewindex.com/company/sinch/incidents/kbfz2q1prwmw.md) | none | 2022-04-14 17:05 UTC | 2022-04-15 05:15 UTC | 12 h | resolved |
| [Delivery Issue USA - US Cellular](https://rewindex.com/company/sinch/incidents/3g642h3gx5j1.md) | minor | 2022-04-15 05:44 UTC | 2022-04-15 12:14 UTC | 6.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39083](https://rewindex.com/company/sinch/incidents/g6fnc8n0hbfh.md) | minor | 2022-04-15 21:00 UTC | 2022-04-16 04:44 UTC | 7.7 h | resolved |
| [Delivery Issue Norway - Telia](https://rewindex.com/company/sinch/incidents/sll1t84s375g.md) | minor | 2022-04-16 08:34 UTC | 2022-04-16 10:26 UTC | 1.9 h | resolved |
| [Delivery Issue Kuwait](https://rewindex.com/company/sinch/incidents/kr1f3krwpk7l.md) | minor | 2022-04-16 12:10 UTC | 2022-04-16 16:37 UTC | 4.5 h | resolved |
| [Delivery issue - Iraq - Asiacell](https://rewindex.com/company/sinch/incidents/cccnv6vlf0rb.md) | minor | 2022-04-16 15:22 UTC | 2022-04-20 07:26 UTC | 4 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39098](https://rewindex.com/company/sinch/incidents/mrnjsx0mmlkr.md) | minor | 2022-04-16 15:51 UTC | 2022-04-17 01:00 UTC | 9.2 h | resolved |
| [Delivery Issue Canada - Telecom Videotron](https://rewindex.com/company/sinch/incidents/85c4dtksd53g.md) | minor | 2022-04-17 04:05 UTC | 2022-04-17 12:28 UTC | 8.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39113](https://rewindex.com/company/sinch/incidents/rrhrw205c05p.md) | minor | 2022-04-17 15:46 UTC | 2022-04-17 16:47 UTC | 1.0 h | resolved |
| [DI E-MAIL 365 \| Enterprise Messaging \| Potential Delay in delivery of messages towards E-Mail 365 platform \| MNOC-39115](https://rewindex.com/company/sinch/incidents/l64pxg9kftc8.md) | minor | 2022-04-17 21:03 UTC | 2022-04-18 10:00 UTC | 13 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39142](https://rewindex.com/company/sinch/incidents/n40h5qttl357.md) | minor | 2022-04-18 15:15 UTC | 2022-04-18 17:53 UTC | 2.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT and DLR traffic towards AT&T Mexico](https://rewindex.com/company/sinch/incidents/qbnx00jv7l7b.md) | none | 2022-04-18 16:27 UTC | 2022-04-18 16:57 UTC | 30 min | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of DLR traffic towards India](https://rewindex.com/company/sinch/incidents/7x04nm1rq97m.md) | minor | 2022-04-19 06:05 UTC | 2022-04-19 11:57 UTC | 5.9 h | resolved |
| [Delivery Issue - Denmark - TDC](https://rewindex.com/company/sinch/incidents/g6cbf3qh0pmd.md) | minor | 2022-04-19 08:36 UTC | 2022-04-19 10:45 UTC | 2.1 h | resolved |
| [Delivery Issue Ireland - Eir Telecom](https://rewindex.com/company/sinch/incidents/8zkstynqgp7z.md) | minor | 2022-04-19 11:48 UTC | 2022-04-20 07:27 UTC | 20 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39170](https://rewindex.com/company/sinch/incidents/5nbd6dvm231t.md) | minor | 2022-04-19 16:14 UTC | 2022-04-19 18:05 UTC | 1.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39192](https://rewindex.com/company/sinch/incidents/w6tf0rf3wbxd.md) | minor | 2022-04-20 15:16 UTC | 2022-04-20 23:28 UTC | 8.2 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR \| TT\# MNOC-39227](https://rewindex.com/company/sinch/incidents/80dr3slnq123.md) | none | 2022-04-21 22:11 UTC | 2022-04-21 22:23 UTC | 12 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39230](https://rewindex.com/company/sinch/incidents/8ctlltplb31z.md) | minor | 2022-04-22 00:52 UTC | 2022-04-22 02:29 UTC | 1.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR \| TT\# MNOC-39237](https://rewindex.com/company/sinch/incidents/0nksnt6zrcqx.md) | minor | 2022-04-22 07:29 UTC | 2022-04-22 08:23 UTC | 54 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39242](https://rewindex.com/company/sinch/incidents/0slb6pn6zhbl.md) | minor | 2022-04-22 17:04 UTC | 2022-04-25 07:37 UTC | 3 d | resolved |
