# Shopify: UPS can't retrieve shipping rates

> Shopify status incident “UPS can't retrieve shipping rates” on 2017-06-20: impact minor (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/9y8ndhbx56db
Last updated: 2017-06-20T01:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-06-20 01:28 UTC · Resolved: 2017-06-20 01:35 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/9y8ndhbx56db](https://www.shopifystatus.com/incidents/9y8ndhbx56db)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-06-20 01:35 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-06-20 01:28 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/9y8ndhbx56db
- Citation: Shopify, “UPS can't retrieve shipping rates” (2017-06-20 01:28 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/9y8ndhbx56db (CC BY 4.0).
- Markdown link: `[Shopify: UPS can't retrieve shipping rates (2017-06-20)](https://rewindex.com/company/shopify/incidents/9y8ndhbx56db)`


---
Canonical: https://rewindex.com/company/shopify/incidents/9y8ndhbx56db · Markdown: https://rewindex.com/company/shopify/incidents/9y8ndhbx56db.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/9y8ndhbx56db · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:44.656Z