# Shopify: Shopify Payments not processing payments and/or providing error messages when processing payments

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-07-10 16:54 UTC · Resolved: 2019-07-10 17:11 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/v9bztkk8g35m](https://www.shopifystatus.com/incidents/v9bztkk8g35m)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2019-07-10 17:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/shopify/incidents/v9bztkk8g35m · Markdown: https://rewindex.com/company/shopify/incidents/v9bztkk8g35m.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/v9bztkk8g35m · Generated 2026-10-18T09:41:28.638Z