| [Delivery Issue Canada - Bell Mobility](https://rewindex.com/company/sinch/incidents/vz79c6rwbzrs.md) | minor | 2022-04-22 18:40 UTC | 2022-04-22 21:01 UTC | 2.4 h | resolved |
| [DI MMS 365 - MM4 \| operator services \| Delay in  delivery of DLR for Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/p3l3fl2sth1j.md) | minor | 2022-04-22 20:57 UTC | 2022-04-23 00:53 UTC | 3.9 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in  delivery of DLR for Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/j9fm2vshmdpr.md) | minor | 2022-04-23 02:04 UTC | 2022-04-23 10:37 UTC | 8.6 h | resolved |
| [DI MMS 365 - MM4 \| operator services \| Delay in delivery of DLR for Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/fkl097yz8sz5.md) | minor | 2022-04-23 14:29 UTC | 2022-04-24 00:18 UTC | 9.8 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in delivery of MO for Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/8n1hsks6y4qn.md) | minor | 2022-04-24 01:37 UTC | 2022-04-24 06:20 UTC | 4.7 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in delivery of Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/vl8680kf2w91.md) | minor | 2022-04-24 20:37 UTC | 2022-04-25 08:07 UTC | 12 h | resolved |
| [DI MMS 365 - MM4 \| Operator services \| Delay in delivery of Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/d6hj58m7bkzq.md) | minor | 2022-04-25 15:19 UTC | 2022-04-27 09:25 UTC | 42 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39246](https://rewindex.com/company/sinch/incidents/v3gjnbwkn5nd.md) | minor | 2022-04-25 15:24 UTC | 2022-04-28 02:11 UTC | 2 d | resolved |
| [Delivery Issue - Brazil - Vivo](https://rewindex.com/company/sinch/incidents/dm5sqq2nwtb0.md) | minor | 2022-04-25 15:26 UTC | 2022-04-26 01:18 UTC | 9.9 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/0rxndtg6wpnp.md) | minor | 2022-04-27 22:45 UTC | 2022-04-28 04:50 UTC | 6.1 h | resolved |
| [EU REST Polling interruption](https://rewindex.com/company/sinch/incidents/kvtjqdn1n91t.md) | none | 2022-04-28 04:00 UTC | 2022-04-28 04:00 UTC | 0 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39400](https://rewindex.com/company/sinch/incidents/fmvjz3ckg4dr.md) | minor | 2022-04-28 16:03 UTC | 2022-04-29 04:13 UTC | 12 h | resolved |
| [US Toll Free MMS  AT&T - Delivery issue](https://rewindex.com/company/sinch/incidents/dd7wsrs12r63.md) | minor | 2022-04-28 19:20 UTC | 2022-04-29 06:02 UTC | 11 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards multiple operators in Malaysia](https://rewindex.com/company/sinch/incidents/6rlq78xd5jz3.md) | minor | 2022-04-29 05:24 UTC | 2022-05-09 17:09 UTC | 10 d | resolved |
| [Delivery Issue Turkey](https://rewindex.com/company/sinch/incidents/qq61k4jlg5bf.md) | minor | 2022-04-29 12:58 UTC | 2022-04-29 20:50 UTC | 7.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-39432](https://rewindex.com/company/sinch/incidents/rkjgtlfjh5nw.md) | none | 2022-04-29 18:55 UTC | 2022-04-30 08:00 UTC | 13 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards multiple operators in India](https://rewindex.com/company/sinch/incidents/wmwmk8rf9mj3.md) | none | 2022-04-30 07:30 UTC | 2022-04-30 09:41 UTC | 2.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39446](https://rewindex.com/company/sinch/incidents/9d1v3x0sjrfw.md) | minor | 2022-04-30 15:30 UTC | 2022-05-01 05:01 UTC | 14 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards one of our partner in United Kingdom](https://rewindex.com/company/sinch/incidents/3mpp668qzp46.md) | minor | 2022-04-30 19:01 UTC | 2022-05-01 05:19 UTC | 10 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards multiple operators in United States](https://rewindex.com/company/sinch/incidents/b0cpfsxt0j49.md) | minor | 2022-04-30 20:14 UTC | 2022-05-01 05:20 UTC | 9.