# Shopify in January 2018: incidents, uptime and changes

> Shopify in January 2018: 7 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2018/01
Last updated: 2018-02-01T00:00:00Z

- Incidents posted: 7 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.73% free of any incident; outage time 0 min, incident time 1 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/shopify/2017/12.md) · Next: [February 2018](https://rewindex.com/company/shopify/2018/02.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem with Shopify Help Center](https://rewindex.com/company/shopify/incidents/vxlddk8vrd21.md) | none | 2018-01-08 18:39 UTC | 2018-01-08 18:54 UTC | 15 min | resolved |
| [Delayed search results](https://rewindex.com/company/shopify/incidents/5vdr4g15rt2q.md) | none | 2018-01-10 19:01 UTC | 2018-01-10 21:45 UTC | 2.7 h | resolved |
| [Problem buying shipping labels from Canada Post.](https://rewindex.com/company/shopify/incidents/sqjhdz7vq9mh.md) | minor | 2018-01-16 20:09 UTC | 2018-01-16 20:40 UTC | 31 min | resolved |
| [Unexpected problem with some Shopify storefronts](https://rewindex.com/company/shopify/incidents/ymvlmpfkwmck.md) | none | 2018-01-17 19:08 UTC | 2018-01-17 19:25 UTC | 17 min | resolved |
| [Unexpected problem with Wholesale Channel customer tagging](https://rewindex.com/company/shopify/incidents/kq5mscxlf1dh.md) | minor | 2018-01-23 13:17 UTC | 2018-01-23 13:49 UTC | 32 min | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/r0t6y5kzhync.md) | minor | 2018-01-23 22:33 UTC | 2018-01-23 23:29 UTC | 56 min | resolved |
| [Unexpected problem with Google Shopping Channel](https://rewindex.com/company/shopify/incidents/pl6kmpfvm0xp.md) | none | 2018-01-25 20:29 UTC | 2018-01-25 21:06 UTC | 37 min | resolved |

## Cite this

Shopify posted 7 status incidents in January 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2018/01
- Citation: Shopify, “Shopify in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2018/01 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in January 2018 (2018-01-01)](https://rewindex.com/company/shopify/2018/01)`


---
Canonical: https://rewindex.com/company/shopify/2018/01 · Markdown: https://rewindex.com/company/shopify/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:45.947Z