# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2017-04-10: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9
Last updated: 2017-04-10T17:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-04-10 15:55 UTC · Resolved: 2017-04-10 17:07 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/4rkgr4k5llg9](https://www.shopifystatus.com/incidents/4rkgr4k5llg9)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-04-10 17:07 UTC: We’ve fixed the problem and the Facebook social channels appear to be functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-04-10 15:55 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9
- Citation: Shopify, “Unexpected problem” (2017-04-10 15:55 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9 (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2017-04-10)](https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9)`


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Canonical: https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9 · Markdown: https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/4rkgr4k5llg9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:52.728Z