# Shopify: Fedex can't retrieve shipping rates

> Shopify status incident “Fedex can't retrieve shipping rates” on 2017-07-11: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/gqy0czldb7fx
Last updated: 2017-07-11T18:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-07-11 17:21 UTC · Resolved: 2017-07-11 18:54 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/gqy0czldb7fx](https://www.shopifystatus.com/incidents/gqy0czldb7fx)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-07-11 18:54 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-07-11 17:21 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/gqy0czldb7fx
- Citation: Shopify, “Fedex can't retrieve shipping rates” (2017-07-11 17:21 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/gqy0czldb7fx (CC BY 4.0).
- Markdown link: `[Shopify: Fedex can't retrieve shipping rates (2017-07-11)](https://rewindex.com/company/shopify/incidents/gqy0czldb7fx)`


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Canonical: https://rewindex.com/company/shopify/incidents/gqy0czldb7fx · Markdown: https://rewindex.com/company/shopify/incidents/gqy0czldb7fx.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/gqy0czldb7fx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:07.394Z