# Sinch in February 2020: incidents, uptime and changes

> Sinch in February 2020: 17 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 17 (major/critical: 0) · Maintenance: 47
- By vendor impact label: minor 13, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 90.91% free of any incident; outage time 0 min, incident time 2.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/sinch/2020/01.md) · Next: [March 2020](https://rewindex.com/company/sinch/2020/03.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Canada Fido and Rogers MO issue](https://rewindex.com/company/sinch/incidents/w39vctcwx6z0.md) | none | 2020-02-04 23:00 UTC | 2020-02-04 23:00 UTC | 0 min | resolved |
| [Site US3 - Degradation](https://rewindex.com/company/sinch/incidents/yxmqnjlxfgmd.md) | minor | 2020-02-05 11:48 UTC | 2020-02-05 22:08 UTC | 10 h | resolved |
| [Delivery issue - US Cellular](https://rewindex.com/company/sinch/incidents/rhmv7f1r2p5m.md) | minor | 2020-02-06 18:10 UTC | 2020-02-06 18:53 UTC | 43 min | resolved |
| [Sinch Operator Notification: Rogers Wireless Canada](https://rewindex.com/company/sinch/incidents/m2tlqxbswb67.md) | minor | 2020-02-07 18:36 UTC | 2020-02-07 19:14 UTC | 38 min | resolved |
| [Delivery Issue USA Sprint](https://rewindex.com/company/sinch/incidents/gcss0zfhtrt4.md) | minor | 2020-02-07 21:58 UTC | 2020-02-08 10:07 UTC | 12 h | resolved |
| [Delivery Issue Egypt (Vodafone)](https://rewindex.com/company/sinch/incidents/qpgj2tkg92zb.md) | minor | 2020-02-09 20:08 UTC | 2020-02-10 05:38 UTC | 9.5 h | resolved |
| [Delivery Issue - United States - Verizon](https://rewindex.com/company/sinch/incidents/2bd1dd1v3c4z.md) | none | 2020-02-12 00:39 UTC | 2020-02-12 00:39 UTC | 0 min | resolved |
| [Operator Notification - Rogers Wireless Canada](https://rewindex.com/company/sinch/incidents/tcx0mnxflmhh.md) | none | 2020-02-12 20:40 UTC | 2020-02-12 21:43 UTC | 1.1 h | resolved |
| [North American Long Number Provider](https://rewindex.com/company/sinch/incidents/x8s6kyq2lr4f.md) | none | 2020-02-12 20:42 UTC | 2020-02-12 23:15 UTC | 2.5 h | resolved |
| [Intermittent MMS MT Rejects towards Sprint US](https://rewindex.com/company/sinch/incidents/jhdx65tbjntw.md) | minor | 2020-02-12 21:06 UTC | 2020-02-13 06:04 UTC | 9.0 h | resolved |
| [Delivery Issue France - Bouygues](https://rewindex.com/company/sinch/incidents/ttfdxgs4ls4g.md) | minor | 2020-02-13 16:03 UTC | 2020-02-13 17:39 UTC | 1.6 h | resolved |
| [Intermittent MMS MT Rejects towards Sprint US](https://rewindex.com/company/sinch/incidents/23613s6y3dxv.md) | minor | 2020-02-13 20:33 UTC | 2020-02-14 00:54 UTC | 4.3 h | resolved |
| [Delivery Issue Sprint US](https://rewindex.com/company/sinch/incidents/76qfg3bj0hjy.md) | minor | 2020-02-18 05:54 UTC | 2020-02-18 10:29 UTC | 4.6 h | resolved |
| [Sinch Service Notification - Signaling Provider Degradation](https://rewindex.com/company/sinch/incidents/758stxccc3v1.md) | minor | 2020-02-24 08:20 UTC | 2020-02-24 12:22 UTC | 4.0 h | resolved |
| [Sinch Service Notification - Etisalat Egypt](https://rewindex.com/company/sinch/incidents/76380pmn6fgn.md) | minor | 2020-02-26 08:12 UTC | 2020-02-26 10:40 UTC | 2.5 h | resolved |
| [Customer Portal - Message Search function](https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5.md) | minor | 2020-02-29 01:20 UTC | 2020-02-29 01:54 UTC | 34 min | resolved |
| [Delivery Issue Sprint US](https://rewindex.com/company/sinch/incidents/msy5wws5qmhk.md) | minor | 2020-02-29 15:43 UTC | 2020-02-29 19:04 UTC | 3.