# Shopify: Analytics and reports not loading correctly

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-04-24 17:30 UTC · Resolved: 2019-04-24 18:21 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/8ch792qwygmh](https://www.shopifystatus.com/incidents/8ch792qwygmh)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2019-04-24 18:21 UTC: Between 12:00 - 14:15 EDT some shops experienced delayed updates to reports, analytics, Flows, and other systems. A fix was implemented at 13:46 EDT, with gradual recovery until fully resolved at 14:15 EDT. The monitoring period for this issue has ended and no further impact has been observed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/shopify/incidents/8ch792qwygmh · Markdown: https://rewindex.com/company/shopify/incidents/8ch792qwygmh.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/8ch792qwygmh · Generated 2026-10-18T12:34:48.239Z