# Shopify: Unexpected problem with search results

> Shopify status incident “Unexpected problem with search results” on 2017-09-28: impact none (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l
Last updated: 2017-09-28T20:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-09-28 18:20 UTC · Resolved: 2017-09-28 20:57 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/yqshgz8n2b9l](https://www.shopifystatus.com/incidents/yqshgz8n2b9l)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-09-28 20:57 UTC: We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2017-09-28 18:20 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l
- Citation: Shopify, “Unexpected problem with search results” (2017-09-28 18:20 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem with search results (2017-09-28)](https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l)`


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Canonical: https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l · Markdown: https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/yqshgz8n2b9l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:03.585Z