# Sinch in November 2020: incidents, uptime and changes

> Sinch in November 2020: 24 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2020/11
Last updated: 2020-12-01T13:18:00Z

- Incidents posted: 24 (major/critical: 0) · Maintenance: 47
- By vendor impact label: minor 22, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 64.05% free of any incident; outage time 0 min, incident time 10.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/sinch/2020/10.md) · Next: [December 2020](https://rewindex.com/company/sinch/2020/12.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery issue Canada Virgin Mobile](https://rewindex.com/company/sinch/incidents/w1gym1tyf28l.md) | minor | 2020-11-03 15:25 UTC | 2020-11-03 17:22 UTC | 1.9 h | resolved |
| [Operator Notification - 3 Sweden](https://rewindex.com/company/sinch/incidents/j14pbxx6j7g2.md) | none | 2020-11-06 12:30 UTC | 2020-11-06 12:30 UTC | 0 min | resolved |
| [MMS MT and MO Delays - Sprint US](https://rewindex.com/company/sinch/incidents/3334byq8b3f5.md) | none | 2020-11-10 17:36 UTC | 2020-11-10 17:36 UTC | 0 min | resolved |
| [Service disruption Wind Mobile Canada](https://rewindex.com/company/sinch/incidents/mn0nd6bh9yns.md) | minor | 2020-11-10 18:07 UTC | 2020-11-10 19:16 UTC | 1.1 h | resolved |
| [Delivery Issue France - SFR](https://rewindex.com/company/sinch/incidents/yqsf8kmbpnws.md) | minor | 2020-11-11 06:51 UTC | 2020-11-11 09:17 UTC | 2.4 h | resolved |
| [Sinch Service Notifiaction - Network disturbance](https://rewindex.com/company/sinch/incidents/7yklnr4xskjp.md) | minor | 2020-11-11 19:07 UTC | 2020-11-11 22:18 UTC | 3.2 h | resolved |
| [Delivery Issue France - SFR](https://rewindex.com/company/sinch/incidents/chr1byw9xctr.md) | minor | 2020-11-12 05:42 UTC | 2020-11-12 06:28 UTC | 46 min | resolved |
| [Delivery Issue Indonesia - XL](https://rewindex.com/company/sinch/incidents/0kt7gprpr0yw.md) | minor | 2020-11-12 12:02 UTC | 2020-11-12 12:31 UTC | 29 min | resolved |
| [MMS MT and MO Delays - Sprint US](https://rewindex.com/company/sinch/incidents/bg49bg7k45q2.md) | minor | 2020-11-13 02:17 UTC | 2020-11-13 05:59 UTC | 3.7 h | resolved |
| [Sinch Operator Notification - T-Mobile US](https://rewindex.com/company/sinch/incidents/hk03fsk3851c.md) | minor | 2020-11-18 05:50 UTC | 2020-11-18 13:23 UTC | 7.5 h | resolved |
| [Operator Notification: StarHub Singapore](https://rewindex.com/company/sinch/incidents/lyfhvbqdlgjk.md) | minor | 2020-11-18 14:35 UTC | 2020-11-19 11:38 UTC | 21 h | resolved |
| [MMS MT and MO Delays - Sprint US](https://rewindex.com/company/sinch/incidents/c7bs2y9n3mmn.md) | minor | 2020-11-19 19:01 UTC | 2020-11-20 01:32 UTC | 6.5 h | resolved |
| [Site EU3 - Outage](https://rewindex.com/company/sinch/incidents/kf6n9jc5y1fk.md) | minor | 2020-11-20 01:20 UTC | 2020-11-20 01:47 UTC | 27 min | resolved |
| [Site EU3 - Degradation](https://rewindex.com/company/sinch/incidents/mmdb0sctrmvv.md) | minor | 2020-11-20 01:55 UTC | 2020-11-20 02:54 UTC | 59 min | resolved |
| [Operator Notification - Vodafone Germany](https://rewindex.com/company/sinch/incidents/mrdgnls46x96.md) | minor | 2020-11-23 13:25 UTC | 2020-12-03 15:25 UTC | 10 d | resolved |
| [Customer Support - ticket system - response issues](https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7.md) | minor | 2020-11-23 15:58 UTC | 2020-11-23 16:59 UTC | 1.0 h | resolved |
| [MMS Issues - Sprint US](https://rewindex.com/company/sinch/incidents/bzp4m1j9htzp.md) | minor | 2020-11-24 01:13 UTC | 2020-11-24 04:00 UTC | 2.8 h | resolved |
| [MMS Issues - Sprint US](https://rewindex.com/company/sinch/incidents/4chp0pp2wds6.md) | minor | 2020-11-24 16:15 UTC | 2020-11-26 18:15 UTC | 2 d | resolved |
| [Flashcall Degradation - Azerbaijan](https://rewindex.com/company/sinch/incidents/96w4nrrw62fz.md) | minor | 2020-11-25 12:29 UTC | 2020-11-27 07:06 UTC | 43 h | resolved |
| [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/dj1yv4hwjhxf.md) | minor | 2020-11-27 06:56 UTC | 2020-11-30 06:09 UTC | 3 d | resolved |
