# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2015-01-18: impact none (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/q0wqyq5n43g9
Last updated: 2015-01-18T04:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-01-18 04:05 UTC · Resolved: 2015-01-18 04:37 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/q0wqyq5n43g9](https://www.shopifystatus.com/incidents/q0wqyq5n43g9)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2015-01-18 04:37 UTC: We’ve identified the problem with OpenSRS timeouts, they have reported an issue also here - http://www.opensrsstatus.com/archives/10082. The issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2015-01-18 04:05 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/q0wqyq5n43g9
- Citation: Shopify, “Unexpected problem” (2015-01-18 04:05 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/q0wqyq5n43g9 (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2015-01-18)](https://rewindex.com/company/shopify/incidents/q0wqyq5n43g9)`


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Canonical: https://rewindex.com/company/shopify/incidents/q0wqyq5n43g9 · Markdown: https://rewindex.com/company/shopify/incidents/q0wqyq5n43g9.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/q0wqyq5n43g9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:26.426Z