# Shopify: Checkouts on some stores are unavailable

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-12-04 22:13 UTC · Resolved: 2019-12-05 00:04 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Checkout
- [Vendor status page: http://stspg.io/6nqfrytm8rnw](http://stspg.io/6nqfrytm8rnw)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **investigating** 2019-12-04 22:13 UTC: We are aware that checkout on some stores cannot proceed past the shipping page. We are actively investigating the issue.
- **identified** 2019-12-04 22:35 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2019-12-05 00:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/shopify/incidents/rc42y9gn45sj · Markdown: https://rewindex.com/company/shopify/incidents/rc42y9gn45sj.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/rc42y9gn45sj · Generated 2026-10-18T09:42:53.242Z