# Shopify in May 2019: incidents, uptime and changes > Shopify in May 2019: 25 incidents on its status page (14 major or critical), 98.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages. Canonical: https://rewindex.com/company/shopify/2019/05 Last updated: 2019-06-01T00:00:00Z - Incidents posted: 25 (major/critical: 14) · Maintenance: 0 - By vendor impact label: major 14, minor 9, none 2 - Uptime (vendor-reported): 98.57% free of major/critical incidents, 97.20% free of any incident; outage time 10 h 37 min, incident time 20 h 48 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [April 2019](https://rewindex.com/company/shopify/2019/04.md) · Next: [June 2019](https://rewindex.com/company/shopify/2019/06.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/5jn55ppf5l18.md) | major | 2019-05-03 15:24 UTC | 2019-05-03 16:20 UTC | 56 min | resolved | | [Shopify Flow Errors](https://rewindex.com/company/shopify/incidents/9qlbs74xtzvg.md) | major | 2019-05-03 17:02 UTC | 2019-05-03 17:46 UTC | 44 min | resolved | | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/34wc1m5cd24n.md) | major | 2019-05-03 21:25 UTC | 2019-05-03 21:31 UTC | 6 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/wgcqy0k7skfq.md) | major | 2019-05-06 14:16 UTC | 2019-05-06 14:42 UTC | 26 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/mv97t79y2015.md) | major | 2019-05-06 14:45 UTC | 2019-05-06 15:27 UTC | 42 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/l3xljz9wzhmq.md) | major | 2019-05-06 15:30 UTC | 2019-05-06 16:11 UTC | 41 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/f4zsf1wyl6lq.md) | major | 2019-05-06 16:19 UTC | 2019-05-06 17:46 UTC | 1.4 h | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/r4r1vbhhcbl3.md) | major | 2019-05-13 19:11 UTC | 2019-05-13 19:48 UTC | 37 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/p9n3dg7krqpj.md) | major | 2019-05-16 03:58 UTC | 2019-05-16 05:59 UTC | 2.0 h | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/jly4m1zf8xvj.md) | major | 2019-05-16 19:45 UTC | 2019-05-16 19:53 UTC | 8 min | resolved | | [Merchants may see inconsistencies in the admin and storefront](https://rewindex.com/company/shopify/incidents/cgq9ldtgz0yl.md) | major | 2019-05-21 17:50 UTC | 2019-05-21 19:11 UTC | 1.4 h | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/kv8tt6dr98w9.md) | major | 2019-05-28 16:43 UTC | 2019-05-28 17:45 UTC | 1.0 h | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/bqsbr2cmtmmk.md) | major | 2019-05-30 16:23 UTC | 2019-05-30 16:43 UTC | 20 min | resolved | | [Search not working on Shopify admin and Shopify web pages](https://rewindex.com/company/shopify/incidents/gszbnshqw0zv.md) | major | 2019-05-31 18:58 UTC | 2019-05-31 19:04 UTC | 6 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/5jn55ppf5l18.md) | major | 2019-05-03 15:24 UTC | 2019-05-03 16:20 UTC | 56 min | resolved | | [Shopify Flow Errors](https://rewindex.com/company/shopify/incidents/9qlbs74xtzvg.md) | major | 2019-05-03 17:02 UTC | 2019-05-03 17:46 UTC | 44 min | resolved | | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/34wc1m5cd24n.md) | major | 2019-05-03 21:25 UTC | 2019-05-03 21:31 UTC | 6 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/wgcqy0k7skfq.md) | major | 2019-05-06 14:16 UTC | 2019-05-06 14:42 UTC | 26 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/mv97t79y2015.md) | major | 2019-05-06 14:45 UTC | 2019-05-06 15:27 UTC | 42 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/l3xljz9wzhmq.md) | major | 2019-05-06 15:30 UTC | 2019-05-06 16:11 UTC | 41 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/f4zsf1wyl6lq.md) | major | 2019-05-06 16:19 UTC | 