# Shopify: Some stores unable to purchase DHL Express shipping labels.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-09-04 21:00 UTC · Resolved: 2018-09-04 23:44 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/z6lwg67j4nj6](https://www.shopifystatus.com/incidents/z6lwg67j4nj6)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2018-09-04 23:44 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/shopify/incidents/z6lwg67j4nj6 · Markdown: https://rewindex.com/company/shopify/incidents/z6lwg67j4nj6.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/z6lwg67j4nj6 · Generated 2026-10-18T12:41:30.545Z