# Shopify: UPS shipping rates not available at checkout

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-10-08 14:56 UTC · Resolved: 2018-10-08 15:06 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/whkk13x1xkpw](https://www.shopifystatus.com/incidents/whkk13x1xkpw)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2018-10-08 15:06 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/shopify/incidents/whkk13x1xkpw · Markdown: https://rewindex.com/company/shopify/incidents/whkk13x1xkpw.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/whkk13x1xkpw · Generated 2026-10-18T09:46:35.245Z