# Shopify in April 2017: incidents, uptime and changes

> Shopify in April 2017: 17 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2017/04
Last updated: 2017-05-01T00:00:00Z

- Incidents posted: 17 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 12, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.14% free of any incident; outage time 0 min, incident time 13 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2017](https://rewindex.com/company/shopify/2017/03.md) · Next: [May 2017](https://rewindex.com/company/shopify/2017/05.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem - Paypal Gateway Activation](https://rewindex.com/company/shopify/incidents/1nzwxmhyqngj.md) | none | 2017-04-04 23:05 UTC | 2017-04-05 00:59 UTC | 1.9 h | resolved |
| [Unexpected problem - Digital Downloads Application](https://rewindex.com/company/shopify/incidents/zv7mhx9cb3jh.md) | none | 2017-04-05 17:28 UTC | 2017-04-05 17:41 UTC | 13 min | resolved |
| [Unexpected problem - 3rd party payment providers](https://rewindex.com/company/shopify/incidents/cm1xpvjx2kyk.md) | none | 2017-04-05 19:12 UTC | 2017-04-05 19:30 UTC | 18 min | resolved |
| [Canada Post can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/gn4429r70w0k.md) | minor | 2017-04-08 00:29 UTC | 2017-04-08 00:54 UTC | 25 min | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/zbdr7tc46rzb.md) | minor | 2017-04-09 00:26 UTC | 2017-04-09 01:01 UTC | 35 min | resolved |
| [Shopify Payments and Stripe are unable to process some transactions](https://rewindex.com/company/shopify/incidents/nx2n12c4vhq9.md) | minor | 2017-04-09 04:21 UTC | 2017-04-09 05:27 UTC | 1.1 h | resolved |
| [Paypal is unable to process some transactions](https://rewindex.com/company/shopify/incidents/z30h2wkrcjxp.md) | minor | 2017-04-09 04:38 UTC | 2017-04-09 05:28 UTC | 50 min | resolved |
| [Authorize.net is unable to process some transactions](https://rewindex.com/company/shopify/incidents/cd2qh9cgmgrh.md) | minor | 2017-04-09 04:38 UTC | 2017-04-09 05:28 UTC | 50 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/4rkgr4k5llg9.md) | minor | 2017-04-10 15:55 UTC | 2017-04-10 17:07 UTC | 1.2 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/d1yw5ydbpr9s.md) | minor | 2017-04-10 19:22 UTC | 2017-04-10 19:28 UTC | 6 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/3cgp8m5sh1j3.md) | none | 2017-04-17 11:50 UTC | 2017-04-17 13:16 UTC | 1.4 h | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/k92r1tgx2nr4.md) | minor | 2017-04-17 13:25 UTC | 2017-04-17 13:52 UTC | 27 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/xft38c0q4gh3.md) | none | 2017-04-17 23:31 UTC | 2017-04-18 00:06 UTC | 35 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/7nyf7s4kkqjt.md) | minor | 2017-04-18 19:07 UTC | 2017-04-19 03:08 UTC | 8.0 h | resolved |
| [Planned Maintenance](https://rewindex.com/company/shopify/incidents/5fr5hy3rs4q9.md) | minor | 2017-04-20 10:58 UTC | 2017-04-20 11:40 UTC | 42 min | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/p48dqhdhhw27.md) | minor | 2017-04-22 23:46 UTC | 2017-04-23 00:16 UTC | 30 min | resolved |
| [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/lxxrpz8f107m.md) | minor | 2017-04-25 18:13 UTC | 2017-04-25 18:31 UTC | 18 min | resolved |

## Cite this

Shopify posted 17 status incidents in April 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2017/04
- Citation: Shopify, “Shopify in April 2017” (2017-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/04 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in April 2017 (2017-04-01)](https://rewindex.com/company/shopify/2017/04)`


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Canonical: https://rewindex.com/company/shopify/2017/04 · Markdown: https://rewindex.com/company/shopify/2017/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:16.279Z