# Shopify in February 2017: incidents, uptime and changes

> Shopify in February 2017: 19 incidents on its status page (2 major or critical), 99.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2017/02
Last updated: 2017-03-01T00:00:00Z

- Incidents posted: 19 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 10, none 7
- Uptime (vendor-reported): 99.26% free of major/critical incidents, 97.84% free of any incident; outage time 4 h 56 min, incident time 14 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2017](https://rewindex.com/company/shopify/2017/01.md) · Next: [March 2017](https://rewindex.com/company/shopify/2017/03.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problem buying shipping labels](https://rewindex.com/company/shopify/incidents/lyfmb540vjnm.md) | major | 2017-02-28 17:56 UTC | 2017-02-28 22:22 UTC | 4.4 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/11w1mxz10q8r.md) | major | 2017-02-28 17:57 UTC | 2017-02-28 22:52 UTC | 4.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problem buying shipping labels from Canada Post.](https://rewindex.com/company/shopify/incidents/92spvbw1rbxh.md) | minor | 2017-02-01 19:20 UTC | 2017-02-01 19:47 UTC | 27 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/97n8w16j7l3y.md) | minor | 2017-02-07 23:17 UTC | 2017-02-08 00:25 UTC | 1.1 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/8gt9szn71k8c.md) | minor | 2017-02-08 19:10 UTC | 2017-02-08 19:18 UTC | 8 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/t1dl0k9hly5j.md) | minor | 2017-02-09 02:17 UTC | 2017-02-09 06:08 UTC | 3.9 h | resolved |
| [UberRUSH shipping rates unavailable at checkout](https://rewindex.com/company/shopify/incidents/yjbggyg5l7x4.md) | none | 2017-02-09 17:46 UTC | 2017-02-09 23:22 UTC | 5.6 h | resolved |
| [Unexpected problem with Shopify POS login](https://rewindex.com/company/shopify/incidents/615x2h6gpxt8.md) | none | 2017-02-10 19:33 UTC | 2017-02-10 19:55 UTC | 22 min | resolved |
| [Unexpected website problem](https://rewindex.com/company/shopify/incidents/rz33w4f7bsfp.md) | none | 2017-02-10 19:44 UTC | 2017-02-10 20:12 UTC | 28 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/ykcz269f9gfc.md) | minor | 2017-02-14 19:52 UTC | 2017-02-14 19:55 UTC | 3 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/2pzszm76xfn9.md) | minor | 2017-02-14 20:26 UTC | 2017-02-14 20:59 UTC | 33 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/dtsyg7p9kgcs.md) | minor | 2017-02-14 23:28 UTC | 2017-02-14 23:48 UTC | 20 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/hllc450h3j6b.md) | none | 2017-02-15 21:34 UTC | 2017-02-15 22:02 UTC | 28 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/ptmq3wkthz26.md) | none | 2017-02-18 16:30 UTC | 2017-02-18 20:27 UTC | 4.0 h | resolved |
| [Problem buying shipping labels from Canada Post.](https://rewindex.com/company/shopify/incidents/hxpc0dr9f0wq.md) | minor | 2017-02-19 05:42 UTC | 2017-02-19 08:02 UTC | 2.3 h | resolved |
| [Unexpected problem with portions of Admin](https://rewindex.com/company/shopify/incidents/9xfjqlrdcfjg.md) | none | 2017-02-21 20:40 UTC | 2017-02-21 20:40 UTC | 0 min | resolved |
| [Some shops may be experiencing issues.](https://rewindex.com/company/shopify/incidents/ts4prqv16zff.md) | minor | 2017-02-23 20:32 UTC | 2017-02-23 20:49 UTC | 17 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/9rflbh5w1vb6.md) | minor | 2017-02-25 14:21 UTC | 2017-02-25 14:47 UTC | 26 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/6bdt3cdql10f.md) | none | 2017-02-26 02:17 UTC | 2017-02-26 02:44 UTC | 27 min | resolved |
| [Problem buying shipping labels](https://rewindex.com/company/shopify/incidents/lyfmb540vjnm.md) | major | 2017-02-28 17:56 UTC | 2017-02-28 22:22 UTC | 4.4 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/11w1mxz10q8r.md) | major | 2017-02-28 17:57 UTC | 2017-02-28 22:52 UTC | 4.9 h | resolved |

## Cite this

Shopify posted 19 status incidents in February 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2017/02
- Citation: Shopify, “Shopify in February 2017” (2017-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/02 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in February 2017 (2017-02-01)](https://rewindex.com/company/shopify/2017/02)`


---
Canonical: https://rewindex.com/company/shopify/2017/02 · Markdown: https://rewindex.com/company/shopify/2017/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:55.861Z