# Shopify: Unexpected problem with payment processing

> Shopify status incident “Unexpected problem with payment processing” on 2016-09-20: impact none (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/pk3w4b8p061q
Last updated: 2016-09-20T16:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-09-20 15:58 UTC · Resolved: 2016-09-20 16:05 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/pk3w4b8p061q](https://www.shopifystatus.com/incidents/pk3w4b8p061q)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-09-20 16:05 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2016-09-20 15:58 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/pk3w4b8p061q
- Citation: Shopify, “Unexpected problem with payment processing” (2016-09-20 15:58 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/pk3w4b8p061q (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem with payment processing (2016-09-20)](https://rewindex.com/company/shopify/incidents/pk3w4b8p061q)`


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Canonical: https://rewindex.com/company/shopify/incidents/pk3w4b8p061q · Markdown: https://rewindex.com/company/shopify/incidents/pk3w4b8p061q.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/pk3w4b8p061q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:00.548Z