# Shopify: Unexpected problem - 3rd party payment providers

> Shopify status incident “Unexpected problem - 3rd party payment providers” on 2017-04-05: impact none (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk
Last updated: 2017-04-05T19:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-04-05 19:12 UTC · Resolved: 2017-04-05 19:30 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/cm1xpvjx2kyk](https://www.shopifystatus.com/incidents/cm1xpvjx2kyk)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-04-05 19:30 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2017-04-05 19:12 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk
- Citation: Shopify, “Unexpected problem - 3rd party payment providers” (2017-04-05 19:12 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem - 3rd party payment providers (2017-04-05)](https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk)`


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Canonical: https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk · Markdown: https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/cm1xpvjx2kyk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:57.997Z