# Shopify: Issues with customer email templates

> Shopify status incident “Issues with customer email templates” on 2016-05-25: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/ng6bwwq8lvl6
Last updated: 2016-05-25T13:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-05-25 12:03 UTC · Resolved: 2016-05-25 13:32 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/ng6bwwq8lvl6](https://www.shopifystatus.com/incidents/ng6bwwq8lvl6)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-05-25 13:32 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2016-05-25 12:03 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/ng6bwwq8lvl6
- Citation: Shopify, “Issues with customer email templates” (2016-05-25 12:03 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/ng6bwwq8lvl6 (CC BY 4.0).
- Markdown link: `[Shopify: Issues with customer email templates (2016-05-25)](https://rewindex.com/company/shopify/incidents/ng6bwwq8lvl6)`


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Canonical: https://rewindex.com/company/shopify/incidents/ng6bwwq8lvl6 · Markdown: https://rewindex.com/company/shopify/incidents/ng6bwwq8lvl6.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/ng6bwwq8lvl6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:48.794Z