# Sigma Computing: Increased error rates on Sigma AWS

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-17 19:45 UTC · Resolved: 2023-01-17 21:26 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.sigmacomputing.com/incidents/g8nqfmyxqw7x](https://status.sigmacomputing.com/incidents/g8nqfmyxqw7x)
- [Company: Sigma Computing](https://rewindex.com/company/sigma-computing.md)

## Timeline of updates

- **resolved** 2023-01-17 21:26 UTC: Current status: Our engineers have implemented mitigation measures to circumvent the issue. We have closely monitored their effect and confirmed with affected users that the issue has been resolved. Customer experience: We expect Sigma users hosted on AWS to no longer encounter a high rate of errors when performing regular operations. Incident start time: Approximately 19:45 UTC January 17, 2023 Incident end time: Approximately 21:25 UTC January 17, 2023 We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days. You will receive an email notification when that occurs.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/sigma-computing/incidents/g8nqfmyxqw7x · Markdown: https://rewindex.com/company/sigma-computing/incidents/g8nqfmyxqw7x.md · JSON: https://rewindex.com/api/v1/companies/sigma-computing/incidents/g8nqfmyxqw7x · Generated 2026-10-18T11:34:35.548Z