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Sinch Change Notification - Redhot XML API Gateway Access Server Names](https://rewindex.com/company/sinch/incidents/1w0sly1pvcqb.md) | maintenance | 2022-04-01 00:00 UTC | 2022-04-01 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/h7sn6s1gzq76.md) | maintenance | 2022-04-01 05:00 UTC | 2022-04-01 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Hong Kong connection](https://rewindex.com/company/sinch/incidents/s0np5xyv65ry.md) | maintenance | 2022-04-04 16:00 UTC | 2022-04-04 20:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/6g4msv4mjzpc.md) | maintenance | 2022-04-05 02:00 UTC | 2022-04-05 06:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/2gm41xkxmvnq.md) | maintenance | 2022-04-05 08:00 UTC | 2022-04-05 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/mbf1y8t720pf.md) | maintenance | 2022-04-06 08:00 UTC | 2022-04-06 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/f8t6jq7cz5d4.md) | maintenance | 2022-04-07 02:01 UTC | 2022-04-07 06:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance- Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/jnpqfk37tw5s.md) | maintenance | 2022-04-07 03:00 UTC | 2022-04-07 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance AU2](https://rewindex.com/company/sinch/incidents/2ywvjygbtnn1.md) | maintenance | 2022-04-07 16:00 UTC | 2022-04-07 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] SSL certificate update - xml3 and xml4 legacy mBlox hosts](https://rewindex.com/company/sinch/incidents/pxq2kk8ywnm7.md) | maintenance | 2022-04-11 01:01 UTC | 2022-04-11 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9670](https://rewindex.com/company/sinch/incidents/nq8714ds94lv.md) | maintenance | 2022-04-11 06:00 UTC | 2022-04-11 09:11 UTC | 3.2 h | resolved |
| [\[Scheduled\] Scheduled Maintenance E3 - EU1](https://rewindex.com/company/sinch/incidents/k6hsd0h2wmtv.md) | maintenance | 2022-04-11 08:00 UTC | 2022-04-13 08:00 UTC | 2 d | resolved |
| [\[Scheduled\] External Maintenance- 10DLC & Short Code Number Provider](https://rewindex.com/company/sinch/incidents/ssf0vh17f4g2.md) | maintenance | 2022-04-12 05:00 UTC | 2022-04-12 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| DI Application Maintenance \| PCR Number \# PSD-9683](https://rewindex.com/company/sinch/incidents/7999b1qhdnxt.md) | maintenance | 2022-04-12 08:00 UTC | 2022-04-12 10:24 UTC | 2.4 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/2w53zcvcx231.md) | maintenance | 2022-04-12 08:00 UTC | 2022-04-12 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/2dk4gxytlgv6.md) | maintenance | 2022-04-12 10:00 UTC | 2022-04-12 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2529](https://rewindex.com/company/sinch/incidents/3706ykxk44dg.md) | maintenance | 2022-04-13 05:00 UTC | 2022-04-13 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9674](https://rewindex.com/company/sinch/incidents/dqp8j064nr2r.md) | maintenance | 2022-04-13 06:00 UTC | 2022-04-13 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/db7y1yy92rzj.md) | maintenance | 2022-04-13 08:01 UTC | 2022-04-13 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/tfw676g2sgvs.md) | maintenance | 2022-04-13 09:02 UTC | 2022-04-13 10:00 UTC | 58 min | resolved |
