# Sinch in November 2019: incidents, uptime and changes

> Sinch in November 2019: 20 incidents on its status page (3 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2019/11
Last updated: 2019-12-01T00:00:00Z

- Incidents posted: 20 (major/critical: 3) · Maintenance: 19
- By vendor impact label: critical 1, major 2, minor 16, none 1
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 89.71% free of any incident; outage time 2 h 44 min, incident time 3.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2019](https://rewindex.com/company/sinch/2019/10.md) · Next: [December 2019](https://rewindex.com/company/sinch/2019/12.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch Service Notification - US3 outage](https://rewindex.com/company/sinch/incidents/556vlxfk5v8h.md) | critical | 2019-11-01 08:23 UTC | 2019-11-01 08:57 UTC | 34 min | resolved |
| [Sinch Operator Notification: Rogers Wireless Canada](https://rewindex.com/company/sinch/incidents/mz2ppnv6f3zs.md) | major | 2019-11-01 23:39 UTC | 2019-11-02 00:27 UTC | 48 min | resolved |
| [API Reach](https://rewindex.com/company/sinch/incidents/xk1r4hpg70k3.md) | major | 2019-11-11 15:33 UTC | 2019-11-11 16:55 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch Service Notification - US3 outage](https://rewindex.com/company/sinch/incidents/556vlxfk5v8h.md) | critical | 2019-11-01 08:23 UTC | 2019-11-01 08:57 UTC | 34 min | resolved |
| [Sinch Operator Notification: Rogers Wireless Canada](https://rewindex.com/company/sinch/incidents/mz2ppnv6f3zs.md) | major | 2019-11-01 23:39 UTC | 2019-11-02 00:27 UTC | 48 min | resolved |
| [Sinch Service Notification: Issues towards Brazil via GW55](https://rewindex.com/company/sinch/incidents/1swwdyp7z42c.md) | none | 2019-11-03 13:00 UTC | 2019-11-03 13:00 UTC | 0 min | resolved |
| [Sinch Operator Notification: Toll-Free Number Provider US](https://rewindex.com/company/sinch/incidents/ntf05y600647.md) | minor | 2019-11-04 17:14 UTC | 2019-11-04 21:33 UTC | 4.3 h | resolved |
| [Service Notification - Singapore](https://rewindex.com/company/sinch/incidents/9pgs9cz7lsx8.md) | minor | 2019-11-05 03:24 UTC | 2019-11-05 06:31 UTC | 3.1 h | resolved |
| [Sinch Operator Notification: Toll-Free Number Provider US](https://rewindex.com/company/sinch/incidents/b2xkmtc8rttp.md) | minor | 2019-11-05 16:39 UTC | 2019-11-05 21:10 UTC | 4.5 h | resolved |
| [Sinch Operator Notification: Toll-Free Number Provider US](https://rewindex.com/company/sinch/incidents/1099xcqjv4kx.md) | minor | 2019-11-06 17:30 UTC | 2019-11-06 20:31 UTC | 3.0 h | resolved |
| [API Reach](https://rewindex.com/company/sinch/incidents/xk1r4hpg70k3.md) | major | 2019-11-11 15:33 UTC | 2019-11-11 16:55 UTC | 1.4 h | resolved |
| [Toll-Free Number Provider US - DLR latency](https://rewindex.com/company/sinch/incidents/1kw4cgd9h6gh.md) | minor | 2019-11-11 19:20 UTC | 2019-11-12 07:35 UTC | 12 h | resolved |
| [Verification Service Degradation](https://rewindex.com/company/sinch/incidents/y9zmc6ny4l6f.md) | minor | 2019-11-12 08:33 UTC | 2019-11-12 14:24 UTC | 5.8 h | resolved |
| [Sinch Operator Notification - Toll free number provider](https://rewindex.com/company/sinch/incidents/64kd8n8gg3b8.md) | minor | 2019-11-15 16:56 UTC | 2019-11-15 23:22 UTC | 6.4 h | resolved |
| [Sinch Operator Notification: Us and Canada Toll free number provider](https://rewindex.com/company/sinch/incidents/wdf9kk4v2xg5.md) | minor | 2019-11-19 16:34 UTC | 2019-11-19 21:08 UTC | 4.6 h | resolved |
| [Sinch Operator Notification: Mobistar Belgium](https://rewindex.com/company/sinch/incidents/v7skgyz9yrf2.md) | minor | 2019-11-19 17:09 UTC | 2019-11-20 00:19 UTC | 7.2 h | resolved |
| [Sinch Operator Notification: Tele2 Russia](https://rewindex.com/company/sinch/incidents/yzqh1c76ywvt.md) | minor | 2019-11-19 17:21 UTC | 2019-11-19 19:00 UTC | 1.6 h | resolved |
| [Delivery Report Issue: Bouygues France](https://rewindex.com/company/sinch/incidents/xmft9yywj1lb.md) | minor | 2019-11-20 07:48 UTC | 2019-11-20 10:16 UTC | 2.5 h | resolved |
| [Sinch Operator Notification: US and Canada Toll-Free number provider](https://rewindex.com/company/sinch/incidents/qwszdyljjw3r.md) | minor | 2019-11-20 18:10 UTC | 2019-11-20 20:36 UTC | 2.4 h | resolved |
| [Sinch Service Notification: Reach API](https://rewindex.com/company/sinch/incidents/nm7515yt97vm.md) | minor | 2019-11-21 15:51 UTC | 2019-11-21 17:19 UTC | 1.5 h | resolved |
| [Sinch Operator Notification: US and Canada Toll-Free number provider](https://rewindex.com/company/sinch/incidents/k1kztpqvym3r.md) | minor | 2019-11-22 16:39 UTC | 2019-11-22 22:39 UTC | 6.0 h | resolved |
