# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2016-10-13: impact none (vendor’s label), 42 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/vch7k5g6jykb
Last updated: 2016-10-13T14:52:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-10-13 14:10 UTC · Resolved: 2016-10-13 14:52 UTC · Duration: 42 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/vch7k5g6jykb](https://www.shopifystatus.com/incidents/vch7k5g6jykb)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-10-13 14:52 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2016-10-13 14:10 UTC, resolved after 42 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/vch7k5g6jykb
- Citation: Shopify, “Unexpected problem” (2016-10-13 14:10 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/vch7k5g6jykb (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2016-10-13)](https://rewindex.com/company/shopify/incidents/vch7k5g6jykb)`


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Canonical: https://rewindex.com/company/shopify/incidents/vch7k5g6jykb · Markdown: https://rewindex.com/company/shopify/incidents/vch7k5g6jykb.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/vch7k5g6jykb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:52:07.740Z