2019-05-06 17:46 UTC | 1.4 h | resolved | | [Shopify Scripts app isn’t loading properly on some stores.](https://rewindex.com/company/shopify/incidents/c8f25jczw7dl.md) | minor | 2019-05-09 18:48 UTC | 2019-05-09 18:48 UTC | 0 min | resolved | | [Problems logging into Shopify accounts](https://rewindex.com/company/shopify/incidents/3v1xt05v3n9j.md) | none | 2019-05-10 14:56 UTC | 2019-05-10 14:56 UTC | 0 min | resolved | | [Intermittent admin login errors for some merchants](https://rewindex.com/company/shopify/incidents/xz1tkfzt51gn.md) | minor | 2019-05-11 19:18 UTC | 2019-05-11 20:39 UTC | 1.4 h | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/r4r1vbhhcbl3.md) | major | 2019-05-13 19:11 UTC | 2019-05-13 19:48 UTC | 37 min | resolved | | [Admin apps page is not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/xkrd7k55db96.md) | none | 2019-05-15 19:05 UTC | 2019-05-15 20:42 UTC | 1.6 h | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/p9n3dg7krqpj.md) | major | 2019-05-16 03:58 UTC | 2019-05-16 05:59 UTC | 2.0 h | resolved | | [Shopify Flow experiencing delays](https://rewindex.com/company/shopify/incidents/666p4gksr83w.md) | minor | 2019-05-16 15:50 UTC | 2019-05-16 16:29 UTC | 39 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/jly4m1zf8xvj.md) | major | 2019-05-16 19:45 UTC | 2019-05-16 19:53 UTC | 8 min | resolved | | [Merchants may see inconsistencies in the admin and storefront](https://rewindex.com/company/shopify/incidents/cgq9ldtgz0yl.md) | major | 2019-05-21 17:50 UTC | 2019-05-21 19:11 UTC | 1.4 h | resolved | | [\[ Admin / Apps \] not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/yz0klrc5p8sp.md) | minor | 2019-05-22 22:57 UTC | 2019-05-22 23:13 UTC | 16 min | resolved | | [PayPal third-party payment processor not processing payments](https://rewindex.com/company/shopify/incidents/xbb3v49tz1mx.md) | minor | 2019-05-23 07:55 UTC | 2019-05-23 09:26 UTC | 1.5 h | resolved | | [Checkout and admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/319lcfnqhstk.md) | minor | 2019-05-23 15:34 UTC | 2019-05-23 16:50 UTC | 1.3 h | resolved | | [Shopify Flow, Webhooks are delayed](https://rewindex.com/company/shopify/incidents/hxrmj91x0vht.md) | minor | 2019-05-23 18:50 UTC | 2019-05-23 21:43 UTC | 2.9 h | resolved | | [Slow admin page loading on some stores](https://rewindex.com/company/shopify/incidents/p6jp88gmr4lj.md) | minor | 2019-05-28 13:30 UTC | 2019-05-28 14:29 UTC | 59 min | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/kv8tt6dr98w9.md) | major | 2019-05-28 16:43 UTC | 2019-05-28 17:45 UTC | 1.0 h | resolved | | [Some export operations are not working correctly for some stores.](https://rewindex.com/company/shopify/incidents/44xsmbhc0v5r.md) | minor | 2019-05-29 20:54 UTC | 2019-05-29 22:10 UTC | 1.3 h | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/bqsbr2cmtmmk.md) | major | 2019-05-30 16:23 UTC | 2019-05-30 16:43 UTC | 20 min | resolved | | [Search not working on Shopify admin and Shopify web pages](https://rewindex.com/company/shopify/incidents/gszbnshqw0zv.md) | major | 2019-05-31 18:58 UTC | 2019-05-31 19:04 UTC | 6 min | resolved | ## Cite this Shopify posted 25 status incidents in May 2019 (14 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/shopify/2019/05 - Citation: Shopify, “Shopify in May 2019” (2019-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2019/05 (CC BY 4.0). - Markdown link: `[Shopify: Shopify in May 2019 (2019-05-01)](https://rewindex.com/company/shopify/2019/05)` --- Canonical: https://rewindex.com/company/shopify/2019/05 · Markdown: https://rewindex.com/company/shopify/2019/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:09.523Z