# Shopify: Fedex cannot retrieve shipping rates

> Shopify status incident “Fedex cannot retrieve shipping rates” on 2016-11-21: impact none (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/4lnj4s2n1q6g
Last updated: 2016-11-21T19:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-11-21 18:21 UTC · Resolved: 2016-11-21 19:12 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/4lnj4s2n1q6g](https://www.shopifystatus.com/incidents/4lnj4s2n1q6g)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-11-21 19:12 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2016-11-21 18:21 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/4lnj4s2n1q6g
- Citation: Shopify, “Fedex cannot retrieve shipping rates” (2016-11-21 18:21 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/4lnj4s2n1q6g (CC BY 4.0).
- Markdown link: `[Shopify: Fedex cannot retrieve shipping rates (2016-11-21)](https://rewindex.com/company/shopify/incidents/4lnj4s2n1q6g)`


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Canonical: https://rewindex.com/company/shopify/incidents/4lnj4s2n1q6g · Markdown: https://rewindex.com/company/shopify/incidents/4lnj4s2n1q6g.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/4lnj4s2n1q6g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:38.725Z