# Shopify: Unexpected problem -  Phone support issues

> Shopify status incident “Unexpected problem - Phone support issues” on 2015-09-30: impact minor (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/8lfsmml6254w
Last updated: 2015-09-30T22:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-09-30 21:59 UTC · Resolved: 2015-09-30 22:49 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/8lfsmml6254w](https://www.shopifystatus.com/incidents/8lfsmml6254w)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2015-09-30 22:49 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2015-09-30 21:59 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/8lfsmml6254w
- Citation: Shopify, “Unexpected problem -  Phone support issues” (2015-09-30 21:59 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/8lfsmml6254w (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem -  Phone support issues (2015-09-30)](https://rewindex.com/company/shopify/incidents/8lfsmml6254w)`


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Canonical: https://rewindex.com/company/shopify/incidents/8lfsmml6254w · Markdown: https://rewindex.com/company/shopify/incidents/8lfsmml6254w.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/8lfsmml6254w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:07:17.474Z