# Sinch in July 2020: incidents, uptime and changes

> Sinch in July 2020: 14 incidents on its status page (2 major or critical), 99.85% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 14 (major/critical: 2) · Maintenance: 45
- By vendor impact label: major 2, minor 9, none 3
- Uptime (vendor-reported): 99.85% free of major/critical incidents, 91.45% free of any incident; outage time 1 h 5 min, incident time 2.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/sinch/2020/06.md) · Next: [August 2020](https://rewindex.com/company/sinch/2020/08.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/v8qs574jyyyf.md) | major | 2020-07-13 07:08 UTC | 2020-07-13 07:38 UTC | 30 min | resolved |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/ph15nkjqqtvb.md) | major | 2020-07-15 15:44 UTC | 2020-07-15 16:19 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Verification product - Observed degradation](https://rewindex.com/company/sinch/incidents/wcnplnszjty9.md) | minor | 2020-07-01 19:47 UTC | 2020-07-01 22:18 UTC | 2.5 h | resolved |
| [Delivery Issue United states Tollfree MMS to AT&T](https://rewindex.com/company/sinch/incidents/wd1lw6k40pdc.md) | minor | 2020-07-10 20:44 UTC | 2020-07-12 15:04 UTC | 42 h | resolved |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/v8qs574jyyyf.md) | major | 2020-07-13 07:08 UTC | 2020-07-13 07:38 UTC | 30 min | resolved |
| [Operator Notification - Telenor SE](https://rewindex.com/company/sinch/incidents/t2s99gltfqc3.md) | minor | 2020-07-13 08:29 UTC | 2020-07-13 09:46 UTC | 1.3 h | resolved |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/ph15nkjqqtvb.md) | major | 2020-07-15 15:44 UTC | 2020-07-15 16:19 UTC | 35 min | resolved |
| [Operator Notification - Meteor IE](https://rewindex.com/company/sinch/incidents/dxl234v4y8dp.md) | minor | 2020-07-16 12:43 UTC | 2020-07-16 19:16 UTC | 6.5 h | resolved |
| [Sinch Operator notification - Delays towards Bouygues France](https://rewindex.com/company/sinch/incidents/6ppdqdj9k9tz.md) | none | 2020-07-16 13:30 UTC | 2020-07-16 13:30 UTC | 0 min | resolved |
| [Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/s8khft8mczm4.md) | minor | 2020-07-20 12:34 UTC | 2020-07-20 15:12 UTC | 2.6 h | resolved |
| [MMS MT delays for US  Long Number Provider](https://rewindex.com/company/sinch/incidents/wv69j0sz4v44.md) | minor | 2020-07-20 23:33 UTC | 2020-07-20 23:59 UTC | 26 min | resolved |
| [Operator Notification - Videotron Canada](https://rewindex.com/company/sinch/incidents/3fnq7r3pbr2j.md) | minor | 2020-07-24 07:07 UTC | 2020-07-24 09:07 UTC | 2.0 h | resolved |
| [Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/f0jlj5c3wx8h.md) | minor | 2020-07-25 16:08 UTC | 2020-07-25 19:17 UTC | 3.1 h | resolved |
| [Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/smxkxtg23snm.md) | none | 2020-07-26 02:53 UTC | 2020-07-26 04:33 UTC | 1.7 h | resolved |
| [Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/zdnp5t24j8s4.md) | none | 2020-07-31 07:16 UTC | 2020-07-31 07:16 UTC | 0 min | resolved |
| [Sinch Operator Notification - Sprint MMS](https://rewindex.com/company/sinch/incidents/v27kyh54qlq0.md) | minor | 2020-07-31 13:12 UTC | 2020-07-31 14:36 UTC | 1.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/pxwgdbgwsdkj.md) | maintenance | 2020-07-01 05:01 UTC | 2020-07-01 10:02 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance CA2](https://rewindex.com/company/sinch/incidents/y0278tfhqvqm.md) | maintenance | 2020-07-01 08:00 UTC | 2020-07-01 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance AU2](https://rewindex.com/company/sinch/incidents/164v2rqvkwgv.md) | maintenance | 2020-07-01 15:00 UTC | 2020-07-01 19:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/ky64njgr5pz6.md) | maintenance | 2020-07-02 04:02 UTC | 2020-07-02 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance US3](https://rewindex.com/company/sinch/incidents/pm3j2wzdzn1b.md) | maintenance | 2020-07-02 08:00 UTC | 2020-07-02 12:00 UTC | 4.0 h | resolved |
| [Connectivity issues](https://rewindex.com/company/sinch/incidents/749026y5z17l.md) | maintenance | 2020-07-02 10:58 UTC | 2020-07-02 12:40 UTC | 1.7 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance EU3](https://rewindex.com/company/sinch/incidents/93czjk96tmgv.md) | maintenance | 2020-07-02 20:01 UTC | 2020-07-03 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Notification - North American LN provider](https://rewindex.com/company/sinch/incidents/wdlt0q5hg03t.md) | maintenance | 2020-07-07 10:00 UTC | 2020-07-07 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/lgr1vwjqw6fr.md) | maintenance | 2020-07-08 04:02 UTC | 2020-07-08 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - REST API](https://rewindex.com/company/sinch/incidents/srg7216852b5.md) | maintenance | 2020-07-08 09:00 UTC | 2020-07-08 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/y8sjd7x680dc.md) | maintenance | 2020-07-09 04:01 UTC | 2020-07-09 06:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/7pyjnxqkv4hn.md) | maintenance | 2020-07-09 04:02 UTC | 2020-07-09 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance US3](https://rewindex.com/company/sinch/incidents/fyzz4kcsd2fv.md) | maintenance | 2020-07-09 08:01 UTC | 2020-07-09 