# Shopify in April 2019: incidents, uptime and changes > Shopify in April 2019: 19 incidents on its status page (10 major or critical), 98.58% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages. Canonical: https://rewindex.com/company/shopify/2019/04 Last updated: 2019-05-01T00:00:00Z - Incidents posted: 19 (major/critical: 10) · Maintenance: 0 - By vendor impact label: major 10, minor 8, none 1 - Uptime (vendor-reported): 98.58% free of major/critical incidents, 97.09% free of any incident; outage time 10 h 10 min, incident time 20 h 53 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [March 2019](https://rewindex.com/company/shopify/2019/03.md) · Next: [May 2019](https://rewindex.com/company/shopify/2019/05.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/n7z7scwngct5.md) | major | 2019-04-01 17:22 UTC | 2019-04-01 17:59 UTC | 37 min | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/j4vpmgr231ql.md) | major | 2019-04-03 12:29 UTC | 2019-04-03 15:13 UTC | 2.7 h | resolved | | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/87bn9dfd9vjh.md) | major | 2019-04-04 16:27 UTC | 2019-04-04 16:33 UTC | 6 min | resolved | | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/cfkknfdrx1bv.md) | major | 2019-04-19 17:12 UTC | 2019-04-19 17:42 UTC | 30 min | resolved | | [Admin, Storefront and Checkouts not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/3ytn4ljbh72y.md) | major | 2019-04-22 18:45 UTC | 2019-04-22 20:22 UTC | 1.6 h | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/6gg1kx088t4g.md) | major | 2019-04-24 14:21 UTC | 2019-04-24 15:55 UTC | 1.6 h | resolved | | [Analytics and reports not loading correctly](https://rewindex.com/company/shopify/incidents/8ch792qwygmh.md) | major | 2019-04-24 17:30 UTC | 2019-04-24 18:21 UTC | 51 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/cgl1hpmj23qw.md) | major | 2019-04-26 17:23 UTC | 2019-04-26 18:02 UTC | 39 min | resolved | | [Checkout and Admin experience are degraded for some shops.](https://rewindex.com/company/shopify/incidents/434t40hzyf78.md) | major | 2019-04-30 13:48 UTC | 2019-04-30 14:27 UTC | 39 min | resolved | | [Checkout experience are degraded for some shops.](https://rewindex.com/company/shopify/incidents/q9b8mhc4q48c.md) | major | 2019-04-30 17:24 UTC | 2019-04-30 18:17 UTC | 53 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/n7z7scwngct5.md) | major | 2019-04-01 17:22 UTC | 2019-04-01 17:59 UTC | 37 min | resolved | | [The Google Shopping App is currently unavailable](https://rewindex.com/company/shopify/incidents/f4jjh23vz3w3.md) | minor | 2019-04-02 16:37 UTC | 2019-04-02 20:59 UTC | 4.4 h | resolved | | [Admin orders page not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/j0d5bsx1672r.md) | minor | 2019-04-02 18:52 UTC | 2019-04-02 19:57 UTC | 1.1 h | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/j4vpmgr231ql.md) | major | 2019-04-03 12:29 UTC | 2019-04-03 15:13 UTC | 2.7 h | resolved | | [Some stores unable to purchase USPS shipping labels](https://rewindex.com/company/shopify/incidents/s73d4qtjx22h.md) | minor | 2019-04-03 13:32 UTC | 2019-04-03 15:42 UTC | 2.2 h | resolved | | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/87bn9dfd9vjh.md) | major | 2019-04-04 16:27 UTC | 2019-04-04 16:33 UTC | 6 min | resolved | | [Some shops are not able to edit images](https://rewindex.com/company/shopify/incidents/djgy015h033x.md) | minor | 2019-04-04 18:06 UTC | 2019-04-04 21:23 UTC | 3.3 h | resolved | | [Paypal Express is intermittently unable to process payments at this time](https://rewindex.com/company/shopify/incidents/ytrxs8f5k5n1.md) | minor | 2019-04-10 04:10 UTC | 2019-04-10 05:51 UTC | 1.7 h | resolved | | [Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/p0kk8l2yx6xv.md) | minor | 2019-04-10 19:08 UTC | 2019-04-10 19:42 UTC | 34 min | resolved | | [ThemeKit and Theme Editor not loading for some merchants](https://rewindex.com/company/shopify/incidents/76w9l1rhlwxw.md) | minor | 2019-04-16 11:33 UTC | 2019-04-16 11:41 UTC | 8 min | resolved | | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/cfkknfdrx1bv.md) | major | 2019-04-19 17:12 UTC | 2019-04-19 17:42 UTC | 30 min | resolved | | [Shopify Flow experiencing delays](https://rewindex.com/company/shopify/incidents/vl166cccfztd.md) | none | 2019-04-19 21:17 UTC | 2019-04-20 03:53 UTC | 6.6 h | resolved | | [Shopify storefronts not accessible on some stores](https://rewindex.com/company/shopify/incidents/wj7zh8cxnd3c.md) | minor | 2019-04-21 18:54 UTC | 2019-04-21 19:06 UTC | 12 min | resolved | | [Admin, Storefront and Checkouts not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/3ytn4ljbh72y.md) | major | 2019-04-22 18:45 UTC | 2019-04-22 20:22 UTC | 1.6 h | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/6gg1kx088t4g.md) | major | 2019-04-24 14:21 UTC | 2019-04-24 15:55 UTC | 1.6 h | resolved | | [Analytics and reports not loading correctly](https://rewindex.com/company/shopify/incidents/8ch792qwygmh.md) | major | 2019-04-24 17:30 UTC | 2019-04-24 18:21 UTC | 51 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/cgl1hpmj23qw.md) | major | 2019-04-26 17:23 UTC | 2019-04-26 18:02 UTC | 39 min | resolved | | [Checkout and Admin experience are degraded for some shops.](https://rewindex.com/company/shopify/incidents/434t40hzyf78.md) | major | 2019-04-30 13:48 UTC | 2019-04-30 14:27 UTC | 39 min | resolved | | [Checkout experience are degraded for some shops.](https://rewindex.com/company/shopify/incidents/q9b8mhc4q48c.md) | major | 2019-04-30 17:24 UTC | 2019-04-30 18:17 UTC | 53 min | resolved | ## Cite this Shopify posted 19 status incidents in April 2019 (10 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/shopify/2019/04 - Citation: Shopify, “Shopify in April 2019” (2019-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2019/04 (CC BY 4.0). - Markdown link: `[Shopify: Shopify in April 2019 (2019-04-01)](https://rewindex.com/company/shopify/2019/04)` --- Canonical: https://rewindex.com/company/shopify/2019/04 · Markdown: https://rewindex.com/company/shopify/2019/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:28.079Z