# Shopify: Unexpected problem

> Shopify status incident “Unexpected problem” on 2017-05-16: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/19qhx05fb4gr
Last updated: 2017-05-16T13:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-05-16 10:58 UTC · Resolved: 2017-05-16 13:28 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://www.shopifystatus.com/incidents/19qhx05fb4gr](https://www.shopifystatus.com/incidents/19qhx05fb4gr)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **resolved** 2017-05-16 13:28 UTC: We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Shopify, started 2017-05-16 10:58 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/19qhx05fb4gr
- Citation: Shopify, “Unexpected problem” (2017-05-16 10:58 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/19qhx05fb4gr (CC BY 4.0).
- Markdown link: `[Shopify: Unexpected problem (2017-05-16)](https://rewindex.com/company/shopify/incidents/19qhx05fb4gr)`


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Canonical: https://rewindex.com/company/shopify/incidents/19qhx05fb4gr · Markdown: https://rewindex.com/company/shopify/incidents/19qhx05fb4gr.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/19qhx05fb4gr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:47.211Z