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - North American LN provider](https://rewindex.com/company/sinch/incidents/wplp6z962z4p.md) | maintenance | 2020-07-09 10:00 UTC | 2020-07-09 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/1j5vqtw6dkv9.md) | maintenance | 2020-07-10 04:01 UTC | 2020-07-10 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/94t661xc7mxs.md) | maintenance | 2020-07-11 02:00 UTC | 2020-07-11 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/2cb30bgqzlqv.md) | maintenance | 2020-07-14 08:00 UTC | 2020-07-14 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/s1cfnhl9g0bm.md) | maintenance | 2020-07-14 10:00 UTC | 2020-07-14 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - North American LN provider](https://rewindex.com/company/sinch/incidents/2qswtvvfgh5c.md) | maintenance | 2020-07-14 10:00 UTC | 2020-07-14 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Emergency Maintenance - USA Sprint](https://rewindex.com/company/sinch/incidents/qhm87jdqntzg.md) | maintenance | 2020-07-15 06:00 UTC | 2020-07-15 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Sprint US](https://rewindex.com/company/sinch/incidents/8dw2ml1pfc40.md) | maintenance | 2020-07-16 06:00 UTC | 2020-07-16 12:06 UTC | 6.1 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/2bvffcgm6fps.md) | maintenance | 2020-07-16 06:00 UTC | 2020-07-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - North American LN provider](https://rewindex.com/company/sinch/incidents/91mxmjwhb012.md) | maintenance | 2020-07-16 10:01 UTC | 2020-07-16 12:06 UTC | 2.1 h | resolved |
| [\[Scheduled\] External Maintenance - US Cellular](https://rewindex.com/company/sinch/incidents/48w4vzb4bn5x.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 08:30 UTC | 3.5 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/v4gmpp86vgy1.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/nkfhb2fhprmq.md) | maintenance | 2020-07-17 05:01 UTC | 2020-07-17 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/sjldfztvc1qm.md) | maintenance | 2020-07-19 06:00 UTC | 2020-07-19 10:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/4b49rh25tdk0.md) | maintenance | 2020-07-20 04:01 UTC | 2020-07-20 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/9y7tczq3vv9k.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - North American LN provider](https://rewindex.com/company/sinch/incidents/6bflc9nrsjyk.md) | maintenance | 2020-07-21 10:00 UTC | 2020-07-21 12:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/2cgvqk9hgfbd.md) | maintenance | 2020-07-22 04:00 UTC | 2020-07-22 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/3ykkzc760d9c.md) | maintenance | 2020-07-22 06:00 UTC | 2020-07-22 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/xjm0ndwjjm7q.md) | maintenance | 2020-07-23 04:01 UTC | 2020-07-23 06:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/3g3tp97tzyc4.md) | maintenance | 2020-07-23 09:00 UTC | 2020-07-23 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Planed maintenance - Voice](https://rewindex.com/company/sinch/incidents/dxxsvyylnfhq.md) | maintenance | 2020-07-23 13:00 UTC | 2020-07-23 17:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planed maintenance - Voice](https://rewindex.com/company/sinch/incidents/skmvdtfzf34j.md) | maintenance | 2020-07-27 13:01 UTC | 2020-07-27 17:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/vjf1068fj346.md) | maintenance | 2020-07-28 08:00 UTC | 2020-07-28 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/98bhbmb1rz30.md) | maintenance | 2020-07-28 10:00 UTC | 2020-07-28 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/myqk64dymxwb.md) | maintenance | 2020-07-29 05:00 UTC | 2020-07-29 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - US (MMS)](https://rewindex.com/company/sinch/incidents/b76rnn7m0dc5.md) | maintenance | 2020-07-29 13:01 UTC | 2020-07-29 19:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/twkr6tg20z34.md) | maintenance | 2020-07-29 22:00 UTC | 2020-07-30 03:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/zc1x2dw1tfmm.md) | maintenance | 2020-07-30 04:06 UTC | 2020-07-30 06:59 UTC | 2.9 h | resolved |
| [\[Scheduled\] External Maintenance - US cellular - US](https://rewindex.com/company/sinch/incidents/hbs6hs0sy9wx.md) | maintenance | 2020-07-30 06:01 UTC | 2020-07-30 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Network Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/8ps6m6m1z9xn.md) | maintenance | 2020-07-30 09:56 UTC | 2020-07-30 10:30 UTC | 34 min | resolved |
| [\[Scheduled\] External Maintenance - Verizon - US (MMS)](https://rewindex.com/company/sinch/incidents/gf9bwy5lbgts.md) | maintenance | 2020-07-30 13:01 UTC | 2020-07-30 19:00 UTC | 6.0 h | resolved |

## Cite this

Sinch posted 14 status incidents in July 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2020/07
- Citation: Sinch, “Sinch in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2020/07 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in July 2020 (2020-07-01)](https://rewindex.com/company/sinch/2020/07)`


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Canonical: https://rewindex.com/company/sinch/2020/07 · Markdown: https://rewindex.com/company/sinch/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:55.624Z