# Shopify: Items missing from search results in Admin

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-11-26 10:20 UTC · Resolved: 2019-11-26 11:40 UTC · Duration: 1.3 h
- Updates: 4 · Affected components: Admin
- [Vendor status page: http://stspg.io/bn6sy59l3n2z](http://stspg.io/bn6sy59l3n2z)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **investigating** 2019-11-26 10:20 UTC: We are currently seeing new items missing from the searches within the admin. We are investigating the issue.
- **investigating** 2019-11-26 10:22 UTC: The search function in Shopify admin is returning inaccurate results for some users. We’re investigating and will keep you updated.
- **monitoring** 2019-11-26 10:37 UTC: We have identified the problem and deployed a fix. We'll keep monitoring the issue.
- **resolved** 2019-11-26 11:40 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/shopify/incidents/bgyw01g62xnx · Markdown: https://rewindex.com/company/shopify/incidents/bgyw01g62xnx.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/bgyw01g62xnx · Generated 2026-10-18T12:41:19.886Z