| [Sinch Operator Notification: US and Canada Toll-Free number provider](https://rewindex.com/company/sinch/incidents/8drhd764dcfz.md) | minor | 2019-11-27 01:44 UTC | 2019-11-27 04:00 UTC | 2.3 h | resolved |
| [Sinch Operator Notification: US and Canada Toll-Free number provider](https://rewindex.com/company/sinch/incidents/lky4zg5vf7dr.md) | minor | 2019-11-27 19:59 UTC | 2019-11-27 20:56 UTC | 57 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] External Maintenance - United States AT&T](https://rewindex.com/company/sinch/incidents/m6qvy1n4l2p2.md) | maintenance | 2019-11-04 08:01 UTC | 2019-11-04 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - United States AT&T](https://rewindex.com/company/sinch/incidents/0b0dhw1tjm0y.md) | maintenance | 2019-11-05 02:00 UTC | 2019-11-05 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] External Maintenance - United States AT&T](https://rewindex.com/company/sinch/incidents/t0k3wjml1znh.md) | maintenance | 2019-11-06 02:00 UTC | 2019-11-06 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA T-Mobile (Cancelled)](https://rewindex.com/company/sinch/incidents/25gwnphwkqk7.md) | maintenance | 2019-11-07 06:00 UTC | 2019-11-07 08:31 UTC | 2.5 h | resolved |
| [\[Scheduled\] External Maintenance - United States T-Mobile](https://rewindex.com/company/sinch/incidents/9tqcbz7bt7fm.md) | maintenance | 2019-11-08 07:01 UTC | 2019-11-08 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification - Rogers and Fido Canada](https://rewindex.com/company/sinch/incidents/9vtkmh9yfshp.md) | maintenance | 2019-11-12 09:01 UTC | 2019-11-12 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/g0hp66djz580.md) | maintenance | 2019-11-13 05:30 UTC | 2019-11-13 11:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] External Maintenance - USA AT&T](https://rewindex.com/company/sinch/incidents/lmzrzf839v0v.md) | maintenance | 2019-11-14 02:01 UTC | 2019-11-14 12:01 UTC | 10 h | resolved |
| [\[Scheduled\] External - T-Mobile US](https://rewindex.com/company/sinch/incidents/fxxhlfssdwkr.md) | maintenance | 2019-11-14 07:00 UTC | 2019-11-14 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA AT&T](https://rewindex.com/company/sinch/incidents/y100fvngl7r1.md) | maintenance | 2019-11-15 02:00 UTC | 2019-11-15 12:00 UTC | 10 h | resolved |
| [\[Scheduled\] External Maintenance - North American Long Number Provider](https://rewindex.com/company/sinch/incidents/l6rz6zxsl0qw.md) | maintenance | 2019-11-18 07:00 UTC | 2019-11-18 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance USA T-Mobile](https://rewindex.com/company/sinch/incidents/2yhjbkw5yxqt.md) | maintenance | 2019-11-18 08:00 UTC | 2019-11-18 11:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Planned Maintenance - US2 Site](https://rewindex.com/company/sinch/incidents/fp0hs99p0zz0.md) | maintenance | 2019-11-19 08:00 UTC | 2019-11-19 11:42 UTC | 3.7 h | resolved |
| [\[Scheduled\] Planned Maintenance - EU1 Site](https://rewindex.com/company/sinch/incidents/h9m3qjn67j84.md) | maintenance | 2019-11-19 21:00 UTC | 2019-11-20 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/b671ydhgp6ny.md) | maintenance | 2019-11-20 06:01 UTC | 2019-11-20 11:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] External - North American Long Number Provider](https://rewindex.com/company/sinch/incidents/qbpvm38kg553.md) | maintenance | 2019-11-21 05:00 UTC | 2019-11-21 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/ljrjbh1ftfqx.md) | maintenance | 2019-11-21 08:00 UTC | 2019-11-21 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Operator Notification - T-Mobile US Maintenance](https://rewindex.com/company/sinch/incidents/qy8z3wtt1x1m.md) | maintenance | 2019-11-25 08:00 UTC | 2019-11-25 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance - MMS](https://rewindex.com/company/sinch/incidents/4vdnj79bzdb3.md) | maintenance | 2019-11-26 09:00 UTC | 2019-11-26 11:00 UTC | 2.0 h | resolved |

## Cite this

Sinch posted 20 status incidents in November 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2019/11
- Citation: Sinch, “Sinch in November 2019” (2019-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2019/11 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in November 2019 (2019-11-01)](https://rewindex.com/company/sinch/2019/11)`


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Canonical: https://rewindex.com/company/sinch/2019/11 · Markdown: https://rewindex.com/company/sinch/2019/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:57.497Z