# Shopify: Unable to create new stores on Shopify.com, access Payments section of Shopify admin and purchase shipping labels

> Shopify status incident “Unable to create new stores on Shopify.com, access Payments section of Shopify admin and purchase shipping labels” on 2018-11-28: impact none (vendor’s label), 6 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/ff87z7tsm4ly
Last updated: 2018-11-28T16:48:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-11-28 16:42 UTC · Resolved: 2018-11-28 16:48 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/ff87z7tsm4ly](https://www.shopifystatus.com/incidents/ff87z7tsm4ly)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2018-11-28 16:48 UTC: This issue was resolved and Shopify.com is working normally. The Payments section of the Shopify admin is loading as expected, and you are able to purchase labels once again. The monitoring period for this issue has ended and no further impact has been observed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2018-11-28 16:42 UTC, resolved after 6 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/ff87z7tsm4ly
- Citation: Shopify, “Unable to create new stores on Shopify.com, access Payments section of Shopify admin and purchase shipping labels” (2018-11-28 16:42 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/ff87z7tsm4ly (CC BY 4.0).
- Markdown link: `[Shopify: Unable to create new stores on Shopify.com, access Payments section of Shopify admin and purchase shipping labels (2018-11-28)](https://rewindex.com/company/shopify/incidents/ff87z7tsm4ly)`


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Canonical: https://rewindex.com/company/shopify/incidents/ff87z7tsm4ly · Markdown: https://rewindex.com/company/shopify/incidents/ff87z7tsm4ly.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/ff87z7tsm4ly · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:55.620Z