# Shopify: Fedex can't retrieve shipping rates

> Shopify status incident “Fedex can't retrieve shipping rates” on 2017-04-22: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/p48dqhdhhw27
Last updated: 2017-04-23T00:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-04-22 23:46 UTC · Resolved: 2017-04-23 00:16 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/p48dqhdhhw27](https://www.shopifystatus.com/incidents/p48dqhdhhw27)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-04-23 00:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-04-22 23:46 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/p48dqhdhhw27
- Citation: Shopify, “Fedex can't retrieve shipping rates” (2017-04-22 23:46 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/p48dqhdhhw27 (CC BY 4.0).
- Markdown link: `[Shopify: Fedex can't retrieve shipping rates (2017-04-22)](https://rewindex.com/company/shopify/incidents/p48dqhdhhw27)`


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Canonical: https://rewindex.com/company/shopify/incidents/p48dqhdhhw27 · Markdown: https://rewindex.com/company/shopify/incidents/p48dqhdhhw27.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/p48dqhdhhw27 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:34.789Z