| [\[Scheduled\] External Maintenance- Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/7vj7rhvjdtc2.md) | maintenance | 2022-04-14 03:00 UTC | 2022-04-14 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[Updated SSL Certificate Installation\] AU Sinch Gateways: SMPP, HTTP Lookup and HTTPSMS (AU - 14th April 2022 @ 15:00-16:00 UTC)](https://rewindex.com/company/sinch/incidents/8693v9xc93bq.md) | maintenance | 2022-04-14 15:00 UTC | 2022-04-14 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Subject: \[Updated SSL Certificate Installation\] EU Sinch Gateways: HTTP Lookup and HTTPSMS  (EU - 15th April 2022 @ 01:00-02:00 UTC)](https://rewindex.com/company/sinch/incidents/p0nzy6bxtd0z.md) | maintenance | 2022-04-15 01:47 UTC | 2022-04-15 03:00 UTC | 1.2 h | resolved |
| [\[Scheduled\] \[Updated SSL Certificate Installation\] BR Sinch Gateways: SMPP, HTTP Lookup and HTTPSMS (BR - 15th April 2022 @ 08:00-09:00 UTC)](https://rewindex.com/company/sinch/incidents/p4g6vxzx9m29.md) | maintenance | 2022-04-15 08:00 UTC | 2022-04-15 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Updated SSL Certificate Installation\] US/CA Sinch Gateways: SMPP, HTTP Lookup and HTTPSMS (US - 15th April 2022 @ 09:00-10:00 UTC)](https://rewindex.com/company/sinch/incidents/tlfz3t675tym.md) | maintenance | 2022-04-15 09:00 UTC | 2022-04-15 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance towards AT&T Mexico in Mexico \|](https://rewindex.com/company/sinch/incidents/l863vxdv1p8w.md) | maintenance | 2022-04-18 05:00 UTC | 2022-04-18 10:30 UTC | 5.5 h | resolved |
| [\[Scheduled\] External Maintenance - USA - T-Mobile](https://rewindex.com/company/sinch/incidents/sv8ty9klpwyz.md) | maintenance | 2022-04-18 05:00 UTC | 2022-04-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9671](https://rewindex.com/company/sinch/incidents/ks30sp2mzdbq.md) | maintenance | 2022-04-18 06:00 UTC | 2022-04-18 09:50 UTC | 3.8 h | resolved |
| [\[Scheduled\] External Maintenance - North America Long Number Provider](https://rewindex.com/company/sinch/incidents/qynxhmtl6d2h.md) | maintenance | 2022-04-19 06:00 UTC | 2022-04-19 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance CA1](https://rewindex.com/company/sinch/incidents/1s9k7s4v72py.md) | maintenance | 2022-04-19 08:01 UTC | 2022-04-19 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] DI LTE 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000006430372](https://rewindex.com/company/sinch/incidents/ylsv2x7dbh1f.md) | maintenance | 2022-04-20 02:00 UTC | 2022-04-20 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance towards AT&T Mexico in Mexico \|](https://rewindex.com/company/sinch/incidents/ys73xy50g02p.md) | maintenance | 2022-04-20 05:00 UTC | 2022-04-20 10:30 UTC | 5.5 h | resolved |
| [\[Scheduled\] External Maintenance - USA - T-mobile](https://rewindex.com/company/sinch/incidents/wqkbsvpxm1n9.md) | maintenance | 2022-04-20 05:00 UTC | 2022-04-20 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Services \| Network and Application Maintenance \| PCR Number \#PSD-9692](https://rewindex.com/company/sinch/incidents/1xyvk7czg3yq.md) | maintenance | 2022-04-20 06:00 UTC | 2022-04-20 06:08 UTC | 8 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9675](https://rewindex.com/company/sinch/incidents/2njfjnfc0jxn.md) | maintenance | 2022-04-20 06:00 UTC | 2022-04-20 09:26 UTC | 3.