# Shopify: Unexpected problem -  Payment gateway issues

> Shopify status incident “Unexpected problem - Payment gateway issues” on 2016-11-17: impact minor (vendor’s label), 12 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/4k63zj36qyld
Last updated: 2016-11-17T21:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-11-17 21:40 UTC · Resolved: 2016-11-17 21:52 UTC · Duration: 12 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/4k63zj36qyld](https://www.shopifystatus.com/incidents/4k63zj36qyld)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2016-11-17 21:52 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2016-11-17 21:40 UTC, resolved after 12 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/4k63zj36qyld
- Citation: Shopify, “Unexpected problem -  Payment gateway issues” (2016-11-17 21:40 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/4k63zj36qyld (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem -  Payment gateway issues (2016-11-17)](https://rewindex.com/company/shopify/incidents/4k63zj36qyld)`


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Canonical: https://rewindex.com/company/shopify/incidents/4k63zj36qyld · Markdown: https://rewindex.com/company/shopify/incidents/4k63zj36qyld.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/4k63zj36qyld · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:48:52.874Z