# Shopify: Chat support unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-08-06 19:57 UTC · Resolved: 2018-08-06 23:56 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/3pf2lnks6j6l](https://www.shopifystatus.com/incidents/3pf2lnks6j6l)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2018-08-06 23:56 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/shopify/incidents/3pf2lnks6j6l · Markdown: https://rewindex.com/company/shopify/incidents/3pf2lnks6j6l.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/3pf2lnks6j6l · Generated 2026-10-18T11:35:07.633Z