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards New Zealand](https://rewindex.com/company/sinch/incidents/5xfb18hq4c0f.md) | maintenance | 2022-04-20 10:00 UTC | 2022-04-20 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Operator Services & Enterprise Messaging \| System Maintenance \| PCR Number \#PSD-9680](https://rewindex.com/company/sinch/incidents/x01yx25g6r2y.md) | maintenance | 2022-04-20 16:00 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance- Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/vd2cnbg4pfg2.md) | maintenance | 2022-04-21 03:00 UTC | 2022-04-21 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - North America Long Number Provider](https://rewindex.com/company/sinch/incidents/m099dq0yfhyh.md) | maintenance | 2022-04-21 06:00 UTC | 2022-04-21 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Services \| Network and Application Maintenance \| PCR Number \#PSD-9692](https://rewindex.com/company/sinch/incidents/fn0lqxdvjl03.md) | maintenance | 2022-04-21 06:00 UTC | 2022-04-21 07:22 UTC | 1.4 h | resolved |
| [\[Scheduled\] Sinch Maintenance  - xml10.mblox.com and xml9.mblox.com SSL certificate renewal Cancellation](https://rewindex.com/company/sinch/incidents/vdlfn6j1t9dk.md) | maintenance | 2022-04-21 06:08 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Scheduled SMSC Maintenance CA2](https://rewindex.com/company/sinch/incidents/66d5f7qhfnbf.md) | maintenance | 2022-04-21 08:00 UTC | 2022-04-21 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Service Notification - US2 Site](https://rewindex.com/company/sinch/incidents/qbyf72xwzy6j.md) | maintenance | 2022-04-21 10:00 UTC | 2022-04-21 10:30 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance- Canada Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/w24jdtzthj2l.md) | maintenance | 2022-04-22 02:00 UTC | 2022-04-22 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2532](https://rewindex.com/company/sinch/incidents/65c6h81bglcx.md) | maintenance | 2022-04-22 05:01 UTC | 2022-04-22 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of our partners in Canada \| Ref Number: \#NA](https://rewindex.com/company/sinch/incidents/qcjpywjkr30m.md) | maintenance | 2022-04-23 07:00 UTC | 2022-04-23 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA - T-mobile](https://rewindex.com/company/sinch/incidents/94sgj7bbgv74.md) | maintenance | 2022-04-23 11:00 UTC | 2022-04-25 11:00 UTC | 2 d | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards one of our partners in New Zealand](https://rewindex.com/company/sinch/incidents/0p22nxrz8vbm.md) | maintenance | 2022-04-24 10:30 UTC | 2022-04-24 16:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9672](https://rewindex.com/company/sinch/incidents/bk3wybnkngdn.md) | maintenance | 2022-04-25 06:00 UTC | 2022-04-25 08:26 UTC | 2.4 h | resolved |
| [\[Scheduled\] DI MMS 365-MM7 \| Enterprise Messaging \| 3rd party Maintenance \| Ref :N/A](https://rewindex.com/company/sinch/incidents/lwnj6xpmy3zh.md) | maintenance | 2022-04-25 07:00 UTC | 2022-04-27 08:00 UTC | 2 d | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement EU2](https://rewindex.com/company/sinch/incidents/hn38b6frgbsr.md) | maintenance | 2022-04-26 01:00 UTC | 2022-04-26 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/7hp08y4v07j5.md) | maintenance | 2022-04-26 08:00 UTC | 2022-04-26 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/5rl9zykm4lrf.md) | maintenance | 2022-04-26 10:00 UTC | 2022-04-26 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement EU1](https://rewindex.com/company/sinch/incidents/w26t9h8bjfs7.md) | maintenance | 2022-04-27 01:00 UTC | 2022-04-27 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Telus - Canada](https://rewindex.com/company/sinch/incidents/k6zn20k702sc.md) | maintenance | 2022-04-27 04:00 UTC | 2022-04-27 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9676](https://rewindex.com/company/sinch/incidents/s69f7wxns2j8.md) | maintenance | 2022-04-27 06:00 UTC | 2022-04-27 08:31 UTC | 2.5 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our