# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2016-10-25: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/rljtw0855hnc
Last updated: 2016-10-25T21:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-25 19:26 UTC · Resolved: 2016-10-25 21:51 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/rljtw0855hnc](https://www.shopifystatus.com/incidents/rljtw0855hnc)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-10-25 21:51 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2016-10-25 19:26 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/rljtw0855hnc
- Citation: Shopify, “Unexpected problem” (2016-10-25 19:26 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/rljtw0855hnc (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2016-10-25)](https://rewindex.com/company/shopify/incidents/rljtw0855hnc)`


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Canonical: https://rewindex.com/company/shopify/incidents/rljtw0855hnc · Markdown: https://rewindex.com/company/shopify/incidents/rljtw0855hnc.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/rljtw0855hnc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:57:29.583Z