# Shopify: Stripe and Shopify Payments were unable to process credit card transactions in Canada, US, Australia and New Zealand

> Shopify status incident “Stripe and Shopify Payments were unable to process credit card transactions in Canada, US, Australia and New Zealand” on 2017-10-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/jbkvglc5jj7s
Last updated: 2017-10-02T17:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-10-02 17:10 UTC · Resolved: 2017-10-02 17:10 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/jbkvglc5jj7s](https://www.shopifystatus.com/incidents/jbkvglc5jj7s)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-10-02 17:10 UTC: Stripe and Shopify Payments were unable to process credit card transactions for a period of time in Canada, US, Australia and New Zealand. Visit the Stripe status page for more information about this issue. Need help installing a payment gateway? Visit the Shopify Help Center.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2017-10-02 17:10 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/jbkvglc5jj7s
- Citation: Shopify, “Stripe and Shopify Payments were unable to process credit card transactions in Canada, US, Australia and New Zealand” (2017-10-02 17:10 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/jbkvglc5jj7s (CC BY 4.0).
- Markdown link: `[Shopify: Stripe and Shopify Payments were unable to process credit card transactions in Canada, US, Australia and New Zealand (2017-10-02)](https://rewindex.com/company/shopify/incidents/jbkvglc5jj7s)`


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Canonical: https://rewindex.com/company/shopify/incidents/jbkvglc5jj7s · Markdown: https://rewindex.com/company/shopify/incidents/jbkvglc5jj7s.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/jbkvglc5jj7s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:58.429Z