# Shopify: Custom USPS accounts not showing international shipping rates at checkout

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-09-23 21:21 UTC · Resolved: 2019-09-25 13:36 UTC · Duration: 40 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/ksjh42f1qrlk](https://www.shopifystatus.com/incidents/ksjh42f1qrlk)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2019-09-25 13:36 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/shopify/incidents/ksjh42f1qrlk · Markdown: https://rewindex.com/company/shopify/incidents/ksjh42f1qrlk.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/ksjh42f1qrlk · Generated 2026-10-18T12:35:19.566Z