# Sigma Computing: Missing search results from last 3 months affecting all Sigma deployments except AWS Canada

> Sigma Computing status incident “Missing search results from last 3 months affecting all Sigma deployments except AWS Canada” on 2023-09-30: impact minor (vendor’s label), -224 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sigma-computing/incidents/kckh87jrr2s0
Last updated: 2023-10-24T20:13:48Z

- Impact (vendor’s label): minor
- Status: postmortem
- Started: 2023-09-30 00:14 UTC · Resolved: 2023-09-29 20:30 UTC · Duration: -224 min
- Updates: 2
- [Vendor status page: https://stspg.io/5pc0z6pgtgxx](https://stspg.io/5pc0z6pgtgxx)
- [Company: Sigma Computing](https://rewindex.com/company/sigma-computing.md)

## Timeline of updates

- **resolved** 2023-09-29 20:30 UTC: At approximately 1:44PM PDT (20:44 UTC), for Sigma users on all clouds excepting AWS Canada, search functionality within Sigma (home page search, datasource search and API search) were missing results from the last 3 months. This meant that Sigma application users may have been unable to find their documents, or saw older documents which no longer existed. Users of embedded applications which use the Sigma search API may have experienced those applications loading incorrectly or failing to load. Search results were brought back up to date as follows: 2:38 PM (21:38 UTC)  - Azure eastus2 resolved 3:50 PM (22:50 UTC) - GCP us-central1 resolved 4:07 PM (23:07 UTC) - AWS us-west-2 resolved 4:17 PM (23:17 UTC) - AWS eu-central-1 resolved Incident Start Time: 2023-09-29 20:44 UTC Incident End Time: 2023-09-29 23:17 UTC We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days.
- **postmortem** 2023-10-24 20:13 UTC: Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis (RCA) is available on the Sigma Community site: Postmortem for Sept 29, 2023 Incident: Missing search results from last 3 months affecting all Sigma deployments except AWS Canada (https://community.sigmacomputing.com/t/postmortem-for-sept-29-2023-incident-missing-search-results-from-last-3-months-affecting-all-sigma-deployments-except-aws-canada/2660)

## Cite this

Status incident (vendor impact label: minor) posted by Sigma Computing, started 2023-09-30 00:14 UTC, resolved after -224 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/sigma-computing/incidents/kckh87jrr2s0
- Citation: Sigma Computing, “Missing search results from last 3 months affecting all Sigma deployments except AWS Canada” (2023-09-30 00:14 UTC). Archived by Rewindex: https://rewindex.com/company/sigma-computing/incidents/kckh87jrr2s0 (CC BY 4.0).
- Markdown link: `[Sigma Computing: Missing search results from last 3 months affecting all Sigma deployments except AWS Canada (2023-09-30)](https://rewindex.com/company/sigma-computing/incidents/kckh87jrr2s0)`


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Canonical: https://rewindex.com/company/sigma-computing/incidents/kckh87jrr2s0 · Markdown: https://rewindex.com/company/sigma-computing/incidents/kckh87jrr2s0.md · JSON: https://rewindex.com/api/v1/companies/sigma-computing/incidents/kckh87jrr2s0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:20:53.725Z