# Shopify: Unexpected problem -  US Visa card payment issues

> Shopify status incident “Unexpected problem - US Visa card payment issues” on 2017-03-21: impact minor (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/223w86q2w2xz
Last updated: 2017-03-21T13:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-03-21 10:28 UTC · Resolved: 2017-03-21 13:08 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/223w86q2w2xz](https://www.shopifystatus.com/incidents/223w86q2w2xz)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-03-21 13:08 UTC: All Visa transactions are now processing normally. Thanks for the patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-03-21 10:28 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/223w86q2w2xz
- Citation: Shopify, “Unexpected problem -  US Visa card payment issues” (2017-03-21 10:28 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/223w86q2w2xz (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem -  US Visa card payment issues (2017-03-21)](https://rewindex.com/company/shopify/incidents/223w86q2w2xz)`


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Canonical: https://rewindex.com/company/shopify/incidents/223w86q2w2xz · Markdown: https://rewindex.com/company/shopify/incidents/223w86q2w2xz.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/223w86q2w2xz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:55.837Z