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] T-Mobile Toll-Free SMS Scheduled Maintenance 3rd of February 2020](https://rewindex.com/company/sinch/incidents/dvnrm8c4p3l2.md) | maintenance | 2020-02-03 08:01 UTC | 2020-02-03 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled maintenance: Renew the SSL cert of our AU REST endpoint](https://rewindex.com/company/sinch/incidents/yff2dvrf5ycz.md) | maintenance | 2020-02-06 13:00 UTC | 2020-02-06 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] SSL Certificate Renewal For RCS US endpoint us.rcs.api.sinch.com](https://rewindex.com/company/sinch/incidents/d2r31bhcjf97.md) | maintenance | 2020-02-07 09:00 UTC | 2020-02-07 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External - North American Long Number Provider](https://rewindex.com/company/sinch/incidents/3dwp5xswmm65.md) | maintenance | 2020-02-09 05:00 UTC | 2020-02-09 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance CA1](https://rewindex.com/company/sinch/incidents/2qy7bcm4hfsf.md) | maintenance | 2020-02-10 08:00 UTC | 2020-02-10 12:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance AU1](https://rewindex.com/company/sinch/incidents/733jsfl1391d.md) | maintenance | 2020-02-10 15:00 UTC | 2020-02-10 19:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/kp4bs17fr7z2.md) | maintenance | 2020-02-11 08:00 UTC | 2020-02-11 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance US2](https://rewindex.com/company/sinch/incidents/lpz3q87lmzb2.md) | maintenance | 2020-02-11 08:01 UTC | 2020-02-11 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/1nhm99nmbjvx.md) | maintenance | 2020-02-11 10:01 UTC | 2020-02-11 11:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance EU1](https://rewindex.com/company/sinch/incidents/pp2w6gwqfr78.md) | maintenance | 2020-02-11 20:00 UTC | 2020-02-12 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency SMSC Maintenance CA1](https://rewindex.com/company/sinch/incidents/v7z8fbls1w2b.md) | maintenance | 2020-02-12 10:00 UTC | 2020-02-12 13:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance CA2 (Canceled)](https://rewindex.com/company/sinch/incidents/r43qxwc7c2c1.md) | maintenance | 2020-02-12 10:00 UTC | 2020-02-12 10:49 UTC | 49 min | resolved |
| [\[Scheduled\] Scheduled SMSC Maintenance US3 (Canceled)](https://rewindex.com/company/sinch/incidents/hl519y5xxb15.md) | maintenance | 2020-02-12 10:43 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Scheduled SMSC Maintenance EU3 (Canceled)](https://rewindex.com/company/sinch/incidents/cqgngsh23nzb.md) | maintenance | 2020-02-12 10:46 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Scheduled SMSC Maintenance AU2 (Canceled)](https://rewindex.com/company/sinch/incidents/mg8k64t6jh7g.md) | maintenance | 2020-02-12 10:53 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Emergency SMSC Maintenance US2](https://rewindex.com/company/sinch/incidents/0m9ykvdms2z1.md) | maintenance | 2020-02-12 12:01 UTC | 2020-02-12 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency SMSC Maintenance EU1](https://rewindex.com/company/sinch/incidents/kdv5dwjrvvgs.md) | maintenance | 2020-02-12 15:01 UTC | 2020-02-12 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Emergency SMSC Maintenance AU1](https://rewindex.com/company/sinch/incidents/gqhl569bvk4d.md) | maintenance | 2020-02-12 17:00 UTC | 2020-02-12 19:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Sprint](https://rewindex.com/company/sinch/incidents/sdf8kyjt8bkv.md) | maintenance | 2020-02-13 06:00 UTC | 2020-02-13 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/m9km3kq9dd3k.md) | maintenance | 2020-02-13 08:00 UTC | 2020-02-13 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] SSL Certificate Renewal for Mblox Legacy Gateways](https://rewindex.com/company/sinch/incidents/lvqkr57jwn5q.md) | maintenance | 2020-02-13 09:00 UTC | 2020-02-13 12:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider (US and CA)](https://rewindex.com/company/sinch/incidents/8gkfcxb9kgxn.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Operator Maintenance - U.S. Cellular](https://rewindex.com/company/sinch/incidents/vhfwykqj9grm.md) | maintenance | 2020-02-19 06:01 UTC | 2020-02-19 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External - North American Long Number Provider](https://rewindex.com/company/sinch/incidents/zr9xgxtrtt5h.md) | maintenance | 2020-02-19 07:01 UTC | 2020-02-19 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/4p9qxxybrlw6.md) | maintenance | 2020-02-19 10:01 UTC | 2020-02-19 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Sprint](https://rewindex.com/company/sinch/incidents/026h4715wwmy.md) | maintenance | 2020-02-20 06:01 UTC | 2020-02-20 