# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2016-10-21: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/z714f9fjg9q0
Last updated: 2016-10-21T14:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-21 11:47 UTC · Resolved: 2016-10-21 14:07 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/z714f9fjg9q0](https://www.shopifystatus.com/incidents/z714f9fjg9q0)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-10-21 14:07 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2016-10-21 11:47 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/z714f9fjg9q0
- Citation: Shopify, “Unexpected problem” (2016-10-21 11:47 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/z714f9fjg9q0 (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2016-10-21)](https://rewindex.com/company/shopify/incidents/z714f9fjg9q0)`


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Canonical: https://rewindex.com/company/shopify/incidents/z714f9fjg9q0 · Markdown: https://rewindex.com/company/shopify/incidents/z714f9fjg9q0.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/z714f9fjg9q0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:10.805Z