| [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/382kkrgzw8yl.md) | minor | 2020-11-30 17:14 UTC | 2020-11-30 23:19 UTC | 6.1 h | resolved |
| [Sinch Operator Notification - US Cellular](https://rewindex.com/company/sinch/incidents/hg0by9hmnsns.md) | minor | 2020-11-30 17:40 UTC | 2020-12-01 13:18 UTC | 20 h | resolved |
| [Sinch Operator Notification - US Cellular](https://rewindex.com/company/sinch/incidents/dn42mjllblft.md) | minor | 2020-11-30 19:20 UTC | 2020-11-30 21:59 UTC | 2.6 h | resolved |
| [MMS Delivery Issues](https://rewindex.com/company/sinch/incidents/x2fg51nw2d2n.md) | minor | 2020-11-30 20:23 UTC | 2020-11-30 22:09 UTC | 1.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/r535n5t6krtn.md) | maintenance | 2020-11-02 05:02 UTC | 2020-11-02 05:30 UTC | 28 min | resolved |
| [\[Scheduled\] WhatsApp EU API Downtime](https://rewindex.com/company/sinch/incidents/9czzkkpvkfc8.md) | maintenance | 2020-11-03 00:00 UTC | 2020-11-03 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Sprint - US](https://rewindex.com/company/sinch/incidents/1wfj1jxt6pk8.md) | maintenance | 2020-11-03 05:00 UTC | 2020-11-03 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] WhatsApp US API Downtime](https://rewindex.com/company/sinch/incidents/3wvbst5kmz4l.md) | maintenance | 2020-11-03 08:00 UTC | 2020-11-03 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/67jlhhblxsv3.md) | maintenance | 2020-11-05 02:00 UTC | 2020-11-05 04:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance Extension- UK5 Site](https://rewindex.com/company/sinch/incidents/w8wq7hmdxn76.md) | maintenance | 2020-11-05 03:35 UTC | 2020-11-05 04:07 UTC | 32 min | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/34wq4wlmwbtp.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/p86q85glkmm6.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/5lfnc90lgldb.md) | maintenance | 2020-11-05 10:00 UTC | 2020-11-05 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance for the  Internet Service Provider at our EU3 site](https://rewindex.com/company/sinch/incidents/rxzfv7k6sj5s.md) | maintenance | 2020-11-06 00:02 UTC | 2020-11-06 05:02 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/5n74085qb1lq.md) | maintenance | 2020-11-06 05:01 UTC | 2020-11-06 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/v9d8c4gshn5v.md) | maintenance | 2020-11-06 06:00 UTC | 2020-11-06 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US (MMS)](https://rewindex.com/company/sinch/incidents/hhdnsf6gpt8v.md) | maintenance | 2020-11-09 06:00 UTC | 2020-11-09 11:30 UTC | 5.5 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance CA1](https://rewindex.com/company/sinch/incidents/mgx6qfk35c8f.md) | maintenance | 2020-11-09 08:00 UTC | 2020-11-09 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance AU1](https://rewindex.com/company/sinch/incidents/ngwdz5y65wgm.md) | maintenance | 2020-11-09 15:00 UTC | 2020-11-09 19:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/mc9kx28rkbgh.md) | maintenance | 2020-11-10 05:00 UTC | 2020-11-10 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Sprint - US](https://rewindex.com/company/sinch/incidents/x7ds0vf4x13z.md) | maintenance | 2020-11-10 05:00 UTC | 2020-11-10 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - US](https://rewindex.com/company/sinch/incidents/867yhtj922t2.md) | maintenance | 2020-11-10 06:03 UTC | 2020-11-10 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance US2](https://rewindex.com/company/sinch/incidents/jnl727d6n52r.md) | maintenance | 2020-11-10 08:00 UTC | 2020-11-10 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/pstd5grvh6wd.md) | maintenance | 2020-11-10 08:01 UTC | 2020-11-10 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/1q8wp1c9kg72.md) | maintenance | 2020-11-10 11:00 UTC | 2020-11-10 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance EU1](https://rewindex.com/company/sinch/incidents/n5b40n71vlj0.md) | maintenance | 2020-11-10 20:00 UTC | 2020-11-11 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/9zf70t6ppt4c.md) | maintenance | 2020-11-11 05:00 UTC | 2020-11-11 07:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance CA2](https://rewindex.com/company/sinch/incidents/71wvndwyr2vj.md) | maintenance | 2020-11-11 08:00 UTC | 2020-11-11 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance AU2](https://rewindex.com/company/sinch/incidents/xfw0lwgzq1v5.md) | maintenance | 2020-11-11 15:00 UTC | 2020-11-11 19:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/r835hw3m287l.md) | maintenance | 2020-11-12 05:01 UTC | 2020-11-12 07:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance US3](https://rewindex.com/company/sinch/incidents/jnfnjqnrybqw.md) | maintenance | 2020-11-12 06:00 UTC | 2020-11-12 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance EU3](https://rewindex.com/company/sinch/incidents/p0s7287rp7v4.md) | maintenance | 2020-11-12 22:00 UTC | 2020-11-13 02:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency SMSC Maintenance CA1](https://rewindex.com/company/sinch/incidents/8lfvz1ftlwhh.md) | maintenance | 2020-11-16 09:01 UTC | 2020-11-16 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/2z52t6mxt2gs.md) | maintenance | 2020-11-17 00:51 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/p6039395k6lv.md) | maintenance | 2020-11-17 05:00 UTC | 2020-11-17 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - US](https://rewindex.com/company/sinch/incidents/y48f4qwsbz95.md) | maintenance | 2020-11-17 06:00 UTC | 2020-11-17 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/sp98s0g6mmb4.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/mf15k0ztj9wp.md) | maintenance | 2020-11-18 14:31 UTC | 2020-11-18 19:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/qphb797994nq.md) | maintenance | 2020-11-19 05:00 UTC | 2020-11-19 07:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/g9b49521khk3.md) | maintenance | 2020-11-19 05:00 UTC | 2020-11-19 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/7nxmkyk115kg.md) | maintenance | 2020-11-19 05:01 UTC | 2020-11-19 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/flsz8dcn5hlv.md) | maintenance | 2020-11-19 07:00 UTC | 2020-11-19 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance - MMS](https://rewindex.com/company/sinch/incidents/03n0sfn4yd61.md) | maintenance | 2020-11-19 09:00 UTC | 2020-11-19 12:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/xpkcz2bv0789.md) | maintenance | 2020-11-20 07:00 UTC | 2020-11-20 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Reach platform maintenance](https://rewindex.com/company/sinch/incidents/xy0q1svrvzch.md) | maintenance | 2020-11-24 07:00 UTC | 2020-11-24 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/y6k7zb98ktvb.md) | maintenance | 2020-11-24 08:00 UTC | 2020-11-24 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/2nwrn4dl1nyt.md) | maintenance | 2020-11-24 10:00 UTC | 2020-11-24 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - CA Sites](https://rewindex.com/company/sinch/incidents/3bwnvdrpyync.md) | maintenance | 2020-11-25 08:00 UTC | 2020-11-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Customer Portal routine maintenance](https://rewindex.com/company/sinch/incidents/137cpytkd7sf.md) | maintenance | 2020-11-26 06:00 UTC | 2020-11-26 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - AU Sites](https://rewindex.com/company/sinch/incidents/vgy2zq5yg0jm.md) | maintenance | 2020-11-26 15:00 UTC | 2020-11-26 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/v46gw7db7xtd.md) | maintenance | 2020-11-28 07:00 UTC | 2020-11-28 11:00 UTC | 4.0 h | resolved |

## Cite this

Sinch posted 24 status incidents in November 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2020/11
- Citation: Sinch, “Sinch in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2020/11 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in November 2020 (2020-11-01)](https://rewindex.com/company/sinch/2020/11)`


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Canonical: https://rewindex.com/company/sinch/2020/11 · Markdown: https://rewindex.com/company/sinch/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:49.583Z