CA sites loadbalancers](https://rewindex.com/company/sinch/incidents/51vbz5nf0b9b.md) | maintenance | 2022-04-27 08:00 UTC | 2022-04-27 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/981tg249c8lv.md) | maintenance | 2022-04-27 08:00 UTC | 2022-04-27 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/cvg4xbgp9xv3.md) | maintenance | 2022-04-27 09:01 UTC | 2022-04-27 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] External Maintenance - Bell Mobility - Canada](https://rewindex.com/company/sinch/incidents/hqn0skp5zr9t.md) | maintenance | 2022-04-27 09:01 UTC | 2022-04-27 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2534](https://rewindex.com/company/sinch/incidents/3hz8y8nj8n68.md) | maintenance | 2022-04-28 03:01 UTC | 2022-04-28 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] External Maintenance- Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/25574t58scnk.md) | maintenance | 2022-04-28 03:01 UTC | 2022-04-28 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Videotron - Canada](https://rewindex.com/company/sinch/incidents/btx01dqh84m4.md) | maintenance | 2022-04-28 04:00 UTC | 2022-04-28 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Customer Portal routine maintenance](https://rewindex.com/company/sinch/incidents/zpxkxtwkqrwb.md) | maintenance | 2022-04-28 06:00 UTC | 2022-04-28 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of our partners in Canada \| Ref Number: 302490](https://rewindex.com/company/sinch/incidents/24djvhz2gff1.md) | maintenance | 2022-04-28 08:00 UTC | 2022-04-28 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Freedom Mobile - Canada](https://rewindex.com/company/sinch/incidents/n3gjtk9ghlcl.md) | maintenance | 2022-04-28 08:00 UTC | 2022-04-28 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance EU1 - E3](https://rewindex.com/company/sinch/incidents/9s740wp5z1yz.md) | maintenance | 2022-04-28 11:00 UTC | 2022-04-28 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration for Brunei connection](https://rewindex.com/company/sinch/incidents/xxcfs10vclsz.md) | maintenance | 2022-04-28 11:00 UTC | 2022-04-28 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our AU sites loadbalancers](https://rewindex.com/company/sinch/incidents/0pgqjpqc8rm5.md) | maintenance | 2022-04-28 15:00 UTC | 2022-04-28 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9700](https://rewindex.com/company/sinch/incidents/9yqj7dtbtlcv.md) | maintenance | 2022-04-30 18:00 UTC | 2022-04-30 19:47 UTC | 1.8 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \|Enterprise Messaging \| TLS certificate renewal \| PCR Number \#PSD-9684](https://rewindex.com/company/sinch/incidents/60t1p0kgmbcw.md) | maintenance | 2022-04-30 18:22 UTC | 2022-04-30 18:47 UTC | 25 min | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# CRQ1-53761838191](https://rewindex.com/company/sinch/incidents/nyjq5l3xjgd8.md) | maintenance | 2022-04-30 21:01 UTC | 2022-05-01 05:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9697](https://rewindex.com/company/sinch/incidents/nzgj7jkv8gmv.md) | maintenance | 2022-04-30 22:00 UTC | 2022-05-01 00:00 UTC | 2.0 h | resolved |

## Cite this

Sinch posted 69 status incidents in April 2022 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/04
- Citation: Sinch, “Sinch in April 2022” (2022-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/04 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in April 2022 (2022-04-01)](https://rewindex.com/company/sinch/2022/04)`


---
Canonical: https://rewindex.com/company/sinch/2022/04 · Markdown: https://rewindex.com/company/sinch/2022/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:54.497Z