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - Reach Platform](https://rewindex.com/company/sinch/incidents/tdwz0fy74jhq.md) | maintenance | 2020-02-20 09:00 UTC | 2020-02-20 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider (US and CA)](https://rewindex.com/company/sinch/incidents/20v7y1q519xp.md) | maintenance | 2020-02-21 23:00 UTC | 2020-02-22 01:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/g21cv2krzw0g.md) | maintenance | 2020-02-25 08:01 UTC | 2020-02-25 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - REST API](https://rewindex.com/company/sinch/incidents/j9vgnzktnz40.md) | maintenance | 2020-02-25 09:00 UTC | 2020-02-25 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Biweekly WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/r31l5zpd807c.md) | maintenance | 2020-02-25 10:00 UTC | 2020-02-25 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: GW112 & GW112FTEU](https://rewindex.com/company/sinch/incidents/v7fw43v0r1ns.md) | maintenance | 2020-02-25 10:00 UTC | 2020-02-25 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - US - AT&T](https://rewindex.com/company/sinch/incidents/d3vzvfnwwpbg.md) | maintenance | 2020-02-26 02:31 UTC | 2020-02-26 12:00 UTC | 9.5 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/c0rdzzs0jgqv.md) | maintenance | 2020-02-26 05:00 UTC | 2020-02-26 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/c8ffcryrp0bg.md) | maintenance | 2020-02-26 05:01 UTC | 2020-02-26 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Reach platform maintenance](https://rewindex.com/company/sinch/incidents/47qqnv1m83vs.md) | maintenance | 2020-02-26 07:00 UTC | 2020-02-26 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/pww5mdlzs6kx.md) | maintenance | 2020-02-26 07:01 UTC | 2020-02-26 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - CA Sites](https://rewindex.com/company/sinch/incidents/cy4gj31gz7b0.md) | maintenance | 2020-02-26 08:00 UTC | 2020-02-26 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - AU Sites](https://rewindex.com/company/sinch/incidents/wjl2szt7kkll.md) | maintenance | 2020-02-26 15:00 UTC | 2020-02-26 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] SSL Certificate Renewal for Mblox Legacy Gateways](https://rewindex.com/company/sinch/incidents/h5rwqhfl9vbk.md) | maintenance | 2020-02-27 01:03 UTC | 2020-02-27 03:00 UTC | 1.9 h | resolved |
| [\[Scheduled\] External Maintenance - US - AT&T](https://rewindex.com/company/sinch/incidents/hdzqk3j5r9hf.md) | maintenance | 2020-02-27 02:30 UTC | 2020-02-27 12:00 UTC | 9.5 h | resolved |
| [\[Scheduled\] External Maintenance - US - Sprint](https://rewindex.com/company/sinch/incidents/24lsy5vnhxs9.md) | maintenance | 2020-02-27 06:01 UTC | 2020-02-27 12:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Long number MMS](https://rewindex.com/company/sinch/incidents/t7y4zsmy4sqn.md) | maintenance | 2020-02-27 07:00 UTC | 2020-02-27 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - REST API](https://rewindex.com/company/sinch/incidents/tklms99wxw7b.md) | maintenance | 2020-02-27 09:00 UTC | 2020-02-27 14:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: GW111 & GW111FTEU](https://rewindex.com/company/sinch/incidents/2qv259tpqg9s.md) | maintenance | 2020-02-27 10:01 UTC | 2020-02-27 11:00 UTC | 59 min | resolved |
| [\[Scheduled\] Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/9kjgy270bkhy.md) | maintenance | 2020-02-27 10:01 UTC | 2020-02-27 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/q764j7qj2csq.md) | maintenance | 2020-02-29 06:00 UTC | 2020-02-29 06:45 UTC | 45 min | resolved |

## Cite this

Sinch posted 17 status incidents in February 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2020/02
- Citation: Sinch, “Sinch in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2020/02 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in February 2020 (2020-02-01)](https://rewindex.com/company/sinch/2020/02)`


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Canonical: https://rewindex.com/company/sinch/2020/02 · Markdown: https://rewindex.com/company/sinch/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:54.717Z