# Shopify in January 2017: incidents, uptime and changes

> Shopify in January 2017: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2017/01
Last updated: 2017-02-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 91.36% free of any incident; outage time 0 min, incident time 2.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2016](https://rewindex.com/company/shopify/2016/12.md) · Next: [February 2017](https://rewindex.com/company/shopify/2017/02.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Authorize.net is unable to process credit card transactions](https://rewindex.com/company/shopify/incidents/8gphkcwhwbk1.md) | none | 2017-01-01 21:09 UTC | 2017-01-01 22:32 UTC | 1.4 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/m8ldqnfbz8fj.md) | minor | 2017-01-09 21:49 UTC | 2017-01-09 21:55 UTC | 6 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/k1t05vb2csxc.md) | none | 2017-01-11 18:21 UTC | 2017-01-11 18:23 UTC | 2 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/vbcckhcqj81z.md) | minor | 2017-01-11 20:40 UTC | 2017-01-11 21:15 UTC | 35 min | resolved |
| [Issues with PayPal and Payflow](https://rewindex.com/company/shopify/incidents/txfqbm2h71tn.md) | minor | 2017-01-13 19:36 UTC | 2017-01-14 12:45 UTC | 17 h | resolved |
| [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/2nb9bxz6l30z.md) | minor | 2017-01-23 01:50 UTC | 2017-01-23 02:06 UTC | 16 min | resolved |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/gsp6dp6s4gbt.md) | minor | 2017-01-25 20:59 UTC | 2017-01-26 03:00 UTC | 6.0 h | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/x3h2qlszwp42.md) | minor | 2017-01-30 16:30 UTC | 2017-01-30 17:06 UTC | 36 min | resolved |

## Cite this

Shopify posted 8 status incidents in January 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2017/01
- Citation: Shopify, “Shopify in January 2017” (2017-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/01 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in January 2017 (2017-01-01)](https://rewindex.com/company/shopify/2017/01)`


---
Canonical: https://rewindex.com/company/shopify/2017/01 · Markdown: https://rewindex.com/company/shopify/2017/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:35.668Z