# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2017-02-09: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j
Last updated: 2017-02-09T06:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-02-09 02:17 UTC · Resolved: 2017-02-09 06:08 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/t1dl0k9hly5j](https://www.shopifystatus.com/incidents/t1dl0k9hly5j)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-02-09 06:08 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-02-09 02:17 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j
- Citation: Shopify, “Unexpected problem” (2017-02-09 02:17 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2017-02-09)](https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j)`


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Canonical: https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j · Markdown: https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/t1dl0k9hly5j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:59.249Z