# Shopify: Support phone number is down

> Shopify status incident “Support phone number is down” on 2019-10-08: impact minor (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/30nvjqlgcygj
Last updated: 2019-10-08T22:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-10-08 21:58 UTC · Resolved: 2019-10-08 22:24 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/30nvjqlgcygj](https://www.shopifystatus.com/incidents/30nvjqlgcygj)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2019-10-08 22:24 UTC: We have confirmed that phone service has been restored, thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2019-10-08 21:58 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/30nvjqlgcygj
- Citation: Shopify, “Support phone number is down” (2019-10-08 21:58 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/30nvjqlgcygj (CC BY 4.0).
- Markdown link: `[Shopify: Support phone number is down (2019-10-08)](https://rewindex.com/company/shopify/incidents/30nvjqlgcygj)`


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Canonical: https://rewindex.com/company/shopify/incidents/30nvjqlgcygj · Markdown: https://rewindex.com/company/shopify/incidents/30nvjqlgcygj.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/30nvjqlgcygj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:15:31.556Z