# Shopify: Some discount codes might be improperly applied at checkout

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-10 14:36 UTC · Resolved: 2020-02-10 17:23 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Checkout
- [Vendor status page: http://stspg.io/1lb1m23291qz](http://stspg.io/1lb1m23291qz)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **investigating** 2020-02-10 14:36 UTC: We are experiencing an interruption in service preventing some discount codes from being applied at checkout. We are investigating and will keep you updated.
- **identified** 2020-02-10 15:18 UTC: We’ve identified the problem impacting discount codes and we’re working on a solution.
- **resolved** 2020-02-10 17:23 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/shopify/incidents/frvsv0vk07ws · Markdown: https://rewindex.com/company/shopify/incidents/frvsv0vk07ws.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/frvsv0vk07ws · Generated 2026-10-18T10:38:11.671Z