# Shopify: Assets not loading for some Shopify services

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-06-08 10:24 UTC · Resolved: 2021-06-08 11:20 UTC · Duration: 56 min
- Updates: 4 · Affected components: Admin, Storefront, Checkout
- [Vendor status page: https://stspg.io/qyql2xlqzrt7](https://stspg.io/qyql2xlqzrt7)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Summary

Shopify reported a critical outage affecting CDN assets and access to Admin, Checkout and Storefront services for some merchants and customers. It started at 2021-06-08 10:24 UTC and was resolved at 2021-06-08 11:20 UTC, lasting 55 min; Shopify identified the problem but did not state a cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-06-08 10:24 UTC: Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.
- **investigating** 2021-06-08 10:31 UTC: Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated
- **identified** 2021-06-08 10:49 UTC: We have identified the problem impacting several Shopify services and are working on a fix.
- **resolved** 2021-06-08 11:20 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-06-08 10:24 UTC: [Critical incident: Assets not loading for some Shopify services](https://rewindex.com/change/icd173615be16d9.md)


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Canonical: https://rewindex.com/company/shopify/incidents/z8k4ztsb5mm6 · Markdown: https://rewindex.com/company/shopify/incidents/z8k4ztsb5mm6.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/z8k4ztsb5mm6 · Generated 2026-10-18T09:41:29.047Z