# Shopify: Customer and merchant notification emails are delayed

> Shopify status incident “Customer and merchant notification emails are delayed” on 2018-04-13: impact none (vendor’s label), 49 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc
Last updated: 2018-04-13T15:27:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-04-13 14:38 UTC · Resolved: 2018-04-13 15:27 UTC · Duration: 49 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/5bxhswpsn1vc](https://www.shopifystatus.com/incidents/5bxhswpsn1vc)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2018-04-13 15:27 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2018-04-13 14:38 UTC, resolved after 49 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc
- Citation: Shopify, “Customer and merchant notification emails are delayed” (2018-04-13 14:38 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc (CC BY 4.0).
- Markdown link: `[Shopify: Customer and merchant notification emails are delayed (2018-04-13)](https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc)`


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Canonical: https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc · Markdown: https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/5bxhswpsn1vc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:32.114Z