# Shopify: Fedex cannot retrieve shipping rates

> Shopify status incident “Fedex cannot retrieve shipping rates” on 2016-10-28: impact none (vendor’s label), 22 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/y794qqb4b6rv
Last updated: 2016-10-28T22:18:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-10-28 21:56 UTC · Resolved: 2016-10-28 22:18 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/y794qqb4b6rv](https://www.shopifystatus.com/incidents/y794qqb4b6rv)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-10-28 22:18 UTC: Fedex rate retrieval has recovered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2016-10-28 21:56 UTC, resolved after 22 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/y794qqb4b6rv
- Citation: Shopify, “Fedex cannot retrieve shipping rates” (2016-10-28 21:56 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/y794qqb4b6rv (CC BY 4.0).
- Markdown link: `[Shopify: Fedex cannot retrieve shipping rates (2016-10-28)](https://rewindex.com/company/shopify/incidents/y794qqb4b6rv)`


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Canonical: https://rewindex.com/company/shopify/incidents/y794qqb4b6rv · Markdown: https://rewindex.com/company/shopify/incidents/y794qqb4b6rv.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/y794qqb4b6rv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:50.929Z