# Shopify: The search function is currently not loading for a small number of users. We're investigating and will keep you updated.

> Shopify status incident “The search function is currently not loading for a small number of users. We're investigating and will keep you updated.” on 2018-11-09: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/3d62hh5fqsdq
Last updated: 2018-11-09T19:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-11-09 17:53 UTC · Resolved: 2018-11-09 19:48 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/3d62hh5fqsdq](https://www.shopifystatus.com/incidents/3d62hh5fqsdq)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2018-11-09 19:48 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2018-11-09 17:53 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/3d62hh5fqsdq
- Citation: Shopify, “The search function is currently not loading for a small number of users. We're investigating and will keep you updated.” (2018-11-09 17:53 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/3d62hh5fqsdq (CC BY 4.0).
- Markdown link: `[Shopify: The search function is currently not loading for a small number of users. We're investigating and will keep you updated. (2018-11-09)](https://rewindex.com/company/shopify/incidents/3d62hh5fqsdq)`


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Canonical: https://rewindex.com/company/shopify/incidents/3d62hh5fqsdq · Markdown: https://rewindex.com/company/shopify/incidents/3d62hh5fqsdq.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/3d62hh5fqsdq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:42.353Z